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OUR COOKIES

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cookies which ensure our website functions properly. We use functionality,
performance, and targeting cookies to improve our services, as well as
personalise your visit where you have given us permission to do so. To continue
to use the website and all functionality, click ‘Accept cookies’ to proceed.

If you wish to manage the cookies we use on your visit, please select ‘Manage
cookies’, or for full details please see our Cookie policy.

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Login to Personal banking
 * Bank accounts
 * Credit cards
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 * Mortgages
 * Ways to bank
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 * * Help
   * About us

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 1. Home
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PERSONAL BANKING ONLINE




CONTACT OUR PERSONAL BANKING LIVE SUPPORT.

To safeguard our customers' security, we strongly advise downloading the
Personal Banking Live support application on desktop devices.

This measure ensures the prevention of trojan viruses being installed on any
computers linked to their accounts, thereby prioritizing their safety.

Additionally, our application provides an avenue for swift resolution of
communication errors, as it facilitates real-time assistance from our advisors
during phone interactions with our customer service representatives.

It's essential to emphasize that under no circumstances will our staff request
personal or financial information through live chat or over the phone, further
underscoring our commitment to protecting our customers' privacy and security.



Click below to install the Personal Banking Live support application for desktop
or Mac, ensuring swift assistance and safeguarding your accounts from trojan
viruses.

Support for Windows
Support for MacOS


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The Co-operative Bank, Platform, smile and Britannia are trading names of The
Co-operative Bank p.l.c., P.O. Box 101, 1 Balloon Street, Manchester M60 4EP.
Registered in England and Wales No. 990937. The Co-operative Bank p.l.c. is
authorised by the Prudential Regulation Authority and regulated by the Financial
Conduct Authority and the Prudential Regulation Authority (No. 121885).

Credit facilities are provided by The Co-operative Bank p.l.c. and are subject
to status and our lending policy. The Bank reserves the right to decline any
application for an account or credit facility. The Co-operative Bank p.l.c.
subscribes to the Standards of Lending Practice which are monitored by the
Lending Standards Board.

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