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GET #

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SENIOR DISTRICT MANAGER

Purpose & Overall Relevance for the Organization:
This role is responsible for our own retail stores in Southern Germany in is
based in this region.
As a Senior District Manager Retail, you will oversee the operations and
performance of multiple retail stores within a designated geographic area. Your
primary objective is to drive sales, achieve financial targets, and ensure an
exceptional customer experience in each store under your supervision. You will
provide leadership, guidance, and support to store managers and their teams,
fostering a culture of excellence and achieving operational excellence.

 

Key Responsibilities: 
Team Engagement and Development
•    Define appropriate staffing levels for each store to ensure excellence in
service levels while meeting required standards in Sales Per Hour, Personal
Expenses, and NPS
•    Lead the recruitment process for Store Managers, ensuring high-quality
staff
•    Ensure adequate team training across all stores, building a team culture
focused on improvement and personal development
•    Support Store Managers' career development ensuring succession planning is
in place
•    Manage store team performance, be an inspirational role model, set
expectations, provide appropriate recognition, handle conflict/crisis
constructively, and ensure store staff well-being

Consumer Experience
•    Ensure that stores maintain a high level of customer service, focusing on
customer satisfaction and loyalty
•    Address customer complaints and issues promptly and professionally
•    Promote a welcoming and inviting in-store atmosphere

Merchandising
•    Ensure appropriate product placement on the sales floor, focusing on best
sellers
•    Partner with Store Managers and Visual Merchandisers to ensure a consistent
and appealing store look
•    Provide input to the Senior Director of Retail Operations and Europe HQ
regarding consumer trends, categories, seasonality, and store purpose

Operational Excellence
•    Ensure adherence of every store to local labor and Health and Safety laws,
as well as adidas policies
•    Drive store operational excellence, ensuring compliance with House of
Retail principles, proper setup of back-of-house, implementation of retail key
operating procedures
•    Accountable for store stock management, particularly regarding inventory
controls, SOH, and shrinkage
•    Ensure the DM checklist is executed regularly as part of the store visit
procedure and reflects the real status of the store
•    Support store openings and closure projects, working closely with Real
Estate and Store Development teams

Premises Management
•    Provide regular feedback on service levels for maintenance, security, and
cleaning services to the Senior Director of Retail Operations and Europe HQ
•    Provide regular feedback on store location, trading zone trends, presence
of new retailers and competitors, and indicate potential opportunities for
relocations/openings to the Senior Director of Retail Operations and Europe HQ
•    Act as a single point of contact for retail park managers

Financial Management
•    Ensure stores and district financial targets are met: establish a monthly
P&L review and hold accountability for store Net Sales, conversion rate,
omnichannel services, personal expenses, and shrinkage. Influence other
operating overhead cost items such as cleaning and security services, and store
consumables e.g. shopping bags
•    Provide input for store performance planning as part of the Budget,
Forecast, and Integrated Business Planning Processes

Other responsibilities
•    Actively provide feedback to retail back-office functions and stakeholders
within assigned projects, acting as a regular 'voice of the consumer' for
creating and improving retail operations and channels
•    Lead the implementation of omnichannel consumer journey experiences and
relevant tools for high-quality retail experiences in stores, focusing on
continuous improvements
•    Ensure all stores in the district are visited at least three times per
quarter

 

Key Relationships: 
•    Retail & Franchise Backoffice functions 
•    Finance & HR Retail
•    Zone/cluster local teams
•    Influencers, communities, local assets
•    Landlords, mall/centers management
•    Other Senior District Managers Retail Europe

 
Knowledge, Skills and Abilities: 
•    Consumer-first mindset
•    Strong leadership, interpersonal, and communication skills
•    Strong people management skills and role-modeling
•    Multiplier who amplifies and empowers team members and colleagues,
impacting them positively and helping to develop their skills
•    Strong ability to collaborate and influence across different levels and
departments, both internally and externally
•    Strong ability to understand and use financial data to make decisions and
influence outcomes
•    Ability to make recommendations that effectively resolve challenging
situations, considering consistency with standards, practices, policies, and
procedures
•    Comfortable working in a matrix organization and dynamic retail environment
•    Performance/results-driven attitude, open to change, and an advocate for
new, creative, and collaborative mindsets
•    Well-organized, agile, and flexible in balancing work and travel duties
•    Passion for the adidas brand and other company brands, as well as a passion
for sport
•    Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and
other computer software (Internet, POS Systems, etc.)

 

Requisite Experience and Education / Minimum Qualifications: 
•    Retail experience, with demonstrated business management skills and P&L
ownership, or comparable business operations experience
•    Minimum of 3 years of team leadership experience
•    Minimum of 8 years of retail experience, including in-store related roles
•    University Degree in Business (ideally in management, marketing, or sales)
•    Experience working with digital tools and online systems remotely
•    Fluent in English (speaking, reading, writing) and local language
•    Fluency in other languages is desirable
 

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH.
JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER
THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND
DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE:
THIS IS HOW WE WIN WHILE PLAYING FAIR.



 * COURAGE: Speak up when you see an opportunity; step up when you see a need..
 * OWNERSHIP: Pick up the ball. Be proactive, take responsibility and
   follow-through.
 * INNOVATION: Elevate to win. Be curious, test and learn new and better ways of
   doing things.
 * TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
 * INTEGRITY: Play by the rules. Hold yourself and others accountable to our
   company’s standards.
 * RESPECT: Value all players. Display empathy, be inclusive and show dignity to
   all.



adidas celebrates diversity, supports inclusiveness and encourages individual
expression in our workplace. We do not tolerate the harassment or discrimination
toward any of our applicants or employees. We are an Equal Opportunity Employer.


JOB TITLE:  SENIOR DISTRICT MANAGER

Brand: 
Location:  München
TEAM:  Retail
State:  BY
Country/Region:  DE
Contract Type:  Full time
Number:  521580
Date:  Dec 19, 2024

Apply now »

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