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 * Send
    * Send a parcel now
    * Bulk send
    * Quick send
    * Send international parcel
    * How to wrap a parcel
    * How to send a parcel
    * What I can and cannot send
    * Items not covered
    * Prohibited items
    * How to weigh a parcel

 * Track
    * Track a parcel

 * Return
    * Return a parcel now
    * How to return a parcel
    * John Lewis returns
    * PrettyLittleThing returns

 * Our Services
    * Our Services
    * Our Prices
    * Hermes mobile app
    * Hermes Play
    * Courier Services
    * Next Day Delivery
    * Weekend Delivery
    * Alexa
    * Google Assistant
    * Integrations

 * ParcelShops
    * ParcelShops
    * Lockers
    * Print In-Store
    * Find a Parcelshop

 * Help
    * Help
    * About Us
    * News
    * Press
    * Contact Hermes
    * Coronavirus update
    * Cyber Security

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MY PLACES

Settings for all your parcel deliveries

Find out more


FOLLOW YOUR PARCEL'S JOURNEY

See where it is now


REGULAR EMAIL UPDATES

Never miss a delivery


TRACK YOUR PARCEL EVERY STEP OF THE WAY

Whether you've dropped your parcel off at a ParcelShop or Locker, your courier
has collected it or you're waiting for your delivery, you can track your package
throughout its journey.


USE THE 16 CHARACTER PARCEL TRACKING CODE

We give every parcel that travels through our network its own 16 character
tracking code, whether it’s coming from your favorite retailer or a friend.

You’ll need to get your parcel’s tracking number from its sender – retailers
usually send this to you by email with information about your delivery.

Just enter this number into the tracker, above.




USE THE 8 DIGIT CALLING CARD NUMBER

If your courier has tried to deliver your parcel they’ll leave a calling card
that has an 8 digit number printed on it.  Enter this number in the box to get
an update on your tracked postage.

Track a parcel


HOW DO I TRACK MY RETURNS PARCEL?

You can track a parcel you're returning in the same way as one you're
receiving.  All you need to do is enter the 16 character parcel tracking code
into the tracker.  If you're returning a parcel using a Print In-Store device,
make a note of the long number underneath the printed label and enter it in the
box above.




HOW DO I TRACK MY INTERNATIONAL PARCEL?

You can track an international parcel in exactly the same way you’d track a UK
parcel, but you’ll need to use our International tracking tool.

International tracking tool
Send
 * Send a parcel
 * How to send a parcel
 * What I can and cannot send
 * Items not covered
 * Prohibited items
 * How to weigh your parcel
 * How to wrap your parcel

Track
 * Track a parcel
 * Return a parcel
 * How to return a parcel
 * John Lewis returns
 * PrettyLittleThing returns

Our Services
 * Our services
 * Our prices
 * Hermes mobile app
 * Alexa
 * Google Assistant

ParcelShops
 * ParcelShops
 * Lockers
 * Find a ParcelShop
 * Help
 * Contact Hermes
 * Coronavirus update




SEND CHEAPER AND EASIER WITH HERMES

Download our app


 * Terms & Conditions
 * Privacy Policy
 * Terms of use
 * Modern Slavery
 * Additional Policies

© Hermes 2020