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Submission: On December 23 via manual from PH — Scanned from IL
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> Lecture 02 - Social Psych > > Attitudes > > > > (Adapted from Liska; Handbook of Social Psychology [The cognitive > perspective]; Michener et al; Myers; Social Psychology, edited by Arnold Kahn; > "A new look at dissonance theory"; Ajzen and Fishbein piece in Contemporary > Issues in Social Psychology; Rich Williams's dissertation) > > > > I. Overview. > > > > 1. Definition. Attitude = a favorable or unfavorable evaluative reaction > toward something or someone, exhibited in ones beliefs, feelings, or intended > behavior (Myers, p. 36). It is a social orientation - an underlying > inclination to respond to something either favorably or unfavorably. > > > > 2. Components of attitudes. > > a. Cognitive - our thoughts, beliefs, and ideas about something. When a human > being is the object of an attitude, the cognitive component is frequently a > stereotype, e.g. "welfare recipients are lazy" > > b. Affective - feelings or emotions that something evokes. e.g. fear, > sympathy, hate. May dislike welfare recipients. > > c. Conative, or behavioral - tendency or disposition to act in certain ways > toward something. Might want to keep welfare recipients out of our > neighborhood. Emphasis is on the tendency to act, not the actual acting; what > we intend and what we do may be quite different. > > > > II. Theories of attitude formation and change. > > > > 1. Functionalist theory. Daniel Katz proposed a functionalist theory of > attitudes. He takes the view that attitudes are determined by the functions > they serve for us. People hold given attitudes because these attitudes help > them achieve their basic goals. Katz distinguishes four types of psychological > functions that attitudes meet. > > A. Instrumental - we develop favorable attitudes towards things that aid or > reward us. We want to maximize rewards and minimize penalties. Katz says we > develop attitudes that help us meet this goal. We favor political parties that > will advance our economic lot - if we are in business, we favor the party that > will keep our taxes low, if unemployed we favor one that will increase social > welfare benefits. We are more likely to change our attitudes if doing so > allows us to fulfill our goals or avoid undesirable consequences. > > B. Knowledge - attitudes provide meaningful, structured environment. In life > we seek some degree of order, clarity, and stability in our personal frame of > reference. Attitudes help supply us with standards of evaluation. Via such > attitudes as stereotypes, we can bring order and clarity to the complexities > of human life. > > C. Value-expressive - Express basic values, reinforce self-image. EX: if you > view yourself as a Catholic, you can reinforce that image by adopting Catholic > beliefs and values. EX: We may have a self-image of ourselves as an > enlightened conservative or a militant radical, and we therefore cultivate > attitudes that we believe indicate such a core value. > > D. Ego-defensive - Some attitudes serve to protect us from acknowledging basic > truths about ourselves or the harsh realities of life. They serve as defense > mechanisms. EX: Those with feelings of inferiority may develop attitude of > superiority. > > Katz's functionalist theory also offers an explanation as to why attitudes > change. According to Katz, an attitude changes when it no longer serves its > function and the individual feels blocked or frustrated. That is, according to > Katz, attitude change is achieved not so much by changing a person's > information or perception about an object, but rather by changing the person's > underlying motivational and personality needs. > > EX: As your social status increases, your attitudes toward your old car may > change - you need something that better reflects your new status. (For that > matter, your attitudes toward your old friends may change as well). > > > > > > 2. Learning theory (which stresses attitude formation). There are several > means by which we learn attitudes. > > a. Classical conditioning. EX: A father angrily denounces the latest increase > in income taxes. A mother happily announces the election of a candidate she > worked for. These parents are expressing opinions, but they are also > displaying nonverbal behavior that expresses their emotions. For a child > watching the parents, the association between the topic and the nonverbal > behavior will become obvious if repeated often enough. And the nonverbal > behavior will trigger emotional responses in the child: the child feels upset > and disturbed when listening to the father and happy when listening to the > mother. > > This is an example of classical conditioning: when two stimuli are repeatedly > associated, the child learns to respond to them with a similar emotional > reaction. In this case, the stimuli are the attitude topic and the parental > emotion. Through repeated association, a formerly neutral stimulus (the > attitude topic - taxes or politicians) begins to elicit an emotional reaction > (the response) that was previously solicited only by another stimulus (the > parental emotion). Whenever tax increases are mentioned, the child feels an > unpleasant emotion; when the elected official is mentioned, the child feels a > pleasant emotion. > > EX: Pavlov's dogs. Bell was rung when dogs received food. Food made dogs > salivate. Then whenever a bell was rung, dogs salivated even when food was not > present. > > EX: When you were a child, parents may have cheered for N.D. football. You may > not have even known what N.D. football was, but you liked your parents happy > attitude. Now N.D. football evokes that same response in you. > > EX: Men with bow ties. Meet a bad man who wears bow ties, and you may come to > hate all bow ties. > > COMMENT: This explains why behaviors can persist even after reinforcement is > withdrawn. Also helps explain self-reinforcement. > > > > b. Instrumental, or operant, conditioning. Behaviors or attitudes that are > followed by positive consequences are reinforced and are more likely to be > repeated than are behaviors and attitudes that are followed by negative > consequences. > > EX: People agree with your opinion. > > > > c. Observational learning. Children watch the behavior of people around them > and imitate what they see. EX: If a young girl hears her mother denounce all > elected officials as crooks, she may repeat that opinion in class the next > day. Whether she continues to repeat that opinion depends on the responses of > her classmates, teacher, and parents. That is, observations determine the > responses we learn, but reinforcement determines the responses we express. > > > > 3. Cognitive dissonance theory - stresses attitude change - and that behaviors > can determine attitudes. > > A. Defn: Cognition = individuals perception of own attitudes, beliefs, > behaviors. Cognitive dissonance = feelings of tension that arise when one is > simultaneously aware of two inconsistent cognitions. For example, when we act > contrary to our attitudes; or, when we make a decision favoring one > alternative despite reasons favoring another. > > B. Consistency theories hypothesize that, should inconsistencies develop among > cognitions, people are motivated to restore harmony. > > C. Key propositions of dissonance theory > > 1. Dissonance theory says relationships among two cognitions can be either > consonant, dissonant, irrelevant > > 2. Cognitive dissonance is a noxious state. It produces unpleasant physical > arousal. > > 3. Individual will attempt to reduce or eliminate dissonance - and will try to > avoid things that increase dissonance. > > EX: Selective observation. > > 4. Cognitive dissonance can be reduced or eliminated only by (a) adding new > cognitions, or (b) changing existing ones. > > EX: Can change our minds. Decide we were wrong. > > EX: Can "make up" information, as in the "When prophesy fails" example. > > EX: We may seek new information that can restore consonance. > > EX: Try to discredit source of dissonance in some way - either by making up > info or seeking counter-evidence. > > > > D. Sources of dissonance > > 1. Informational inconsistency. Receive information that contradicts what they > already know or believe. > > EX: Suppose you believe George Bush did not know about Iran-Contra - and then > suppose Oliver North testified that he was the mastermind behind it. (Real > life example: some Iranians are said to believe George Bush did head up > Iran-Contra, since he used to be head of the CIA and they think the CIA runs > the country.) > > > > 2. Disconfirmed expectations. People prepare themselves for an event that > never occurs - or even worse, an event whose opposite occurs. EX: You expect > to do well on an exam, and you don't. > > EX: When prophesy fails. In 1955, Marian Keech predicted that a great flood > was going to destroy the Western Hemisphere on Dec. 21. She said she got her > information from the planet Clarion. She attracted a band of followers, and > received further messages about how the faithful could save themselves. > Midnight of the big day came and passed, and nothing happened. At 4:45 a.m., > they received a Christmas message informing them that because of their > commitment and faithfulness, the earth had been spared. > > Q: How did the followers behave, both before and after the event? > > Prior to the big day, they were very secretive, and shunned publicity. After > the big day, they called the media, sent out press releases, and recruited new > followers. Why? > > Many of these people had quit their jobs, and broken up with their spouses and > friends, based on a belief that had been disconfirmed. This produced > dissonance. They couldn't deny their past beliefs - they couldn't say the > flood had occurred - they couldn't deny they had quit their jobs. They could > have decided they were mistaken, but that would create dissonance with other > cognitions, such as their being intelligent people. hence, they convinced > themselves they were right all along, and their faithfulness had saved the > world. Further, if they could convince others to adopt their views, this would > affirm their sense that their views were correct. > > > > 3. Insufficient justification for behavior. People do things which they lack > justification for. > > EX: In a classic Festinger experiment, subjects were given a peg board and > told to carefully turn each peg 1/4 turn. Then, after doing all the pegs, they > were told to turn them another 1/4 turn. Later they had to carefully remove > each peg, and then put them all back. After an hour, they were told they were > done. The experimenter then said "We are comparing the performance of subjects > who are briefed in advance with those who are not briefed in advance. You did > not receive a briefing. The next subject is supposed to be briefed, but my > assistance who usually does this couldn't come to work today." Subjects were > then asked to tell the next student the task was fun and exciting, and were > offered either $1 or $20 for doing so. Those who only got paid a $1 were more > likely to report they thought the task was interesting, because they lacked a > strong justification for their actions. > > > > 4. Postdecision dissonance - after every decision, you feel dissonance because > you have rejected some good things and accepted some bad. We tend to become > more certain of decisions afterwards. > > EX: Bettors approached after they had placed bets at the racetrack were more > sure of their choices than those approached before placing bets. > > NOTE: This does not mean we never regret a decision. Disconfirmed > expectations, new information, or whatever may cause us feel we made a > mistake. However, until these new events/information or whatever comes along, > we will tend to feel more confident about our decision. Obviously, in the case > of the racetrack example, people may have felt more confident after they > placed their bets, but after the race was run a lot of them probably didn't > feel so confident anymore! > > > > E. Not all inconsistencies result in cognitive dissonance. How is > inconsistency possible? > > > > 1. Cognitions may not be important to the individual - hence inconsistency > does not produce discomfort. > > 2. Cognitions may not come in contact with each other - contradictions can go > unnoticed. Behavior may be mindless. EX: We might enjoy a national park - > without realizing we are overtaxing it. > > NOTE: The following relate primarily to counterattitudinal behavior. > > 3. Aversive consequences are not perceived. In order for cognitive dissonance > to occur, a product must result from the counterattitudinal behavior. That > product is the bringing about, or possible occurrence, of an aversive event. > Aversive event = something that goes against your self interest, or that you > would rather not have occur. > > EX: In a variation of the boring tasks experiment, some subjects were led to > believe they had actually deceived their fellow student, while others thought > they had not deceived them. Only those who thought they had succeeded > experienced dissonance. > > EX: In another variation, subjects were led to like or dislike the other > student. The only subjects who changed their attitude about the task were > those who successfully convinced a student they liked. > > Note that the consequences need not actually occur; it is the subjects > perceptions that the consequences will result from their actions that is > important. > > > > 4. Person must feel personally responsible. If the person feels that > environmental forces caused the action, or that the unwanted events were > unforeseeable, they won't feel dissonance. How voluntary is the behavior? Were > the consequences foreseeable. Note that foreseeable is not the same as > foreseen - if you could have foreseen it but didn't, you can feel dissonance. > > > > We close with a commonly proposed alternative to dissonance theory. > > 4. Bem's Self-perception theory. Says we infer our attitudes from our > behavior. There is no tension, rather, behavior just serves an informative > purpose. We calmly observe our behavior, and draw reasonable inferences from > it, just as we do when observing other people. > > EX: In the Festinger experiment, those who got $20 would assume their behavior > was forced by the environment. Those who only got $1 would assume they did > what they did because what they said was true. > > EX: Bem showed that the results of cognitive dissonance experiments could be > replicated quite well by observers. People read descriptions of the > procedures, and predicted people's attitudes correctly. > > EX: "I must have really been tired, I slept a long time." > > "I must not like him, I was really rude to him." > > "I must really like this course, I studied really hard for the exam." > > It is hard to choose between self-perception and cognitive dissonance theory > since both usually make the same predictions. However, there is evidence that, > as c. d. theory predicts, physiological arousal (that is, tension) accompanies > dissonance conditions. Further, when arousal is eliminated (through the use of > drugs or alcohol), attitude change does not occur. > > On the other hand, self-perception can explain some things dissonance can't. > For example, when people are suddenly rewarded for doing something they did > before just because they liked it, they can come to like it less. > > EX: (From Myers): Child was reading 6-8 books a week. Library then started a > reading club which promised a party to those who read 10 books in three > months. Child started checking out only 1 or 2 books a week. Why? "Because you > only need to read 10 books." > > Myers suggests dissonance theory successfully explains what happens when we > act contrary to our clearly defined attitudes. We feel tension, so we adjust > our attitudes to reduce it. Dissonance explains attitude change. When > attitudes aren't well-formed, self-perception theory explains attitude > formation that occurs as we act and reflect. (I think he may be right about > the latter point, but I'm not so sure about the first.) Key thing, then, is > how discrepant is the behavior with the attitude. > > > > III. Real world applications > > > > a. Racism. It has often been said you can't legislate morality. Yet, changes > in civil rights laws and policies have been accompanied by changes in > attitudes. Since Brown vs. Board of Education in 1954, the percentage of white > Americans favoring integrated schools has more than doubled. Since Civil > rights act of 1964, the percentage of white Americans who described their > neighborhoods, friends, co-workers, or fellow students as all white declined > by 20 percent for each of these measures. Possible explanations: > > 1. Disconfirmed expectations. Predicted calamities did not occur. > > 2. Information inconsistent with previous beliefs led to attitude change. > > 3. People were forced to behave in a counter-attitudinal manner. People who > said they would not comply with laws did. Ergo, they reasoned blacks must not > be so bad. > > 4. Racist attitudes became non-instrumental, because of the high costs of > violating laws. You had to interact with blacks, so you might as well like > them. > > 5. Value-expressive - racism became inconsistent with the images most people > like to hold, so they adopted anti-racist attitudes. > > b. Suppose you wanted a friend to support a political candidate. What might > you do? > > 1. Get them to do some small task as a favor to you. Counter-attitudinal > actions might influence attitudes; exposure to dissonant info might change > their minds; classical or instrumental condition could take place - they > receive praise for working for the candidate, which leads to positive > attitudes. > > 2. If friend is for another candidate - provide them with dissonant info. > Point out candidate is weak in areas friend likes him. > > 3. What if friend doesn't change his mind? This could occur because (a) friend > discredits the source of the info - you (b) instead of liking the candidate, > friend could decide he doesn't like you. > > > > IV. Attitudes and Behaviors > > > > 1. Is there an attitude-behavior relationship? > > A. LaPiere's work apparently said no. > > B. Subsequent work over next 35 years did little better. As Abelson (quoted in > Myers) said, "we are, apparently, very well trained and very good at finding > reasons for what we do, but not very good at doing what we find reasons for." > > > > 2. Later work found a relationship > > A. Expressed attitudes are not always the same as true attitudes, especially > when dealing with sensitive topics. Methods such as the "bogus pipeline" and > other methods for dealing with sensitive questions are helpful here. > > B. Specificity of measures was found to be important - items used were not > specific enough. Should determine attitudes toward the specific behavior, > rather than some more general topic. Fishbein and Aizen note that, ideally, > measures should correspond in Target, Action, Context, and Time. > > 1. Target. Suppose I say I think drugs are bad - yet I smoke marihuana, or > drink alcohol. There are different targets here. When you say drugs, I may > think more of thinks like cocaine and heroin than I do marihuana or alcohol. I > might have favorable attitudes toward the environment, but have negative > attitudes toward recycling because I find it inconvenient. > > In LaPiere's case, subjects may have viewed the target as a devious oriental, > rathern than a nicely dressed oriental couple traveling with a white man. > > 2. Action. I can be against selling cocaine, but still willing to use it > personally. I might support somebody's right to have an abortion, while being > opposed to having an abortion myself. (We see this in public opinion polls > today - a lot of people oppose abortion, while still supporting the right of > others to have abortions, at least under certain circumstances.) > > 3. Context. I might support the right to have an abortion under certain > circumstances (save the life of the mother, rape, incest) while being opposed > to it in others. Indeed, depending on the question asked, you get widely > varying levels of support for abortion. I might think it is ok to drink when I > am going to stay at home, but not when I am going to drive. > > 4. Time. It is ok to drink at night or on the weekends, but not in the > morning. > > C. Type of attitude measured is important - cognitive, affective, conative. > These are not identical or totally consistent - our minds are not efficient > enough to process all information immediately and consistently. The behavioral > component of attitudes best determines what we do. > > > > 3. Fishbein/Ajzen Model of reasoned action. > > > > Fishbein-Ajzen Model of Reasoned Action: > > > > Beliefs about * Evaluation of > Attitude > > consequences consequences toward the > > of behavior behavior > > > BI > B > > Beliefs about * Motivation to > Subjective > > what others comply norms > > think I > > should do > > > > > > A. Fishbein refers to beliefs, attitudes, and intentions. We have referred to > these as the cognitive, affective, and conative (behavioral) components of > attitudes. > > B. Assumptions of model: > > 1. Behavioral intentions are the only direct determinant of behavior. > > 2. Behavioral intentions are determined by affective attitudes and subjective > norms. > > 3. Affective attitudes are a function of beliefs about consequences * > subjective evaluation of those consequences. > > EX: I believe that smoking causes cancer. I believe that cancer is very bad. > Ergo, I have negative feelings about smoking. > > EX: I believe that studying leads to higher grades. I do not care what my > grades are. Ergo, I do not have favorable attitudes toward studying. > > 4. Subjective norms are a function of beliefs about the expectations of others > times my motivation to comply with them. > > EX: My friends expect me to smoke. I want to please my friends. Ergo, I feel I > should smoke. > > EX: My parents expect me to study. I want to please my parents. Ergo, I feel I > should study. > > C. Implications of the model. > > 1. Only behavioral intentions directly affect behavior. Effects of any other > kind of attitude will only be indirect, and relationship with behavior could > be weak. > > 2. Sometimes affective attitudes will determine our intentions, other times > subjective norms will. Even if we dislike something, we may do it anyway, > because of subjective norms. Further, the relative importance of affective > attitudes and subjective norms may differ across people. EX: You might think > that somebody who doesn't like to study would not study. But, s/he may do so > because of subjective norms. > > 3. Model shows the importance of considering how valued the consequences are. > For example, two people might agree that smoking leads to cancer. But if one > person doesn't care that much about cancer ("we're all going to die sometime") > their belief about cancer may not keep them from smoking. You shouldn't assume > that your evaluation of the consequences is the same as theirs. > > 4. Shouldn't just measure attitudes toward the object - should measure > attitudes toward the behavior. > > EX: You might think that somebody who doesn't like blacks may discriminate > against them. But maybe not. Non-discriminatory behavior may be favorably > viewed because of its positive consequences (More customers and more money for > my business - a bigger pool of laborers I can call upon). Or, subjective norms > may force non-discrimination. MORAL: Don't just ask people how they feel about > blacks - ask them how they feel about specific behaviors. (At least if you are > interested in prediction). > > 5. Several beliefs may determine your affective attitudes or subjective norms. > Affective attitudes are based on the total set of salient beliefs about > performing a behavior. Changing one or more beliefs may not be enough to bring > about a change in the overall attitude or intention. > > EX: I may believe that studying leads to high grades and that high grades are > desirable. I may also believe that studying cuts down on party time, and I > love to party. Hence, overall I may have a negative feeling towards studying. > > EX: I believe smoking causes cancer and that cancer is bad. I also believe > that quitting smoking will cause me to gain weight. If I fear gaining weight > more than I fear cancer, my overall evaluation of smoking may be positive. > REMEMBER: Several beliefs can be involved in the determination of your final > evaluation and your intention. > > EX: I might change affective attitudes toward smoking - but if normative > pressures are the primary determinant of behavior, behavior won't change. > > EX: I might convince you that your friends expect you to study - but if you > don't care what your friends think, your behavior won't change. > > MORAL: If you want to change behavior, you have to figure out what beliefs are > having the strongest impact on behavior. > > > > 4. Criticisms and proposed modifications of Fishbein - when, and how strongly, > do attitudes affect behavior? When do attitudes not affect behavior? Fishbein > said intentions were the only direct influence on Behavior - but many question > this. > > A. Many have found that feelings (the affective component of attitudes) may be > a better predictor of what you will do than your intentions. Often, we don't > bother to figure out what we want to do until it is time to do it. When > intentions are weak or ill-formed and other beliefs are strong, affective > attitudes may be the best predictor of behavior. > > EX: 1980 elections. Liberal Democrat incumbents showed big leads in the polls, > yet one after one they fell. People had not finalized their intention to vote, > but they had strong feelings against liberal policies (or at least against the > current state of the country.) > > Why is this? The model views attitude formation and change as a product of > information processing. Yet, as information processing takes time, changes in > attitudes may lag behind changes in beliefs, perhaps by months or even years. > Intentions are often not even formed until immediately before behaving. This > helps explain why variables besides intentions can be better predictors of > behavior. > > B. Resources, degree of volitional control may affect A/B consistency. More > difficult it is to follow through on intentions, less likely it is you will. > Also sometimes need cooperation from others. > > EX: Suppose a prejudiced person does not intend to hire Hispanics. Suppose it > turns out to be extremely difficult to staff his business otherwise. He may > give up on his intention, whereas he would not do so under more favorable > conditions. > > EX: N.D. intends to hire minority scholars. Hopefully, it will do so, but it > would be easier to follow through on its intentions if it intended to hire a > bunch of white males. > > C. Psychological traits - willingness to take responsibility - Locus of > control. > > EX: Locus of control. How much control do you feel you have over what happens > in your life. If you don't feel you have control, why bother acting > consistently? > > D. Experience affects how consistent you are. Affects attitude intensity. Also > may affect your knowledge of how to achieve your goals. > > E. Some would say he has it backwards - behavior influences attitudes, rather > than the other way. > > 6. Application. Few unwed teenagers want to get pregnant - yet many do. How > can A/B theory explain this inconsistency? > > A. Not wanting to get pregnant is an attitude toward an object; pregnancy is > not a behavior in and of itself, it is a result of other behaviors. Attitudes > toward premarital sex and use of contraceptive might not show such > discrepancies. > > B. Attitudes may not be firmly held, because of lack of prior experience. > Those who have been pregnant before may act more consistently. > > C. Lack of resources. People may not know about, or have access to, effective > means of contraception. > > D. Subjective norms may be determining behavior, rather than affective > attitudes. > > E. Beliefs about consequences - may not believe their behavior is likely to > produce a pregnancy. There is some rational basis for this - some teenagers > have sex at very young ages, when they are subfecund; their failure to get > pregnant leads them to think they can't. > > F. Other beliefs enter into their evaluation of the behavior. It is very > costly to use contraceptives - have to admit that you are "that kind of girl." > Those who think of themselves as "good girls" are often the ones who get > pregnant, because the so-called "bad girls" don't have the same inhibitions > about contraceptives. Also, sacrifice spontaneity, run the risk of behavior. > > G. Personality traits might offer some insights.