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Submitted URL: https://click.email.greenhawk.com/?qs=45b3203d6f9da85a343c932b63af5913bb12d31119a2fb47b79721730d66f1a2f495f69e85dba2ce2f9bd788db26...
Effective URL: https://greenhawk.com/pages/returns?utm_source=marketingcloud&utm_medium=email&utm_campaign=
Submission: On December 08 via api from CA — Scanned from CA
Effective URL: https://greenhawk.com/pages/returns?utm_source=marketingcloud&utm_medium=email&utm_campaign=
Submission: On December 08 via api from CA — Scanned from CA
Form analysis
4 forms found in the DOMPOST /localization
<form method="post" action="/localization" id="nav-localization" accept-charset="UTF-8" class="form localization no-js-hidden" enctype="multipart/form-data"><input type="hidden" name="form_type" value="localization"><input type="hidden" name="utf8"
value="✓"><input type="hidden" name="_method" value="put"><input type="hidden" name="return_to" value="/pages/returns?utm_source=marketingcloud&utm_medium=email&utm_campaign=">
<div class="localization__grid">
<div class="localization__selector">
<input type="hidden" name="locale_code" value="en">
<custom-select><label class="label visually-hidden no-js-hidden" id="nav-localization-language-label">Language</label>
<div class="custom-select relative w-full no-js-hidden" id="nav-localization-language"><button class="custom-select__btn input items-center" type="button" aria-expanded="false" aria-haspopup="listbox"
aria-labelledby="nav-localization-language-label">
<span class="text-start">English</span>
<svg width="20" height="20" viewBox="0 0 24 24" class="icon" role="presentation" focusable="false" aria-hidden="true">
<path d="M20 8.5 12.5 16 5 8.5" stroke="currentColor" stroke-width="1.5" fill="none"></path>
</svg>
</button>
<ul class="custom-select__listbox absolute invisible" role="listbox" tabindex="-1" aria-hidden="true" hidden="" aria-activedescendant="nav-localization-language-opt-0">
<li class="custom-select__option flex items-center js-option" id="nav-localization-language-opt-0" role="option" data-value="en" aria-selected="true">
<span class="pointer-events-none">English</span>
</li>
<li class="custom-select__option flex items-center js-option" id="nav-localization-language-opt-1" role="option" data-value="fr">
<span class="pointer-events-none">Français</span>
</li>
</ul>
</div>
</custom-select>
</div>
</div>
<script>
document.getElementById('nav-localization').addEventListener('change', (evt) => {
const input = evt.target.previousElementSibling;
if (input && input.tagName === 'INPUT') {
input.value = evt.detail.selectedValue;
evt.currentTarget.submit();
}
});
</script>
</form>
GET /search
<form class="search relative search--speech" role="search" action="/search" method="get">
<label class="label visually-hidden" for="header-search">Search</label>
<script src="//greenhawk.com/cdn/shop/t/16/assets/search-form.js?v=172508554731921826481701111966" defer="defer"></script>
<search-form class="search__form block">
<input type="hidden" name="type" value="product,page,article">
<input type="hidden" name="options[prefix]" value="last">
<input type="search" class="search__input w-full input js-search-input" id="header-search" name="q" placeholder="Search for category" data-placeholder-one="Search for products" data-placeholder-two="Search for category"
data-placeholder-three="Search for promos" data-placeholder-prompts-mob="false" data-typing-speed="100" data-deleting-speed="60" data-delay-after-deleting="500" data-delay-before-first-delete="2000" data-delay-after-word-typed="2400"
role="combobox" autocomplete="off" aria-autocomplete="list" aria-controls="predictive-search-results" aria-owns="predictive-search-results" aria-haspopup="listbox" aria-expanded="false" spellcheck="false">
<button type="button" class="search__reset text-current vertical-center absolute focus-inset js-search-reset" hidden="">
<span class="visually-hidden">Reset</span>
<svg width="24" height="24" viewBox="0 0 24 24" stroke="currentColor" stroke-width="1.5" fill="none" fill-rule="evenodd" stroke-linejoin="round" aria-hidden="true" focusable="false" role="presentation" class="icon">
<path d="M5 19 19 5M5 5l14 14"></path>
</svg>
</button>
<button class="search__submit text-current absolute focus-inset start"><span class="visually-hidden">Search</span><svg width="21" height="23" viewBox="0 0 21 23" fill="currentColor" aria-hidden="true" focusable="false" role="presentation"
class="icon">
<path
d="M14.398 14.483 19 19.514l-1.186 1.014-4.59-5.017a8.317 8.317 0 0 1-4.888 1.578C3.732 17.089 0 13.369 0 8.779S3.732.472 8.336.472c4.603 0 8.335 3.72 8.335 8.307a8.265 8.265 0 0 1-2.273 5.704ZM8.336 15.53c3.74 0 6.772-3.022 6.772-6.75 0-3.729-3.031-6.75-6.772-6.75S1.563 5.051 1.563 8.78c0 3.728 3.032 6.75 6.773 6.75Z">
</path>
</svg>
</button><speech-search-button class="search__speech focus-inset end" tabindex="0" title="Search by voice" style="--speech-icon-color: #ff580d">
<svg width="24" height="24" viewBox="0 0 24 24" aria-hidden="true" focusable="false" role="presentation" class="icon">
<path fill="currentColor"
d="M17.3 11c0 3-2.54 5.1-5.3 5.1S6.7 14 6.7 11H5c0 3.41 2.72 6.23 6 6.72V21h2v-3.28c3.28-.49 6-3.31 6-6.72m-8.2-6.1c0-.66.54-1.2 1.2-1.2.66 0 1.2.54 1.2 1.2l-.01 6.2c0 .66-.53 1.2-1.19 1.2-.66 0-1.2-.54-1.2-1.2M12 14a3 3 0 0 0 3-3V5a3 3 0 0 0-3-3 3 3 0 0 0-3 3v6a3 3 0 0 0 3 3Z">
</path>
</svg>
</speech-search-button>
<link href="//greenhawk.com/cdn/shop/t/16/assets/speech-search.css?v=22323790371604351621701111966" rel="stylesheet" type="text/css" media="all">
<script src="//greenhawk.com/cdn/shop/t/16/assets/speech-search.js?v=30294466028599436461701111966" defer="defer"></script>
</search-form>
<div class="js-search-results" tabindex="-1" data-predictive-search=""></div>
<span class="js-search-status visually-hidden" role="status" aria-hidden="true"></span>
</form>
POST /cart
<form class="form" id="cart-drawer-form" action="/cart" method="post">
<cart-items id="cart-items" data-section="cart-drawer" data-empty="true">
<div class="flex flex-col justify-center items-center h-full js-cart-empty">
<p>Your cart is empty</p><a class="btn btn--primary" href="/collections/all">Start shopping</a>
</div>
<p class="visually-hidden" id="cart-live-region-text" role="status" aria-live="polite"> Subtotal:$0.00 CAD </p>
<p class="visually-hidden" id="cart-line-item-status" role="status" aria-live="polite" aria-hidden="true">Loading...</p>
<div class="alert mt-6 bg-error-bg text-error-text" id="cart-errors" role="alert" hidden=""></div>
</cart-items>
</form>
POST /localization
<form method="post" action="/localization" id="footer-localization" accept-charset="UTF-8" class="form localization" enctype="multipart/form-data"><input type="hidden" name="form_type" value="localization"><input type="hidden" name="utf8"
value="✓"><input type="hidden" name="_method" value="put"><input type="hidden" name="return_to" value="/pages/returns?utm_source=marketingcloud&utm_medium=email&utm_campaign=">
<div class="localization__grid">
<div class="localization__selector">
<input type="hidden" name="locale_code" value="en">
<custom-select><label class="label visually-hidden no-js-hidden" id="footer-localization-language-label">Language</label>
<div class="custom-select relative w-full no-js-hidden" id="footer-localization-language"><button class="custom-select__btn input items-center" type="button" aria-expanded="false" aria-haspopup="listbox"
aria-labelledby="footer-localization-language-label" style="width: 20px;">
<span class="text-start">English</span>
<svg width="20" height="20" viewBox="0 0 24 24" class="icon" role="presentation" focusable="false" aria-hidden="true">
<path d="M20 8.5 12.5 16 5 8.5" stroke="currentColor" stroke-width="1.5" fill="none"></path>
</svg>
</button>
<ul class="custom-select__listbox absolute invisible" role="listbox" tabindex="-1" aria-hidden="true" hidden="" aria-activedescendant="footer-localization-language-opt-0">
<li class="custom-select__option flex items-center js-option" id="footer-localization-language-opt-0" role="option" data-value="en" aria-selected="true">
<span class="pointer-events-none">English</span>
</li>
<li class="custom-select__option flex items-center js-option" id="footer-localization-language-opt-1" role="option" data-value="fr">
<span class="pointer-events-none">Français</span>
</li>
</ul>
</div>
</custom-select><noscript><label for="footer-localization-language-native" class="label visually-hidden">Language</label>
<div class="select inline-block relative">
<select class="custom-select__native" id="footer-localization-language-native" name="locale_code">
<option value="en" selected="">English</option>
<option value="fr">Français</option>
</select>
</div>
</noscript>
</div>
</div><noscript>
<div class="mt-6">
<button class="btn btn--primary">Update</button>
</div>
</noscript>
<script>
document.getElementById('footer-localization').addEventListener('change', (evt) => {
const input = evt.target.previousElementSibling;
if (input && input.tagName === 'INPUT') {
input.value = evt.detail.selectedValue;
evt.currentTarget.submit();
}
});
</script>
</form>
Text Content
Skip to content Free Shipping on Orders Over $75 Learn more Store LocatorFAQ Language English * English * Français Search Reset Search Log in Bag Menu * Apparel * Back * Apparel * Women's Apparel * Tops * Bottoms * Outerwear * Holiday * Go to Women's Apparel * Show Apparel * Show Jackets * Show Shirts * Show Breeches * Show Accessories * Men's Show Apparel * Kids' Show Apparel * Go to Show Apparel * Men's Apparel * Tops * Outerwear * Show Apparel * Breeches * Gloves * Socks * Footwear * Go to Men's Apparel * Kids' Apparel * Tops * Bottoms * Outerwear * Show Apparel * Breeches * Gloves * Socks * Footwear * Half Chaps * Go to Kids' Apparel * Breeches * Knee Patch Breeches * Full Seat Breeches * Pull-On Breeches * Tights * Winter Breeches * Show Breeches * Men's Breeches * Kids' Breeches * Go to Breeches * Footwear * Tall Boots * Paddock Boots * Casual Footwear * Winter Paddock Boots * Winter Tall Boots * Men's Footwear * Kids' Footwear * Footwear Accessories * Go to Footwear * Gloves * Schooling Gloves * Show Gloves * Barn Gloves * Winter Gloves * Summer Gloves * Leather & Synthetic Gloves * Men's Gloves * Kids' Gloves * Go to Gloves * Accessories * Socks * Hats & Headbands * Hair Management * Belts * Scarves * Spurs & Spur Accessories * Rider Support * Face Masks * Go to Accessories * Helmets & Protective Vests * Protective Vests * Helmets * Helmet Bags * Helmet Accessories * Go to Helmets & Protective Vests * Half Chaps * Leather Half Chaps * Washable Half Chaps * Kids' Half Chaps * Synthetic Half Chaps * Go to Half Chaps * Luggage & Bags * Tack & Equipment * Back * Tack & Equipment * English Tack * Bridles * Reins * Breastplates & Martingales * Girths * Stirrup Leathers * Stirrups * Browbands & Nosebands * Tack Accessories * Go to English Tack * Western Tack * Headstalls & Reins * Breastplates * Cinches * Saddle Pads * Saddles * Bits * Spurs * Accessories * Go to Western Tack * Saddle Pads * All Purpose & Close Contact * Dressage * Shaped Pads * Half Pads * Specialty Pads * Therapeutic Pads * Pony * Western * Go to Saddle Pads * Training Equipment * Crops & Bats * Dressage Whips * Lunging & Driving Whips * Lunging Equipment * Training Aids * Natural Horsemanship * Western Spurs & Spur Straps * English Spurs & Spur Straps * Go to Training Equipment * Boots & Bandages * Polo & Exercise Bandages * Bell Boots * Horse Boots * Specialty Boots & Wraps * Go to Boots & Bandages * Bits * Bit Accessories * English * Western * Racing * Go to Bits * Saddles * Dressage * All Purpose * Close Contact * Western * Go to Saddles * Halters & Leads * Leads * Leather Halters * Synthetic Halters * Halter Accessories * Go to Halters & Leads * Equipment Care * Cleaners * Tack Sponges * Conditioners * Blanket Care * Go to Equipment Care * Equipment Storage * Thoroughbred Racing * Standardbred Racing * Studs & Accessories * Mini * Pony * Draft * Equine Wear * Back * Equine Wear * Rain Sheets * Stable Sheets * Stable Blankets * Turnouts * Fly Sheets * Coolers * Therapeutic Sheets * Exercise Sheets * Fly Masks & Veils * Ear Plugs * Blanket Accessories * Blanket Care * Equine Health Care * Back * Equine Health Care * Supplements * Vitamins & Minerals * Single Ingredient * Calming * Breathing * Digestive * Joint * Weight & Muscle * Hoof * Go to Supplements * First Aid Care * Wraps & Cottons * Bandages & Tapes * Needles & Syringes * Wound Care * Cold Therapy * Sheath Cleaners * Accessories * Go to First Aid Care * Hoof Care * Hoof Dressings * Hoof Packing * Hoof Treatments * Hoof Supplements * Farrier Equipment * Go to Hoof Care * Treats * Fly Control * Liniments * Poultices * Dewormers * Stable Equipment * Back * Stable Equipment * Buckets & Feed Tubs * Tack Stands & Racks * Stable Supplies * Snaps * Hay Nets * Horse Toys * Stable Signs * Trailering * Grooming * Back * Grooming * Brushes * Curry Combs * Dandy Brushes * Body Brushes * Face Brushes * Hoof Picks & Brushes * Grooming Mitts * Shedding Blades * Go to Brushes * Coat Care * General Sprays * Shine * Detanglers * Conditioners * Go to Coat Care * Mane & Tail Care * Combs * Braiding Supplies * Scissors & Thinning Combs * Detanglers * Go to Mane & Tail Care * Clipping * Clippers * Clipper Blades * Clipper Bags * Accessories * Go to Clipping * Bathing * Shampoo * Conditioner * Sponges * Scrapers * Go to Bathing * Hoof Care * Hoof Dressings * Hoof Picks & Brushes * Farrier Equipment * Go to Hoof Care * Grooming Totes * Accessories * Pet * Back * Pet * Pet Wear * Sweaters & Casual Wear * Rain Coats * Collars * Winter Coats * Paw Wear * Leashes * Harnesses * Accessories * Go to Pet Wear * Dog Treats * Dehydrated * Chews * Dental * Soft & Chewy * Biscuits * Training * Jerky * Accessories * Go to Dog Treats * Dog Toys * Plush Toys * Ball & Fetch Toys * Rope & Tug Toys * Chew Toys * Interactive Toys * Dental Toys * Puppy Toys * Accessories * Go to Dog Toys * Pet Grooming * Bathing Supplies * Brushes & Tools * Clippers & Accessories * Wipes * Coat Sprays & Treatments * Ear & Eye Maintenance * Nail Maintenance * Odour Management * Go to Pet Grooming * Clean Up & Waste Control * Waste Bags & Holders * Stain & Odour Control * Litter & Litter Accessories * Cleaning Supplies * Go to Clean Up & Waste Control * Health & Wellness * Flea & Tick * Dental * First Aid * Supplements * Go to Health & Wellness * Cat Treats * Cat Toys * Cat Collars * Bowls & Feeding * Beds & Crates * Travel * Gift * Back * Gift * Books * Jewelry * Schleich * Breyer * Toys & Plush * Home Décor * Kitchen * Playmobil * Cards & Stationary * Personal Care * Seasonal * Gift Cards * Last Call * Back * Last Call * Last Call For You! * Last Call For Your Horse! * Last Call For Your Pet! * Last Call For Your Home! RETURNS & EXCHANGES Our goal at Greenhawk is to ensure that you are completely satisfied with your purchase. We are happy to make exchanges and refunds provided that the product has not been used or damaged. To return product bought at one of our retail locations, please return your merchandise in its original condition, with a copy of the sales invoice, within 30 days for a full refund, exchange, or credit - you decide. To return product bought online or through mail order, please follow the steps below. Please use the Contact Us link found on the website home page. This will enable you to leave us a message where you can provide the details of your return request. Please include your full contact information, item # (SKU) and item description, and the reason for the return (damaged, defective, sizing, etc.). One of our Customer Service Representatives will contact you by email with an approved Return Authorization Number (RA #) along with instructions on how to return or exchange your item(s) and an approved ship-to address for you to send your package to. Print a copy of this email and attach it to the item(s) you are returning. Carefully pack your approved products and address your package to the ship-to address provided to you by our Customer Service Representative. Be sure to reference the approved RA # either on the address label or on the box itself. Important: Unauthorized returns or returns without an RA # may be denied a refund or exchange. Return shipping will be the customer's responsibility. Please return items by insured ground mail to the address that we provide to you. Please note that you are responsible for return shipping costs. We cannot accept collect returns. Shipping charges are not refundable. However, we will gladly refund your original shipping cost if you are returning an item because of an error on our part or if we have determined that the item is defective. Exchanges will, in most cases, be sent back to you without additional shipping charges. Please Note: We cannot return or exchange books or heath care products for safety reasons. Any personalized or custom ordered items cannot be returned. Saddles are not refundable if marked in any manner. Horse and dog blankets and sheets must be returned clean and unused. We suggest putting a clean sheet on your horse or dog first before trying your new blanket to test for sizing in order to keep them clean. YOUR CART Close Your cart is empty Start shopping Subtotal:$0.00 CAD Loading... Previous Next * Chat With Us! Expert Help & Advice * Returns & Exchanges Quick & Easy Returns * Secure Payments Amex, Visa, Mastercard & More Back to top GREENHAWK EQUESTRIAN SPORT 5665 Mclaughlin Road Mississauga, Ontario L5R 3K5 Email: customerservice@greenhawk.com Phone: 1-800-268-0484 * Twitter * Facebook * Instagram * TikTok * YouTube ABOUT GREENHAWK * About Us * Terms of Use * Privacy Policy * Careers * Franchising CUSTOMER SERVICE * Shipping Policy * Return Policy * In-Store Services * Accessibility * Product Recalls * Contact Us RESOURCES * Store Locations * Sponsorship * YouTube * Kids' Activities * FAQ Payment methods accepted * American Express * Apple Pay * Diners Club * Google Pay * Mastercard * Shop Pay * Visa Language English * English * Français Language EnglishFrançais Update -------------------------------------------------------------------------------- © 2023 Greenhawk Equestrian Sport. Powered by Shopify Back CHOOSE OPTIONS Close Close Item added to your cart. View cart