theapexcx.com Open in urlscan Pro
13.248.243.5  Public Scan

URL: https://theapexcx.com/
Submission: On March 27 via api from US — Scanned from US

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THE APEX CX

The Apex CXThe Apex CXThe Apex CX



THE APEX CX

The Apex CXThe Apex CXThe Apex CX
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ELITE CX OUTSOURCER FOR THE STARTUPS, SCALE-UPS & BLUE CHIPS

ELITE CX OUTSOURCER FOR THE STARTUPS, SCALE-UPS & BLUE CHIPSELITE CX OUTSOURCER
FOR THE STARTUPS, SCALE-UPS & BLUE CHIPSELITE CX OUTSOURCER FOR THE STARTUPS,
SCALE-UPS & BLUE CHIPS

A Human First Company

Find Out How


ELITE CX OUTSOURCER FOR THE STARTUPS, SCALE-UPS & BLUE CHIPS

ELITE CX OUTSOURCER FOR THE STARTUPS, SCALE-UPS & BLUE CHIPSELITE CX OUTSOURCER
FOR THE STARTUPS, SCALE-UPS & BLUE CHIPSELITE CX OUTSOURCER FOR THE STARTUPS,
SCALE-UPS & BLUE CHIPS

A Human First Company

Find Out How


ONE BILLION CONVERSATIONS!

The countdown towards reaching our first billion conversations is on! Will your
brand be part of it?

278

DaysDays

20

HrsHours

09

MinsMinutes

29

SecsSeconds


EXPERT OUTSOURCER WITH THAT INHOUSE FEEL

COMPREHENSIVE & ELEVATED CX

Our support agents specialize in maintaining highly-engaging and highly-valuable
interactions, with call times optimized appropriately for effective support and
sales.






 * Customer Care
 * TeleSales
 * Service to Sales
 * Customer Retention
 * Winback






THERE'S AN AGENT FOR THAT

We train & motivate highly engaged brand champions. We are highly selective in
recruiting our global agent force, resulting in highly meaningful and effective
interactions, across 20+ languages.We also value innovation and continuous
improvement, and are always looking for ways to improve our services and stay
ahead of the competition.

A 1000 SMILES A SECOND

At Apex CX, our connected agents and analytical A.I. work hand-in-hand to
deliver the pinnacle in disruptive, predictive, and outcome-oriented customer
experiences, providing the ultimate in cost reduction, brand protection, and
increasing revenues.


INDUSTRIES

E-COMMERCE

HOSPITALITY

HOSPITALITY

HOSPITALITY

HOSPITALITY

HOSPITALITY

RENTALS

HOSPITALITY

REAL ESTATE

REAL ESTATE

HOSPITALITY

REAL ESTATE


TURN COST CENTERS INTO PROFIT CENTERS

CUSTOMER CARE & EXPERIENCE

CUSTOMER CARE & EXPERIENCE

CUSTOMER CARE & EXPERIENCE



 * Customer Sales & Support
 * Industry Specialised Agents 
 * < 60 second response time
 * Performance Technology
 * Deep Information Security



COMMUNITY MANAGEMENT

CUSTOMER CARE & EXPERIENCE

CUSTOMER CARE & EXPERIENCE



 * Highly trained moderators
 * Tailored Support Plans
 * Data Driven Insights
 * 24/7 Availability
 * Proactive Issue Resolution



DIGITAL CUSTOMER OUTREACH

ONLINE CUSTOMER ACQUISITION

ONLINE CUSTOMER ACQUISITION



 * Multi Platform Presence
 * Real Time Interaction
 * Targeted Content Creation
 * Seamless Integration
 * Analytics Driven Strategies



ONLINE CUSTOMER ACQUISITION

ONLINE CUSTOMER ACQUISITION

ONLINE CUSTOMER ACQUISITION



 * Conversion Oriented Campaigns
 * Performance Tracking
 * Dynamic Ad Creatives
 * Targeted Audience Reach
 * Customer Toucpoint Optimization




THE APEX TEAM

OUR VISION

OUR SERVICES

OUR VISION

Our vision at The Apex CX is to become the go-to IT services provider for small
businesses. We aim to achieve this by providing exceptional services that help
our clients achieve their business goals and stay ahead of the curve in the
ever-evolving world of technology.

OUR VALUES

OUR SERVICES

OUR VISION

At The Apex CX, we believe in honesty, integrity, and accountability. We
understand the importance of trust in business relationships and strive to build
long-lasting partnerships with our clients. We also value innovation and
continuous improvement, and are always looking for ways to improve our services
and stay ahead of the competition.

OUR SERVICES

OUR SERVICES

OUR SERVICES

We offer a wide range of IT services to meet the needs of small businesses. From
network setup and maintenance to cloud solutions and cybersecurity, we have the
expertise to help you achieve your goals and keep your business running
smoothly. We provide personalized solutions tailored to your needs and budget.


CASE STUDIES

ChatBots vs Human Customer Support (pdf)

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Strategy-innovation-conversational-chatbots-lets-chat (pdf)

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The Pros and Cons of Outsourcing in 2023 (pdf)

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EXPERIENCE OUR EXPERTISE



THE APEX CX - YOUR TRUSTED IT PARTNER

Welcome to The Apex CX, the trusted IT partner for businesses of all sizes. Our
team specializes in managed IT services, network security, cloud computing, and
much more. Let us help you streamline your technology and increase your
productivity today!

Find out more


CONTACT US

BETTER YET, SEE US IN PERSON!

We love our customers, so feel free to visit during normal business hours.

THE APEX CX

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