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Gifts, Gift Cards, and Registries  ›  Gift Cards  › 


AMAZON.COM BALANCE AND AMAZON.COM GIFT CARD TERMS AND CONDITIONS

The following are the terms and conditions applicable to your Amazon.com Balance
and Amazon.com Gift Cards. By purchasing, accepting, or using a Gift Card, you
agree to be bound by these terms and conditions on behalf of yourself and all
members of your household and others who purchase, accept, or use a Gift Card
under your account.



Last Updated: June 18, 2021




 1. Gift Cards; Amazon.com Balance; Redemption.
    
    Amazon.com Gift Cards are issued by ACI Gift Cards LLC, a Washington limited
    liability company, and include Amazon.com Gift Cards that are automatically
    added to your Amazon.com Balance when you “reload” your balance, receive an
    “allowance”, or use an “Amazon Cash” barcode (“Gift Cards”). Your Amazon.com
    Balance displays the total remaining balance of all Gift Cards that have
    been applied to your Amazon.com account but not yet applied to a purchase.
    We may refer to your Amazon.com Balance as your “Amazon Balance”, “Gift Card
    balance”, or “GC Balance”. To view your Amazon.com Balance, visit Your
    Account on Amazon.com. Purchases are deducted from your Amazon.com Balance.
    Any unused Amazon.com Balance will remain associated with your Amazon.com
    account. If a purchase exceeds your Amazon.com Balance, the remaining amount
    must be paid with another payment method.
    
    Gift Cards may only be redeemed toward the purchase of eligible goods and
    services provided by Amazon.com Services LLC and its affiliates (including
    redemption services provided by Amazon Payments, Inc.) on www.amazon.com, or
    certain of its affiliated properties, such as smile.amazon.com. Eligible
    goods and services are subject to change in our sole discretion. Redemption
    of Gift Cards at any affiliated property is subject to change in our sole
    discretion. ACI Gift Cards LLC or its affiliates ("we", "us", and "our") may
    provide Gift Card purchasers with information about the redemption status of
    Gift Cards that they purchase. Amazon Payments, Inc. may process the
    redemption of the portion of your Amazon.com Balance used to purchase goods
    and services sold by third parties on www.amazon.com or any affiliated
    property at which your Amazon.com Balance may be used.

 2. Limitations.
    
    Your Amazon.com Balance cannot be used to purchase other Gift Cards, prepaid
    open loop cards, or certain third-party gift cards. Gift Cards cannot be
    reloaded; resold; used for payment outside of www.amazon.com or its
    affiliated properties; used for unauthorized advertising, marketing,
    sweepstakes, promotional or commercial purposes, including to facilitate the
    resale or shipment of goods from Amazon.com; redeemed for more than face
    value; transferred for value; redeemed for cash; returned for a cash refund
    (except to the extent required by law); or used in a manner otherwise
    prohibited by our Amazon.com Gift Card Restrictions and Prohibited
    Activities policy. No portion of your Amazon.com Balance may be transferred
    to another Amazon.com account. Neither your Amazon.com Balance nor your Gift
    Cards may be applied to the purchase of goods or services at any
    Amazon-affiliated property outside of the United States.

 3. Risk of Loss.
    
    The risk of loss and title for Gift Cards pass to the purchaser upon our
    electronic transmission of the Gift Card to the purchaser or designated
    recipient, or our delivery to the carrier, whichever is applicable. Gift
    Cards must be obtained from Amazon or an authorized third party, and you are
    responsible for safeguarding your Amazon.com Balance or Gift Card from
    unauthorized use. We are not responsible if any Gift Card is lost, stolen,
    or destroyed, or if your Amazon.com Balance or any Gift Card is used without
    your permission. There are a variety of Gift Card scams that request payment
    by Gift Card. Amazon is not responsible for, and assumes no liability to you
    for, any unlawful conduct or fraud by any third party associated with any
    Gift Card.

 4. Use of Amazon.com Balance or any Gift Card in Violation of these Terms and
    Conditions.
    
    By using a Gift Card you agree to comply with these terms and conditions,
    and not to use a Gift Card in any manner that is misleading, deceptive,
    unfair, or otherwise harmful to Amazon.com, its affiliates, or its
    customers. We reserve the right, without notice to you, to void Gift Cards
    (including as a component of your Amazon.com Balance) without a refund,
    suspend or terminate customer accounts, suspend or terminate the ability to
    use our services, cancel or limit orders, and bill alternative forms of
    payment if we suspect that a Gift Card is obtained, used, or applied to an
    Amazon.com account (or your Amazon.com Balance is applied to a purchase)
    fraudulently, unlawfully, or otherwise in violation of these terms and
    conditions.

 5. Limitation of Liability.
    
    TO THE FULL EXTENT PERMISSIBLE BY LAW, WE MAKE NO WARRANTIES, EXPRESS OR
    IMPLIED, WITH RESPECT TO GIFT CARDS OR YOUR AMAZON.COM BALANCE , INCLUDING
    WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR
    FITNESS FOR A PARTICULAR PURPOSE. TO THE FULL EXTENT PERMISSIBLE BY LAW, IN
    THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE
    LIABILITY, WILL BE THE REPLACEMENT OF THAT GIFT CARD.

 6. Disputes.
    
    Any dispute or claim relating in any way to Gift Cards or your Amazon.com
    Balance will be resolved by the dispute resolution terms in the Amazon.com
    Conditions of Use.

 7. General Terms.
    
    The Amazon.com Conditions of Use apply. No fees apply to Gift Cards. We
    reserve the right to require additional verification of your identity, Gift
    Card or account ownership, or provision of an additional payment instrument,
    before you are able to apply a Gift Card to your account or your Amazon.com
    Balance to a purchase. When you purchase, receive, or apply a Gift Card to
    your account, or your Amazon.com Balance to a purchase, you agree that the
    laws of the State of Washington, without regard to principles of conflict of
    laws, will govern these terms and conditions and any dispute that may arise
    between you and ACI Gift Cards LLC, and its affiliates related to your use
    of a Gift Card or your Amazon.com Balance. We reserve the right to change
    these terms and conditions without notice, from time to time at our sole
    discretion. All terms and conditions are applicable to the extent permitted
    by law. If any of these terms and conditions are deemed invalid, void, or
    for any reason unenforceable, that unenforceable term will be deemed
    severable and will not affect the validity and enforceability of any
    remaining terms and conditions.

 8. Amazon.com Balance Expiration.
    
    The portion of your Amazon.com Balance made up of Gift Cards issued after
    October 1, 2005 does not expire and may be applied to your Amazon.com
    account and applied to eligible purchases despite any stated expiration
    date. Expiration dates also do not apply for the portion of your Amazon.com
    Balance made up of any Gift Cards issued prior to October 1, 2005 in CA, CT,
    LA, ME, MD, MA, MT, NH, ND, OK, RI, VT, WA, or in any other jurisdiction
    solely to the extent prohibited or limited by law. All other Gift Cards
    issued prior to October 1, 2005 and the portion of your Amazon.com Balance
    made up of those Gift Cards expire in accordance with their stated terms.



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GIFT CARDS

 * Add Cash to Your Amazon.com Gift Card Balance
 * Buying Amazon.com Gift Cards at a Store
 * Order Gift Cards
 * Add a Custom Image to Gift Cards
 * Resend a Digital Gift Card
 * Reload Your Balance
 * Modify or Turn off Your Amazon Gift Card Balance Auto-Reload
 * Manage Your Email and Text Message Gift Card Delivery Date
 * Print an Amazon.com Gift Card
 * Redeem a Gift Card
 * Keep Your Gift Card Balance to Use Later
 * Load an Anytime Gift Card
 * About Amazon.com Gift Card Restrictions and Prohibited Activities
 * Gift Card Redemption Issues
 * Specialty Gift Cards
 * Use the Corporate Gift Card Email Delivery Service
 * Amazon Corporate Gift Cards
 * Corporate Gift Card Email Delivery Service
 * Customized Messages with Corporate Gift Cards
 * Uploading Custom Images to an Amazon.com Gift Card
 * Amazon Reload and eGift Card Processing Delays
 * Amazon.com Balance and Amazon.com Gift Card Terms and Conditions
 * Amazon.com Gift Card Content Submission Terms and Conditions
 * Amazon Corporate Gift Card Purchase & Distribution Terms


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