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PRIVACY POLICY

English

Preferred Hotel Group, Inc. (“PHG,” “we,” “us,” or “our”) has created this
privacy policy (“Privacy Policy”) to inform you of how we collect, use, share,
and secure your personal information online, on the
websites https://preferredhotels.com, https://iprefer.com,
https://www.preferredgolf.com, https://staybeyondgreen.com, and
https://www.phgconsulting.com (the “Websites”), which we own and operate as the
data controller, as well as through our offline interactions.

This Privacy Policy covers the following:

I. Information We Collect

II. How We Collect Information

III. Our Legal Basis for Processing Your Information

IV. How We Use Your Information

V. How We Share Your Information

VI. Minors

VII. Do Not Track

VIII. Transfers and Storage of Information

IX. Your Rights Regarding Your Information

X. Your California Privacy Rights

XI. What Other Choices Do You Have?

XII. Data Retention

XIII. Third Party Websites, Content, and Resources

XIV. Security

XV. Privacy Policy Updates

XVI. Contact Us

I. Information We Collect

Preferred Hotel Group, Inc. and our service providers operating on our behalf,
may collect, receive or develop different types of personal information about
you depending on the nature of your interactions with us. “Personal information”
is information that identifies, relates to, describes, is capable of being
associated with, or could be linked to you or your household, either on its own
or when combined. We also collect and generate other information that is not
personal information (“non-personal information”), for instance information that
does not identify or relate to you, or information that has been de-identified
or aggregated:

 * Contact Information. For example, your name, email address, postal address,
   and phone number.
 * Purchase and Preference Information. For example, information about your
   purchase history and your preferences when using our products and services.
 * Payment Information. Billing information, such as your credit card number,
   expiration date, card verification number, and billing address if you make a
   purchase on our websites.
 * Internet and Network Activity Information. If you use our website, we may
   collect information about the browser you are using or your IP address. We
   might also collect device identifiers. We might look at what site you came
   from, or what site you visit when you leave us. We may collect page
   interaction information (such as what areas of the websites you visit and for
   how long, what search terms you enter, and what products or content you view
   and click on), and methods used to browse away from the page.
 * Demographic Information. Demographic information, such as your age or gender.
 * Location Information. Information about your general location, using your zip
   code or postcode and IP address.
 * Employment-Related Information. When you apply for a job, we collect
   information you submit as part of your application and resume. This might
   include your work experience and previous employment, your education, the URL
   to your personal or professional websites, your workplace skill sets and
   certifications, whether you need a visa to work in a particular territory,
   and/or salary expectations.
 * Inferences: Using the other pieces of personal information collected about
   you, we may draw inferences about you, reflecting what we believe to be your
   preferences, characteristics, predispositions, and attitudes.

 

II. How We Collect Information

We collect the above-referenced categories of personal information from the
following categories of sources:

Information You Provide to Us. When you use our Websites, such as when you
reserve a room with one of our Preferred properties, or take advantage of
special offers through our I Prefer loyalty program, we, or our service
providers (acting on our behalf), collect personal information that you provide
to us , such as your first and last name, email address, telephone number(s),
postal address, and (when you purchase travel or make a reservation online)
payment card information. We also collect more specific information that you
provide, like travel behavior and lifestyle. Some of this more specific
information is collected on our Websites, and some is collected from sources
like business reply cards that are bound into various trade publications, and
marketing partner data forms that are distributed at the front desk at all
Preferred properties.

Information Collected Automatically from Your Device. When you use the Websites,
we or our service providers, will also collect information about your use of the
Websites and the device you use to access the Websites (e.g., your computer,
tablet, phone, etc.) such as your IP address and country location, browser
information (including browser type, capabilities, and language), operating
system, the date and time you accessed the Websites, and Websites usage
information, including the paths taken as you move from one webpage to another
webpage (i.e., your “click stream” activity). We collect this information using
cookies and other technologies.

 * Cookies. A cookie is a small piece of information sent by a website that is
   saved on your hard disk by your computer’s browser. It holds information a
   website may need to personalize your experience, including by determining
   whether you are logged in to your account. We use cookie technology as part
   of the Websites’ statistical reporting and for other purposes related to
   making the Websites available to you.
 * Web Beacon. A web beacon is an electronic image, also called a single-pixel
   or clear GIF, placed in the code of a webpage or in emails. The Websites use
   web beacons and similar technologies to track traffic patterns of users as
   they navigate from one page to another. This information may help us improve
   our users’ browsing experience. We also use web beacons through a third party
   website analytics provider, as well as standard web server log files, to help
   us count visitors and evaluate the technical capacity of the Websites. This
   information tells us how many people visit the Websites and helps us decide
   how to arrange pages in the most user-friendly way.

Information from Third Parties. We also receive data from outside sources, and
we combine this information with other information about you to facilitate more
relevant, targeted communications as well as develop products and services that
better suit our customers’ needs.

III. Our Legal Basis for Processing Your Information

If you are accessing our Websites in the European Economic Area (“EEA”), then
applicable law requires us to ensure that we only process your personal
information where we have a legal basis to do so. We will only process your
personal information where at least one of the following applies:

 * If it is in our legitimate interests or the legitimate interests of others
   (such as our Preferred properties) to use your personal information. For
   example, it is in our legitimate interests to use your personal information
   to improve our Websites, and to share your personal information with third
   parties who provide services to us relating to our Websites. If you would
   like further information about how we decide when a particular use is in our
   legitimate interests, you may contact us using the contact details set out
   below.
 * We need to use your personal information to perform our responsibilities
   under a contract we have with you (including, for example, processing your
   reservations, fulfilling your travel-related orders, and administering our I
   Prefer loyalty program).
 * Sometimes we may ask for your consent to use certain types of personal
   information (e.g., by asking you to tick an online box). In these
   circumstances, your consent will be our legal basis for processing your
   personal information. If you have provided consent, you may withdraw it at
   any time. You may do this by “opting out” where we give you the opportunity
   to do so, or by contacting us using the contact details below.

IV. How We Use Your Information

We (and our service providers) will use your personal information for the
following purposes:

 * To provide the features and functionality of the Websites to you.
 * To facilitate your hotel reservations and experience purchases.
 * To give you rewards through the I Prefer loyalty program, and to inform you
   about special promotions that run throughout the year.
 * To identify you as the sender of, and to process, your emails.
 * To respond to questions and comments.
 * To review your job applications and contact you about employment
   opportunities, if you have consented to this.
 * To improve, enhance, and tailor the Websites for you (for example by
   providing content or features that match your interests), and to improve and
   enhance the overall experience for all users of the Websites.
 * To send you emails or postal mail about special offers or promotions, if you
   have consented to this.
 * To introduce you to additional value-added services offered by our partners
   that we feel may be of interest to you, if you have consented to this.
 * To protect our website and our customers (for security purposes).

We may anonymize your information (for example by aggregating it with other
individuals’ personal information so that it no longer identifies you) and use
it for other purposes in anonymized form.

V. How We Share Your Information

We will share your personal information for the following purposes:

 * Our Affiliates: Other PHG businesses (our “Affiliates”) jointly use personal
   information for the purposes described in this Privacy Policy, where this is
   acceptable under applicable law.
 * Business transfers: If a third party acquires all or substantially all of our
   assets, your personal information, and any other information that we have
   collected in connection with the Websites, will be transferred to such third
   party as part of our business assets. Also, if any bankruptcy or
   reorganization proceeding is brought by or against us, all such information
   will be considered part of our assets and may be sold or transferred to third
   parties.
 * Legal purposes: We will share your personal information with third parties
   (including, potentially, government agencies) if required or requested to do
   so by law, or if we believe such action is necessary or advisable in order
   to: (1) conform to the requirements of the law or comply with legal process
   served upon us; (2) protect or defend our legal rights or property, the
   Websites, or our users; (3) investigate, prevent, or take action regarding
   illegal activities, suspected fraud, situations involving potential threats
   to the physical safety of any person, or violations of our Terms of Use;
   and/or (4) any other reason in our sole discretion.
 * Service providers: We use third parties to perform services on our behalf,
   such as payment processing, email marketing, analytics, promotions, and
   customer service. These service providers will access your personal
   information as necessary for them to perform their duties. For example, we
   will share bank details and payment card information with payment processors
   when you provide a payment card in connection with a purchase.

VI. Minors

The Websites are intended for use only by persons who are at least 18 years of
age. Accordingly, we do not and will not knowingly collect personal information
from anyone whom we know to be under 18 years of age. If you are under the age
of 18, you may not use the Websites unless your parent or guardian has provided
us with their consent for your use of these Websites.

VII. Do Not Track

We do not currently take actions to respond to Do Not Track signals because a
uniform technological standard has not yet been developed. We continue to review
new technologies and may adopt a standard once one is created.

VIII. Transfers and Storage of Information

If you reside in a country other than the United States of America, you should
be aware that the data that we collect from you will be transferred to, and
stored in the United States The laws of the United States may not protect the
privacy of your information at the same level as provided by the laws of your
country. In an effort to safeguard individual privacy, we will only transfer
personal information from the EEA to the United States if one of the following
applies: we have entered into an agreement using standard contract clauses
(approved by the European Commission or a data protection authority) with our
service provider or Affiliate regarding the transfer; the service provider that
transfers the data is certified under the EU-US Privacy Shield Framework; or you
give your express consent to the transfer.

If you have any questions about our transfer of personal information to the
United States, or would like further information, please contact us using the
details below.

IX. Your Rights Regarding Your Information

If you are in the EEA, you have certain additional rights in relation to your
personal information. If you would like further information in relation to these
or would like to exercise them, please contact us using the contact details
below at any time. You have the right to request that we:

 * provide access to any personal information we hold about you;
 * update any of your personal information which is out of date or incorrect;
 * delete any personal information which we are holding about you;
 * restrict the way that we process your personal information;
 * prevent the processing of your personal information for direct-marketing
   purposes;
 * provide your personal information to a third party provider of services;
 * provide you with a copy of any personal information which we hold about you;
   or
 * consider any valid objections which you have to our use of your personal
   information.

We will consider all such requests and provide our response within a reasonable
period (and in any event within any time period required by applicable law).
Please note, however, that certain personal information may be exempt from such
requests in certain circumstances. If an exception applies, we will tell you
this when responding to your request. We may request you provide us with
information necessary to confirm your identity before responding to any request
you make.

You may ask us to stop using your personal information for advertising or
marketing purposes at any time. If you wish to do this, please follow the
removal instructions in any communication you receive, or contact us using the
information below.

X. Your California Privacy Rights

If you reside in California, you have the right to ask us one time each year if
we have shared personal information with third parties for their direct
marketing purposes. To make a request, please send us an email, or write to us
at the address listed below. Indicate in your letter that you are a California
resident making a “Shine the Light” inquiry.

If you reside in California, you have the right to make the following requests
with respect to your personal information:

 * Access – You have the right to request that we disclose to you the categories
   of personal information collected about you, the categories of sources from
   which the personal information is collected, the categories of personal
   information sold or disclosed, the business or commercial purpose for
   collecting and selling the personal information, the categories of third
   parties with whom we share the personal information, and the specific pieces
   of personal information collected about you over the past 12 months.
 * Deletion – You can request that we delete your personal information that we
   maintain about you, subject to certain exceptions.
 * Right to be free from discrimination – You have the right not to be
   discriminated against for exercising these rights.
 * Opt-out – For purposes of this privacy policy, “sell” means the sale, rental,
   release, disclosure, dissemination, availability, transfer, or other oral,
   written, or electronic communication of your personal information to an
   outside party for monetary or other valuable consideration. Based on our
   understanding of California law, we do not sell your personal information, so
   we do not offer the opt-out right.

We will not discriminate against you because you exercised any of these rights.

A California resident can exercise these rights by clicking here, by emailing us
at privacy@preferredhotels.com or by calling us at 1-866-990-9491. We may deny
certain requests, or fulfill a request only in part, based on our legal rights
and obligations. For example, we may retain personal information as permitted by
law, such as for tax or other record keeping purposes, to maintain an active
account, and to process transactions and facilitate customer requests.

You may designate an authorized agent to make a request on your behalf. When
submitting the request, please ensure the authorized agent is identified as an
authorized agent.

XI. What Other Choices Do You Have?

Opt-Out of Cookies & Other Technologies. If you prefer, you can configure your
browser to reject all cookies, or to notify you when a cookie is set. Each
browser is different, so check the “Help” menu of your browser to learn how to
change your cookie and privacy preferences. For more information about HTTP
cookies and how to disable them, or restrict the categories of cookies you wish
to accept, you can consult the information at
www.allaboutcookies.org/manage-cookies/. However, if you reject cookies, your
use of the Websites may be impaired.

XII. Data Retention

We will generally store information associated with your account until it is no
longer necessary to provide services to you, until you ask us to delete it, or
until your account is deleted, whichever comes first; but there are some
exceptions to this general rule. We will retain information from deleted
accounts to comply with the law, prevent fraud, collect fees, resolve disputes,
troubleshoot problems, assist with investigations, enforce our agreements, and
take other actions permitted by law. For more information, contact us using the
details below.

XIII. Third Party Websites, Content, and Resources

Please be aware that when you are using the Websites, you could be directed via
links or other means to third-party websites, content, and resources that are
not affiliated with the Websites or PHG. These third-party websites, content,
and resources may send their own cookies to visitors, collect data, and/or
solicit and use your personal information in ways different than those set forth
in this Privacy Policy. The privacy policies of these third parties may be very
different from this Privacy Policy. We are not responsible for the privacy
practices of the third-party providers of these other websites, content, and
resources and cannot provide you with information regarding the security of any
personal information they collect.

XIV. Security

We will take reasonable steps to protect the security and integrity of all
personal information provided to these Websites. However, please note that we
cannot guarantee that any information transmitted through the Internet or stored
on our system or otherwise in our care will be absolutely safe from prohibited
intrusion by others. We will have no liability for disclosure of your
information due to errors or unauthorized acts of third parties during or after
the transmission or storage of your personal information.

XV. Privacy Policy Updates

From time to time, we may revise this Privacy Policy to reflect initiatives in
the hospitality industry, changes in the law or technology, or changes in our
privacy practices. If we make any material changes we will provide you with a
prominent notification prior to the change becoming effective. We encourage you
to periodically review this page for the latest information on our privacy
practices.

XVI. Contact Us

If you have any questions or comments regarding our privacy practices, you may
contact us using the following details:

Email: Privacy@PreferredHotels.com

Post: Preferred Hotel Group, Inc.

Consumer Privacy Policy
311 South Wacker Drive
Suite 1900
Chicago, Illinois  60606 USA

In addition, if you are in the EEA and you have any complaints about how we use
your Personal Information, you have the right to lodge a complaint with the data
protection authority in your country or seek a remedy through local courts if
you believe your rights have been breached. A list of data protection
authorities is available here.

Effective Date: January 1, 2020



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1 (866) 990-9491International Phone Lines
 * Cookies & Privacy Policy
 * Terms of Use
 * Modify a Reservation
 * Become a Member Hotel

1 (866) 990-9491International Phone Lines
Visit Us on Facebook Visit Us on Twitter Visit Us on TripAdvisor Visit Us on
InstagramDownload on the App StoreGet it on Google Play
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 * Become a Member Hotel


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Do not sell my personal information.
 * 1 (866) 900-9491
 * Download on the App StoreGet it on Google Play


TRAVELERS

 * Best Rate Guarantee
 * About Us
 * Philanthropy
 * Contact Us
 * Cookies & Privacy Policy
 * Careers


PARTNERS & PRESS

 * Preferred Meetings & Events
 * Press Center
 * Travel Partners
 * Travel Professionals
 * Become an Alliance Partner
 * PreferredNet


#THEPREFERREDLIFE

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Do not sell my personal information.


PRIVACY PREFERENCE CENTER

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
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These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

PERFORMANCE COOKIES

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

FUNCTIONAL COOKIES

Functional Cookies

These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

TARGETING COOKIES

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These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.


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