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Text Content

HOW PROVIDENCE USED AI-ENHANCED WORKFLOWS TO CAPTURE 6K CASES IN INCREMENTAL
SURGICAL VOLUME AND IMPROVE BLOCK UTILIZATION BY NEARLY 5%

Available On Demand 1 hour

  

Providence Health, like many healthcare systems, faced significant challenges in
optimizing operating room (OR) efficiency, often constrained by outdated block
management practices, limited real-time visibility into OR availability, and
artificially restricted capacity due to mismanaged block time. These
inefficiencies limited Providence’s ability to maximize OR utilization,
impacting patient access and delaying care.

Kevin Streeter, Executive Director of Operations at Providence, will share how
the organization implemented data-driven strategies and AI-powered technology to
transform its OR management practices. By improving key processes, Providence
reduced abandoned block time by 30%, increased block utilization by 5%, and
extended proactive block release times to an average of 28 days. These
enhancements enabled Providence to serve over 6,000 incremental patients in just
10 months, significantly reducing surgeons' backlog of cases — in some
instances, by as much as 50% — and ensuring patients received care earlier. This
initiative not only enhanced patient access but also contributed to financial
margin growth, providing additional resources to further invest in the
organization's mission and community health programs.

Learn how the Providence team established governance structures, navigated
system-wide change management, and collaborated with their technology provider
to deploy an AI-powered solution across 422 operating rooms in six states within
nine months.


LEARNING OBJECTIVES

During this session, you will:

 * Understand how Providence identified and addressed inefficiencies in OR block
   management to increase utilization and improve outcomes.
 * Learn how Providence leveraged a third-party platform to fill open OR time
   and boost surgical volumes.
 * Explore how releasing unused OR time earlier helped Providence schedule more
   surgeries and drive financial growth.
 * Learn about the specific AI and ML capabilities that allow for better
   decision making.
 * Gain insights into Providence’s OR management approach and how it can be
   applied to other health systems to improve efficiency and patient care.


The views and opinions expressed in this content or by commenters are those of
the author and do not necessarily reflect the official policy or position of
HIMSS or its affiliates.


SPONSORED BY



 

Speaker:
Kevin Streeter, MBA, MS, RN, FACHE
System Executive Director of Clinical Operations, Providence Health System

Kevin Streeter, MBA, MS, RN, FACHE is a seasoned healthcare executive with over
30 years of experience, recognized for driving transformative change in
healthcare delivery. As the System Executive Director of Clinical Operations at
Providence, which operates 51 hospitals and over 1,000 clinics across seven
states, he combines strategic leadership, clinical expertise, and business
acumen to enhance operational efficiency and improve patient outcomes across the
health system.

Kevin's healthcare journey began in the U.S. Navy, where he served as a Hospital
Corpsman and received specialized training in surgery, laying the foundation for
his path as a registered nurse and clinical expert in perioperative services.
Throughout his career, he has held numerous leadership roles, including nearly a
decade as a Chief Nursing Officer.

He holds both a Bachelor of Science in Management and an MBA from Pepperdine
University, and a Master of Science in Clinical Service Operations from Harvard
Medical School. Kevin also serves as a Teaching Fellow in Harvard Medical
School's graduate degree program in Clinical Service Operations, contributing to
the education and development of future healthcare leaders.

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