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<div class="question__text">True or False: When someone says “I’m sorry” too many times where it isn’t warranted, it can affect the way people perceive that person’s abilities and talents. </div>
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Skip to main content My Dashboard VIDEO: SORRY NOT SORRY VIDEO: SORRY NOT SORRY We often think of inclusion as making sure others are part of a group. But sometimes we need to remember how important it is to include ourselves, too. One of the quickest ways women exclude themselves is through frequent and frivolous apologies. Not sure this applies to you? Keep track of how often you apologize throughout a work day. Review your list and see how many of those instances actually required an apology versus how many times you felt obligated to give one. Nature and Nurture Studies and observations suggest that women’s needless apologies can set them up to appear to be less confident and competent, especially at work. It’s become the default almost, to appear more gentle and acquiescent in others’ estimation, because little girls are often shown how to move through the world in that way. But in reality, it doesn’t set women up for the best experiences they can have. Unintended Causes and Consequences While some research suggests women do this because we are taught to, according to Kathryn D. Cramer, author of Lead Positive: What Highly Effective Leaders See, Say, and Do , there’s also research that suggests we do this because it’s what we see, says Sally Helgesen, an executive coach and coauthor of the book How Women Rise. In Helgesen’s perspective, this becomes a kind of vicious cycle that feeds on itself. Sometimes, we just pick up habits from those around us. The plus side? These are habits we can break. Apologizing too much can also be a sign of lazy language, says Cramer. Rather than choose exactly the right word, we open a conversation, discussion, or our own input with "I’m sorry" because it’s quick, elastic, and habitual. Helgesen’s take is that what actually happens is you’re minimizing yourself, your contribution, and even your right to be present. And by unnecessarily turning the focus of the discussion on yourself, you can also hurt your career trajectory because you’re demonstrating that your first thought is of yourself rather than the task at hand. Learning When To Apologize There’s an important distinction to be made when an “I’m sorry” is needed versus a default opener or filler in conversation. Do apologize when you’ve erred, like interrupting. But stop saying you’re sorry when your intent is to minimize or reduce your presence like you’re not worthy of being there. Because you deserve to be included. Watch: This video, produced for Pantene’s #shinestrong campaign to support the Shine Strong Fund in partnership with the American Association of University Women, opens with examples of women saying “I’m sorry” in situations that will likely be relatable to most women. And then it turns the tables, reframing the interaction with a different phrase, one that affirms a woman’s presence and her strength. Pro Tip: In a recent podcast interview, Helgesen suggests positively re-framing the use of “I’m sorry.” She suggests saying, “Thank you for waiting for me,” instead of “I’m sorry I’m late,” the next time you’re running behind. SHOW WHAT YOU KNOW True or False: When someone says “I’m sorry” too many times where it isn’t warranted, it can affect the way people perceive that person’s abilities and talents. Please provide an answer True False Submit Answers Did you know? A study in Psychological Science showed that both men and women apologize at pretty much the same rate when they feel like they’ve done something wrong: about 80% of the time. The big difference is that women feel like they’ve done something wrong far more frequently than men do. FEATURE TOPIC VIDEO: THE REVOLUTION IS INCLUSION It seems like the Special Olympics have been around forever ... read more VIDEO: SORRY NOT SORRY We often think of inclusion as making sure others are part of a group. read more Current VIDEO: OPEN THE DOOR Diversity and inclusion might just sound like buzzwords and management-speak but ... read more 1 2 3 Copyright © 2021 Blue Ocean Brain, All rights reserved × ×