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RETAINTRUST

 * Services
   * Review Removal
   * Reputation Management (ORM)
   * Digital Marketing
 * Review Removal
   * Google
   * Glassdoor
   * Yelp
   * Trustpilot
   * Indeed
   * Capterra
   * Fake Reviews
   * Other Networks
 * Resources
   * Case Studies
   * Research
   * Learning Center
 * About
   * Contact
   * Get a Free Quote
   * Blog
   * Press

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 * Link


EMPOWER YOUR BUSINESS WITH STRATEGIC REPUTATION MANAGEMENT

Remove negative online reviews and content, build a strong online reputation,
and focus on growing your business.

Request a Free Quote


DON’T LET NEGATIVE CONTENT DAMAGE YOUR REPUTATION

RetainTrust specializes in expert reputation management, focusing on removing
negative, unjust, biased, discriminatory, or fake reviews, content, and
complaints online. We help businesses report and take down bad reviews and
content on platforms such as Google Maps and Search, Glassdoor, Indeed, Yelp,
Ripoff Report, WebMD, and others. Our process involves quick response times,
thorough evaluation of each review against platform-specific policies, and
direct appeals to the platforms to remove the offending content.


WHAT IS THE COST OF RETAINTRUST SERVICES?

You only pay when the negative content is successfully removed. If we can’t take
it down, you don’t pay! With our pay-per-performance model, you can rest assured
that you’re investing in a service that delivers real results.


YOUR ONLINE REPUTATION STARTS HERE

Our Services


REPUTATION MANAGEMENT

Enhance your brand with expert reputation management services. Secure 5-star
reviews across various online platforms.


CONTENT REMOVAL

Professional removal of damaging negative reviews, unwanted content, and
defamatory material that can harm your business.


DIGITAL MARKETING

Elevate your business with search engine optimization (SEO), Pay-Per-Click
(PPC), display, paid and organic social media management.


SEE WHAT OUR CUSTOMERS HAVE TO SAY

★ ★ ★ ★ ★

“I worked with Sergey, and he successfully removed 4 out of 5 negative Glassdoor
reviews, all submitted by the same disgruntled employee. The entire process took
less than 5 weeks.”

Recruitment Agency

★ ★ ★ ★ ★

“I reached out to RetainTrust regarding bad reviews across several branches of
my business on Google Maps. Their assistance led to the removal of some reviews,
resulting in improved average star ratings across multiple locations.”

Financial Institution

★ ★ ★ ★ ★

“Sergey assisted me in getting positive reviews from my customers and reporting
bad ones across different websites like Google, Glassdoor, and Indeed. He helps
to maintain 5-stars ratings everywhere people go online”

Logistics Company


FREQUENTLY ASKED QUESTIONS




DO YOU GUARANTEE THE REMOVAL OF UNWANTED CONTENT?

No one can guarantee 100% removal success. If someone does, they are most likely
a scam. We review and evaluate the content in question against each network’s
guidelines and submit an appeal for its removal. Our experience and deep
knowledge of each network help improve the success rate of successful removals.


IS IT REALLY FREE UNLESS THE REMOVAL IS SUCCESSFUL?

Correct, we only charge you for reviews that are removed by the networks after
our report. If we can’t take it down, you don’t pay, it’s that simple! Our team
carefully reviews the content in question and makes the appeal to the networks
for its removal. Sometimes this process takes several attempts, but you pay only
once after the successful removal.


IS IT UNETHICAL TO REPORT AND REMOVE NEGATIVE REVIEWS?

Most networks allow you to reply to or report negative content. There is nothing
wrong with appealing bad content that can potentially damage your business. You
can do it yourself or hire professionals like us to handle it for you. It’s
similar to hiring a lawyer when you have a dispute, regardless of who is right
or wrong.


IS THE CONTENT REMOVED PERMANENTLY?

When we successfully appeal a negative review or content, the network removes it
permanently. We also conduct due diligence by checking other sites that may
scrape and copy those reviews. However, sites like Google Maps or Glassdoor
notify the person who left the review that their content was removed due to
guideline violations. Therefore, there is always a risk that the same person
might come back and write a new, different review.


LATEST BLOG POSTS



 * 64% OF BUSINESSES DON’T REPLY TO ONLINE REVIEWS. ONLY 12% COMPANIES MANAGE
   AND RESPOND TO REVIEWS REGULARLY

 * HOW MANY COMPANIES RESPOND TO ONLINE REVIEWS. RESEARCH BY RETAINTRUST, DATA
   AND STATISTICS ON HOW COMPANIES MANAGE REVIEWS

 * REMOVE NEGATIVE TRUSTPILOT REVIEWS. HOW YOU CAN EFFECTIVELY DELETE BAD AND
   FAKE REVIEWS FROM TRUSTPILOT

 * EFFECTIVE ONLINE REVIEW MANAGEMENT STRATEGIES. TIPS AND BEST PRACTICES ON HOW
   TO MANAGE REVIEWS


DISCOVER HOW WE CAN IMPROVE YOUR ONLINE REPUTATION, GET IN TOUCH!

Contact Us


SERGEY RUSAK

Boston, MA | Founder

With 20 years of experience in digital marketing and reputation management,
Sergey has helped hundreds of businesses take control of their online presence.

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