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* 160 Madison Avenue, Memphis, TN 38103 U S A * info@bankofbirchwood.com Follow US * * * * * * Home * About * FAQ * Contact Powered by Translate Sign In A WAY TO MOVE FORWARD You have goals. We can help you achieve them. Let’s get started. BANK WITH US 18K Happy User 24/7 Customer Support ABOUT US WE CARE ABOUT YOUR MONEY AND SAFETY. * Our Mission * Our Vision * Our Goal To provide secure, convenient, and innovative digital banking solutions that empower our customers to manage their finances seamlessly and efficiently from anywhere in the world. To be the leading provider of cutting-edge e-banking services that set the standard for excellence in digital financial management, fostering financial inclusion and enhancing the overall banking experience for individuals and businesses alike. To continually enhance our e-banking platform with advanced technology and customer-centric features, achieving high levels of user satisfaction, maintaining top-tier security standards, and expanding our global reach to serve a diverse customer base effectively. Feel free to tailor these statements to better match the specific values and objectives of your e-banking system. SERVICES WE MAKE YOUR LIFE COMFORTABLE WITH OUR SERVICES. WITHDRAW FUNDS Ensure the withdrawal feature is easily accessible from the main dashboard or menu and allow users to complete the withdrawal with a single confirmation click after entering the amount. DEPOSIT FUNDS We offer various deposit methods (e.g., bank transfer, credit/debit card, mobile check deposit) with clear instructions for each and provides clear error messages and solutions if a deposit fails or is rejected. FAST TRANSFER Ensure that transfers are processed instantly or within a few minutes and we provide immediate confirmation via email, SMS, or in-app notification once the transfer is completed WHY CHOOSE US WE ARE GIVING YOU THE BEST SERVICES 1 FRAUD PROTECTION TIPS Fraud is on the rise, but you can keep scammers at bay and safeguard your financial life with these security tips. 2 BEGIN WITH A BANKER Have questions? We have answers – with a bunch of friendly bankers on standby to help with your personal banking needs. 33+ YEARS OF EXPERIENCE D i g i t a l B a n k i n g S o l u t i o n E s t . 1 9 9 0 OUR FEATURES EXPLORE OUR FEATURES TRANSFER MONEY You are able to transfer your funds within the Bank of Birchwood or other banks we support by adding your beneficiaries DEPOSIT SCHEMES We have two deposit schemes for you, one is Deposit Pension Scheme and another one is the Fixed Deposit Receipt. WITHDRAW AMOUNT We have several plans to withdraw your amount. Depending on the specific one you want. HOW IT WORKS IT'S EASY TO JOIN WITH US 1 OPEN AN ACCOUNT To be an account holder you have to open an account first. 2 VERIFICATION After registration you need to verify your Email and Mobile Number. 3 DEPOSIT Deposit some funds before applying on any FDR or DPS plans. 4 GET SERVICE Now you can get any of our services as our registered account-holder WHAT PEOPLE SAY ABOUT US IT'S EASY TO JOIN WITH US JESSICA T New Account Holder I recently opened a new account with Bank of Birchwood, and the process was seamless. The staff was friendly and professional, guiding me through every step with ease. Their personalized approach to banking is refreshing, and I feel confident that my financial needs are in good hands. RYAN S Entrepreneur The business banking services are useful, but there have been instances where account management errors took longer to resolve than expected. Improving accuracy and the speed of issue resolution would be great. ALEX M Small Business Owner While Bank of Birchwood’s customer service is generally good, I've experienced longer wait times on the phone than I would like. Improving response times would make the banking experience much smoother. JESSICA T New Account Holder I recently opened a new account with Bank of Birchwood, and the process was seamless. The staff was friendly and professional, guiding me through every step with ease. Their personalized approach to banking is refreshing, and I feel confident that my financial needs are in good hands. RYAN S Entrepreneur The business banking services are useful, but there have been instances where account management errors took longer to resolve than expected. Improving accuracy and the speed of issue resolution would be great. ALEX M Small Business Owner While Bank of Birchwood’s customer service is generally good, I've experienced longer wait times on the phone than I would like. Improving response times would make the banking experience much smoother. JESSICA T New Account Holder I recently opened a new account with Bank of Birchwood, and the process was seamless. The staff was friendly and professional, guiding me through every step with ease. Their personalized approach to banking is refreshing, and I feel confident that my financial needs are in good hands. RYAN S Entrepreneur The business banking services are useful, but there have been instances where account management errors took longer to resolve than expected. Improving accuracy and the speed of issue resolution would be great. * 1 * 2 * 3 FREQUENTLY ASKED QUESTIONS ANY QUESTIONS? FIND HERE. Don’t find your answer here? just send us a message for any query. Contact with Us WHAT ARE THE GENERAL BANKING HOURS? Lobby Mon-Thu 9:00am-4:00pm Friday 9:00am-5:00pm Saturday Closed Sunday Closed WHAT IS YOUR CUSTOMER SERVICE NUMBER? The phone number for customer service is +14232082639. IN WHAT ORDER DO TRANSACTIONS POST DURING NIGHTLY PROCESSING? Except for the processing of real-time transactions, including, but not limited to: wires, ACH, debit card, ATM withdrawal, internal funds transfers, bill pay, and assuming all deposit and withdrawal transactions below are made and received by us within the same business day, transactions currently post to your account in the following order: 1. Credits in descending dollar amount 2. Bank initiated debits in descending dollar amount 3. Non-returnable debits in time stamp order (e.g., wires, ACH pre-fund transactions, debit card, ATM withdrawal, internal funds transfers, bill pay) 4. Non-returnable debits not time stamped (e.g., “on us” cashed checks in check number order) 5. Returnable debits, ACH debit (non pre-fund transactions) by PAR number then checks in check number order 6. Post-system generated transactions: service charges and fees Note: please be aware that it may take up to 3 days for some signature debit card transactions to be presented to Bank of Birchwood from the retailer. HOW ARE SATURDAY BANKING TRANSACTIONS PROCESSED? Transactions made on Saturdays are credited or debited on the following business day's nightly processing with the exception of cash transactions, which are memo-posted. HOW DO I NOTIFY BANK OF BIRCHWOOD OF AN ERROR OR REQUEST INFORMATION ABOUT MY ACCOUNT? To notify us of an error or request information about your account, please use the following address. Please include your name, your account number or other information that will help us identify your account, the error that you believe occurred, or the information requested. Bank of Birchwood Bank EMAIL: info@bankofbirchwood.com 160 Madison Avenue, Memphis, TN 38103 U S A HOW CAN I TRANSFER FUNDS BETWEEN BANK OF BIRCHWOOD ACCOUNTS? To transfer funds using a PC, use Bank of Birchwood's Banking, which allows same-day posting for transfers requested by 9:00 p.m. CST. Click here to enroll in Digital Banking. To transfer funds from a touch-tone phone, use the Funds Transfer Service, which allows same-day posting for transfers requested by 9:00 p.m. CST. You can also transfer funds between accounts at any Bank of Birchwood branch. SUBSCRIBE OUR NEWSLETTER AND STAY CONNECTED Subscribe ABOUT US Bank of Birchwood is a complete e-Banking system. We have account-holders from almost all over the world. This is getting popular day by day. * * * * PAGES * Register * Our Branches * Contact USEFUL LINK * Company Policy * Privacy Policy * Terms of Service CONTACT WITH US * 160 Madison Avenue, Memphis, TN 38103 U S A * info@bankofbirchwood.com * +14232082639 © Copyright © 2024 Bank of Birchwood All Right Reserved. YOU ARE NOT LOGGED IN! Close YOU ARE NOT LOGGED IN! Close YOU ARE NOT LOGGED IN! 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