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Submitted URL: https://click.notifications.auspost.com.au/?qs=ffb69ebb7ee614464313b7ccc2dbf9a8e6a97391cada88d37edcd66c3e7bbe5641c86595effe05cc650f95321496...
Effective URL: https://auspost.com.au/about-us/about-our-site/online-security-scams-fraud
Submission: On May 25 via api from SG — Scanned from DE
Effective URL: https://auspost.com.au/about-us/about-our-site/online-security-scams-fraud
Submission: On May 25 via api from SG — Scanned from DE
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</form>Text Content
We are still delivering but COVID-19 disruptions may cause delays. Learn more
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* REDIRECT PARCELS IN TRANSIT
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Conditions
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Rewards
* POST OFFICE BOX REWARDS TERMS AND CONDITIONS
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* POST OFFICE BOX REWARDS PRIVACY NOTICE
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* SEND WITHIN AUSTRALIA
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* DELIVERY SPEEDS & COVERAGE
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* STANDARD PARCEL DELIVERY (PARCEL POST)
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* NEXT DAY PARCEL DELIVERY (EXPRESS POST)
* Express Post guarantee
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delivery (Express Post)
* EXPRESS POST GUARANTEE
* Express Post Platinum
* Left arrow to indicate to go back Back to Next day parcel
delivery (Express Post)
* EXPRESS POST PLATINUM
* Express Post Saturday delivery
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delivery (Express Post)
* EXPRESS POST SATURDAY DELIVERY
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* OPTIONAL EXTRAS (DOMESTIC)
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* PRIORITY LETTERS
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* EXPRESS POST LETTERS
* Registered Post letters
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* REGISTERED POST LETTERS
* Domestic letter with tracking
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* DOMESTIC LETTER WITH TRACKING
* Send a parcel with a 24/7 Parcel Locker
* Left arrow to indicate to go back Back to Send within Australia
* SEND A PARCEL WITH A 24/7 PARCEL LOCKER
* Send overseas Arrow to indicate more links
* Left arrow to indicate to go back Back to Sending
* SEND OVERSEAS
* International Economy
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* INTERNATIONAL ECONOMY
* International Standard
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* INTERNATIONAL STANDARD
* International Express
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* INTERNATIONAL EXPRESS
* International Courier
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* INTERNATIONAL COURIER
* Registered Post International
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* REGISTERED POST INTERNATIONAL
* Features & extras
* Left arrow to indicate to go back Back to Send overseas
* FEATURES & EXTRAS
* International zones
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* INTERNATIONAL ZONES
* Customs forms & regulations Arrow to indicate more links
* Left arrow to indicate to go back Back to Send overseas
* CUSTOMS FORMS & REGULATIONS
* Electronic Advance Data (EAD)
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regulations
* ELECTRONIC ADVANCE DATA (EAD)
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* Packaging hints & tips
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* PACKAGING HINTS & TIPS
* Prepaid satchels & envelopes
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* PREPAID SATCHELS & ENVELOPES
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* FLAT RATE SATCHELS
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* Terms and Conditions
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* TERMS AND CONDITIONS
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* CHECK SENDING GUIDELINES
* Size & weight guidelines
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* SIZE & WEIGHT GUIDELINES
* International post guide
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* INTERNATIONAL POST GUIDE
* Dangerous & prohibited items
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* DANGEROUS & PROHIBITED ITEMS
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* SENDING VALUABLE ITEMS
* Mail for the blind
* Left arrow to indicate to go back Back to Check sending guidelines
* MAIL FOR THE BLIND
* Mail for defence personnel
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* MAIL FOR DEFENCE PERSONNEL
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* ADDRESSING GUIDELINES
* Envelope zones
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* ENVELOPE ZONES
* Stamps Arrow to indicate more links
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* STAMPS
* Stamp prices
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* STAMP PRICES
* Concession stamps Arrow to indicate more links
* Left arrow to indicate to go back Back to Stamps
* CONCESSION STAMPS
* Conditions of use
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* CONDITIONS OF USE
* Stamp issues & collectables
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* STAMP ISSUES & COLLECTABLES
* MyStamps
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* MYSTAMPS
* Personalised Stamps
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* PERSONALISED STAMPS
* Return a parcel
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* RETURN A PARCEL
* Buy online
* Postage stamps
* Satchels
* Packaging
* Shop all Sending
* Money & insurance
* Transfer money Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* TRANSFER MONEY
* Domestic money transfer (Money Orders)
* Left arrow to indicate to go back Back to Transfer money
* DOMESTIC MONEY TRANSFER (MONEY ORDERS)
* International money transfer with Western Union®
* Left arrow to indicate to go back Back to Transfer money
* INTERNATIONAL MONEY TRANSFER WITH WESTERN UNION®
* Get insurance Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* GET INSURANCE
* Home and Contents Insurance
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* HOME AND CONTENTS INSURANCE
* Car Insurance
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* CAR INSURANCE
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* PET INSURANCE
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* BANKING & PAYMENTS
* Bank@Post
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* BANK@POST
* Pay a bill (Post Billpay)
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* PAY A BILL (POST BILLPAY)
* Change your cash
* Left arrow to indicate to go back Back to Banking & payments
* CHANGE YOUR CASH
* Organise travel money Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* ORGANISE TRAVEL MONEY
* Australia Post Travel Platinum Mastercard® - Prepaid travel money card
* Left arrow to indicate to go back Back to Organise travel money
* AUSTRALIA POST TRAVEL PLATINUM MASTERCARD® - PREPAID TRAVEL MONEY
CARD
* Cash Passport™ Platinum Mastercard®
* Left arrow to indicate to go back Back to Organise travel money
* CASH PASSPORT™ PLATINUM MASTERCARD®
* Order foreign cash
* Left arrow to indicate to go back Back to Organise travel money
* ORDER FOREIGN CASH
* Check currency rates
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* CHECK CURRENCY RATES
* Prepaid cards Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* PREPAID CARDS
* Australia Post Everyday Mastercard®
* Left arrow to indicate to go back Back to Prepaid cards
* AUSTRALIA POST EVERYDAY MASTERCARD®
* Australia Post Travel Platinum Mastercard®
* Left arrow to indicate to go back Back to Prepaid cards
* AUSTRALIA POST TRAVEL PLATINUM MASTERCARD®
* Australia Post Gift Card by Mastercard®
* Left arrow to indicate to go back Back to Prepaid cards
* AUSTRALIA POST GIFT CARD BY MASTERCARD®
* Cash Passport™ Platinum Mastercard®
* Left arrow to indicate to go back Back to Prepaid cards
* CASH PASSPORT™ PLATINUM MASTERCARD®
* Buy gift cards Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* BUY GIFT CARDS
* Australia Post Gift Card by Mastercard®
* Left arrow to indicate to go back Back to Buy gift cards
* AUSTRALIA POST GIFT CARD BY MASTERCARD®
* Gift cards from stores
* Left arrow to indicate to go back Back to Buy gift cards
* GIFT CARDS FROM STORES
* Self-Managed Super Funds (SMSF)
* Left arrow to indicate to go back Back to Money & insurance
* SELF-MANAGED SUPER FUNDS (SMSF)
* Buy online
* Gift cards
* Square Card Reader
* Express Post
* Australia Post Mobile
* ID & document services
* Arrange passports & ID photos Arrow to indicate more links
* Left arrow to indicate to go back Back to ID & document services
* ARRANGE PASSPORTS & ID PHOTOS
* Apply for a new Australian passport Arrow to indicate more links
* Left arrow to indicate to go back Back to Arrange passports & ID
photos
* APPLY FOR A NEW AUSTRALIAN PASSPORT
* Australian passport application tips
* Left arrow to indicate to go back Back to Apply for a new
Australian passport
* AUSTRALIAN PASSPORT APPLICATION TIPS
* Renew your Australian passport
* Left arrow to indicate to go back Back to Arrange passports & ID
photos
* RENEW YOUR AUSTRALIAN PASSPORT
* Passport & ID photos
* Left arrow to indicate to go back Back to Arrange passports & ID
photos
* PASSPORT & ID PHOTOS
* Apply for a tax file number
* Left arrow to indicate to go back Back to ID & document services
* APPLY FOR A TAX FILE NUMBER
* Licence renewals & applications Arrow to indicate more links
* Left arrow to indicate to go back Back to ID & document services
* LICENCE RENEWALS & APPLICATIONS
* SA driver's licence renewals
* Left arrow to indicate to go back Back to Licence renewals &
applications
* SA DRIVER'S LICENCE RENEWALS
* WA driver & vehicle licences
* Left arrow to indicate to go back Back to Licence renewals &
applications
* WA DRIVER & VEHICLE LICENCES
* NT driver & vehicle services
* Left arrow to indicate to go back Back to Licence renewals &
applications
* NT DRIVER & VEHICLE SERVICES
* Firearms licences Arrow to indicate more links
* Left arrow to indicate to go back Back to Licence renewals &
applications
* FIREARMS LICENCES
* SA firearms licences
* Left arrow to indicate to go back Back to Firearms licences
* SA FIREARMS LICENCES
* Get a police check
* Left arrow to indicate to go back Back to ID & document services
* GET A POLICE CHECK
* Get an international police check
* Left arrow to indicate to go back Back to ID & document services
* GET AN INTERNATIONAL POLICE CHECK
* ID checks for property transfers Arrow to indicate more links
* Left arrow to indicate to go back Back to ID & document services
* ID CHECKS FOR PROPERTY TRANSFERS
* Identity checks for buyers & sellers
* Left arrow to indicate to go back Back to ID checks for property
transfers
* IDENTITY CHECKS FOR BUYERS & SELLERS
* Identity checks for non-represented parties in Victoria
* Left arrow to indicate to go back Back to ID checks for property
transfers
* IDENTITY CHECKS FOR NON-REPRESENTED PARTIES IN VICTORIA
* Identity checks for self-represented parties in WA
* Left arrow to indicate to go back Back to ID checks for property
transfers
* IDENTITY CHECKS FOR SELF-REPRESENTED PARTIES IN WA
* Get your Digital iD™
* Left arrow to indicate to go back Back to ID & document services
* GET YOUR DIGITAL ID™
* Get documents certified & witnessed
* Left arrow to indicate to go back Back to ID & document services
* GET DOCUMENTS CERTIFIED & WITNESSED
* Apply for a Keypass ID
* Left arrow to indicate to go back Back to ID & document services
* APPLY FOR A KEYPASS ID
* Apply for a MyPost Concession card
* Left arrow to indicate to go back Back to ID & document services
* APPLY FOR A MYPOST CONCESSION CARD
* Buy online
* Express Post
* Home & office
* Shop all products
* Australia Post Mobile
* Shop
* Sending
* Left arrow to indicate to go back Back to Shop
* SENDING
* Aussie Coin Hunt
* Left arrow to indicate to go back Back to Shop
* AUSSIE COIN HUNT
* Collectables
* Left arrow to indicate to go back Back to Shop
* COLLECTABLES
* Home & office
* Left arrow to indicate to go back Back to Shop
* HOME & OFFICE
* Gifts
* Left arrow to indicate to go back Back to Shop
* GIFTS
* Electronics
* Left arrow to indicate to go back Back to Shop
* ELECTRONICS
* Mobile phones
* Left arrow to indicate to go back Back to Shop
* MOBILE PHONES
* Catalogue
* Left arrow to indicate to go back Back to Shop
* CATALOGUE
* Australia Post Mobile
* Left arrow to indicate to go back Back to Shop
* AUSTRALIA POST MOBILE
* Clearance
* Left arrow to indicate to go back Back to Shop
* CLEARANCE
* Personal Arrow to indicate more links Arrow to indicate less links
* Home
* Receiving Arrow to indicate more links
* Left arrow to indicate to go back Back to Personal, Business,
Enterprise & Government solutions
* RECEIVING
* Download our mobile app
* Left arrow to indicate to go back Back to Receiving
* DOWNLOAD OUR MOBILE APP
* Track your item
* Left arrow to indicate to go back Back to Receiving
* TRACK YOUR ITEM
* Collection points Arrow to indicate more links
* Left arrow to indicate to go back Back to Receiving
* COLLECTION POINTS
* Use a 24/7 Parcel Locker
* Left arrow to indicate to go back Back to Collection points
* USE A 24/7 PARCEL LOCKER
* Collect your parcel from a Post Office
* Left arrow to indicate to go back Back to Collection points
* COLLECT YOUR PARCEL FROM A POST OFFICE
* Manage deliveries in transit Arrow to indicate more links
* Left arrow to indicate to go back Back to Receiving
* MANAGE DELIVERIES IN TRANSIT
* MyPost
* Left arrow to indicate to go back Back to Manage deliveries in
transit
* MYPOST
* Have your parcel left in a safe place
* Left arrow to indicate to go back Back to Manage deliveries in
transit
* HAVE YOUR PARCEL LEFT IN A SAFE PLACE
* Redirect parcels in transit
* Left arrow to indicate to go back Back to Manage deliveries in
transit
* REDIRECT PARCELS IN TRANSIT
* Collecting missed deliveries
* Left arrow to indicate to go back Back to Receiving
* COLLECTING MISSED DELIVERIES
* Delayed, lost or damaged items Arrow to indicate more links
* Left arrow to indicate to go back Back to Receiving
* DELAYED, LOST OR DAMAGED ITEMS
* Find a missing item
* Left arrow to indicate to go back Back to Delayed, lost or
damaged items
* FIND A MISSING ITEM
* Compensation for lost or damaged items
* Left arrow to indicate to go back Back to Delayed, lost or
damaged items
* COMPENSATION FOR LOST OR DAMAGED ITEMS
* Returns policy
* Left arrow to indicate to go back Back to Delayed, lost or
damaged items
* RETURNS POLICY
* Manage your mail Arrow to indicate more links
* Left arrow to indicate to go back Back to Receiving
* MANAGE YOUR MAIL
* Redirect & hold mail Arrow to indicate more links
* Left arrow to indicate to go back Back to Manage your mail
* REDIRECT & HOLD MAIL
* Redirect mail Arrow to indicate more links
* Left arrow to indicate to go back Back to Redirect & hold mail
* REDIRECT MAIL
* Free 12-month mail redirection for special circumstances
* Left arrow to indicate to go back Back to Redirect mail
* FREE 12-MONTH MAIL REDIRECTION FOR SPECIAL CIRCUMSTANCES
* Hold mail
* Left arrow to indicate to go back Back to Redirect & hold mail
* HOLD MAIL
* Extend your service
* Left arrow to indicate to go back Back to Redirect & hold mail
* EXTEND YOUR SERVICE
* Proving your identity
* Left arrow to indicate to go back Back to Redirect & hold mail
* PROVING YOUR IDENTITY
* Change or cancel your mail redirection or hold
* Left arrow to indicate to go back Back to Redirect & hold mail
* CHANGE OR CANCEL YOUR MAIL REDIRECTION OR HOLD
* Mail Redirection and Mail Hold Terms & Conditions
* Left arrow to indicate to go back Back to Redirect & hold mail
* MAIL REDIRECTION AND MAIL HOLD TERMS & CONDITIONS
* Privacy notice
* Left arrow to indicate to go back Back to Redirect & hold mail
* PRIVACY NOTICE
* PO Boxes & Private Bags Arrow to indicate more links
* Left arrow to indicate to go back Back to Manage your mail
* PO BOXES & PRIVATE BAGS
* Use a PO Box for parcel deliveries
* Left arrow to indicate to go back Back to PO Boxes & Private
Bags
* USE A PO BOX FOR PARCEL DELIVERIES
* Mail2Day notifications
* Left arrow to indicate to go back Back to PO Boxes & Private
Bags
* MAIL2DAY NOTIFICATIONS
* Free PO Boxes for Sydney's homeless
* Left arrow to indicate to go back Back to PO Boxes & Private
Bags
* FREE PO BOXES FOR SYDNEY'S HOMELESS
* Post Office Boxes, Locked Bags, PO Box Plus and Common Boxes
Terms & Conditions
* Left arrow to indicate to go back Back to PO Boxes & Private
Bags
* POST OFFICE BOXES, LOCKED BAGS, PO BOX PLUS AND COMMON BOXES
TERMS & CONDITIONS
* Post Office Box Rewards Arrow to indicate more links
* Left arrow to indicate to go back Back to PO Boxes & Private
Bags
* POST OFFICE BOX REWARDS
* Post Office Box Rewards Terms and Conditions
* Left arrow to indicate to go back Back to Post Office Box
Rewards
* POST OFFICE BOX REWARDS TERMS AND CONDITIONS
* Post Office Box Rewards Privacy Notice
* Left arrow to indicate to go back Back to Post Office Box
Rewards
* POST OFFICE BOX REWARDS PRIVACY NOTICE
* Manage junk mail
* Left arrow to indicate to go back Back to Manage your mail
* MANAGE JUNK MAIL
* Mail and parcel delivery – street and roadside
* Left arrow to indicate to go back Back to Receiving
* MAIL AND PARCEL DELIVERY – STREET AND ROADSIDE
* Buy online
* Express Post
* Sending
* Home & office
* Shop all products
* Sending Arrow to indicate more links
* Left arrow to indicate to go back Back to Personal, Business,
Enterprise & Government solutions
* SENDING
* Print postage labels
* Left arrow to indicate to go back Back to Sending
* PRINT POSTAGE LABELS
* Calculate postage
* Left arrow to indicate to go back Back to Sending
* CALCULATE POSTAGE
* Delivery times & service updates
* Left arrow to indicate to go back Back to Sending
* DELIVERY TIMES & SERVICE UPDATES
* Send within Australia Arrow to indicate more links
* Left arrow to indicate to go back Back to Sending
* SEND WITHIN AUSTRALIA
* Delivery speeds & coverage
* Left arrow to indicate to go back Back to Send within Australia
* DELIVERY SPEEDS & COVERAGE
* Standard parcel delivery (Parcel Post)
* Left arrow to indicate to go back Back to Send within Australia
* STANDARD PARCEL DELIVERY (PARCEL POST)
* Next day parcel delivery (Express Post) Arrow to indicate more links
* Left arrow to indicate to go back Back to Send within Australia
* NEXT DAY PARCEL DELIVERY (EXPRESS POST)
* Express Post guarantee
* Left arrow to indicate to go back Back to Next day parcel
delivery (Express Post)
* EXPRESS POST GUARANTEE
* Express Post Platinum
* Left arrow to indicate to go back Back to Next day parcel
delivery (Express Post)
* EXPRESS POST PLATINUM
* Express Post Saturday delivery
* Left arrow to indicate to go back Back to Next day parcel
delivery (Express Post)
* EXPRESS POST SATURDAY DELIVERY
* Optional extras (domestic)
* Left arrow to indicate to go back Back to Send within Australia
* OPTIONAL EXTRAS (DOMESTIC)
* Compare letter services Arrow to indicate more links
* Left arrow to indicate to go back Back to Send within Australia
* COMPARE LETTER SERVICES
* Regular letters
* Left arrow to indicate to go back Back to Compare letter
services
* REGULAR LETTERS
* Priority letters
* Left arrow to indicate to go back Back to Compare letter
services
* PRIORITY LETTERS
* Express Post letters
* Left arrow to indicate to go back Back to Compare letter
services
* EXPRESS POST LETTERS
* Registered Post letters
* Left arrow to indicate to go back Back to Compare letter
services
* REGISTERED POST LETTERS
* Domestic letter with tracking
* Left arrow to indicate to go back Back to Compare letter
services
* DOMESTIC LETTER WITH TRACKING
* Send a parcel with a 24/7 Parcel Locker
* Left arrow to indicate to go back Back to Send within Australia
* SEND A PARCEL WITH A 24/7 PARCEL LOCKER
* Send overseas Arrow to indicate more links
* Left arrow to indicate to go back Back to Sending
* SEND OVERSEAS
* International Economy
* Left arrow to indicate to go back Back to Send overseas
* INTERNATIONAL ECONOMY
* International Standard
* Left arrow to indicate to go back Back to Send overseas
* INTERNATIONAL STANDARD
* International Express
* Left arrow to indicate to go back Back to Send overseas
* INTERNATIONAL EXPRESS
* International Courier
* Left arrow to indicate to go back Back to Send overseas
* INTERNATIONAL COURIER
* Registered Post International
* Left arrow to indicate to go back Back to Send overseas
* REGISTERED POST INTERNATIONAL
* Features & extras
* Left arrow to indicate to go back Back to Send overseas
* FEATURES & EXTRAS
* International zones
* Left arrow to indicate to go back Back to Send overseas
* INTERNATIONAL ZONES
* Customs forms & regulations Arrow to indicate more links
* Left arrow to indicate to go back Back to Send overseas
* CUSTOMS FORMS & REGULATIONS
* Electronic Advance Data (EAD)
* Left arrow to indicate to go back Back to Customs forms &
regulations
* ELECTRONIC ADVANCE DATA (EAD)
* Satchels & packaging Arrow to indicate more links
* Left arrow to indicate to go back Back to Sending
* SATCHELS & PACKAGING
* View all packaging options
* Left arrow to indicate to go back Back to Satchels & packaging
* VIEW ALL PACKAGING OPTIONS
* Packaging hints & tips
* Left arrow to indicate to go back Back to Satchels & packaging
* PACKAGING HINTS & TIPS
* Prepaid satchels & envelopes
* Left arrow to indicate to go back Back to Satchels & packaging
* PREPAID SATCHELS & ENVELOPES
* Flat rate satchels
* Left arrow to indicate to go back Back to Satchels & packaging
* FLAT RATE SATCHELS
* eBay satchels and boxes Arrow to indicate more links
* Left arrow to indicate to go back Back to Satchels & packaging
* EBAY SATCHELS AND BOXES
* Terms and Conditions
* Left arrow to indicate to go back Back to eBay satchels and
boxes
* TERMS AND CONDITIONS
* Check sending guidelines Arrow to indicate more links
* Left arrow to indicate to go back Back to Sending
* CHECK SENDING GUIDELINES
* Size & weight guidelines
* Left arrow to indicate to go back Back to Check sending
guidelines
* SIZE & WEIGHT GUIDELINES
* International post guide
* Left arrow to indicate to go back Back to Check sending
guidelines
* INTERNATIONAL POST GUIDE
* Dangerous & prohibited items
* Left arrow to indicate to go back Back to Check sending
guidelines
* DANGEROUS & PROHIBITED ITEMS
* Sending valuable items
* Left arrow to indicate to go back Back to Check sending
guidelines
* SENDING VALUABLE ITEMS
* Mail for the blind
* Left arrow to indicate to go back Back to Check sending
guidelines
* MAIL FOR THE BLIND
* Mail for defence personnel
* Left arrow to indicate to go back Back to Check sending
guidelines
* MAIL FOR DEFENCE PERSONNEL
* Addressing guidelines Arrow to indicate more links
* Left arrow to indicate to go back Back to Check sending
guidelines
* ADDRESSING GUIDELINES
* Envelope zones
* Left arrow to indicate to go back Back to Addressing
guidelines
* ENVELOPE ZONES
* Stamps Arrow to indicate more links
* Left arrow to indicate to go back Back to Sending
* STAMPS
* Stamp prices
* Left arrow to indicate to go back Back to Stamps
* STAMP PRICES
* Concession stamps Arrow to indicate more links
* Left arrow to indicate to go back Back to Stamps
* CONCESSION STAMPS
* Conditions of use
* Left arrow to indicate to go back Back to Concession stamps
* CONDITIONS OF USE
* Stamp issues & collectables
* Left arrow to indicate to go back Back to Stamps
* STAMP ISSUES & COLLECTABLES
* MyStamps
* Left arrow to indicate to go back Back to Stamps
* MYSTAMPS
* Personalised Stamps
* Left arrow to indicate to go back Back to Stamps
* PERSONALISED STAMPS
* Return a parcel
* Left arrow to indicate to go back Back to Sending
* RETURN A PARCEL
* Buy online
* Postage stamps
* Satchels
* Packaging
* Shop all Sending
* Money & insurance Arrow to indicate more links
* Left arrow to indicate to go back Back to Personal, Business,
Enterprise & Government solutions
* MONEY & INSURANCE
* Transfer money Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* TRANSFER MONEY
* Domestic money transfer (Money Orders)
* Left arrow to indicate to go back Back to Transfer money
* DOMESTIC MONEY TRANSFER (MONEY ORDERS)
* International money transfer with Western Union®
* Left arrow to indicate to go back Back to Transfer money
* INTERNATIONAL MONEY TRANSFER WITH WESTERN UNION®
* Get insurance Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* GET INSURANCE
* Home and Contents Insurance
* Left arrow to indicate to go back Back to Get insurance
* HOME AND CONTENTS INSURANCE
* Car Insurance
* Left arrow to indicate to go back Back to Get insurance
* CAR INSURANCE
* Travel Insurance
* Left arrow to indicate to go back Back to Get insurance
* TRAVEL INSURANCE
* Pet Insurance
* Left arrow to indicate to go back Back to Get insurance
* PET INSURANCE
* Banking & payments Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* BANKING & PAYMENTS
* Bank@Post
* Left arrow to indicate to go back Back to Banking & payments
* BANK@POST
* Pay a bill (Post Billpay)
* Left arrow to indicate to go back Back to Banking & payments
* PAY A BILL (POST BILLPAY)
* Change your cash
* Left arrow to indicate to go back Back to Banking & payments
* CHANGE YOUR CASH
* Organise travel money Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* ORGANISE TRAVEL MONEY
* Australia Post Travel Platinum Mastercard® - Prepaid travel money
card
* Left arrow to indicate to go back Back to Organise travel money
* AUSTRALIA POST TRAVEL PLATINUM MASTERCARD® - PREPAID TRAVEL MONEY
CARD
* Cash Passport™ Platinum Mastercard®
* Left arrow to indicate to go back Back to Organise travel money
* CASH PASSPORT™ PLATINUM MASTERCARD®
* Order foreign cash
* Left arrow to indicate to go back Back to Organise travel money
* ORDER FOREIGN CASH
* Check currency rates
* Left arrow to indicate to go back Back to Organise travel money
* CHECK CURRENCY RATES
* Prepaid cards Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* PREPAID CARDS
* Australia Post Everyday Mastercard®
* Left arrow to indicate to go back Back to Prepaid cards
* AUSTRALIA POST EVERYDAY MASTERCARD®
* Australia Post Travel Platinum Mastercard®
* Left arrow to indicate to go back Back to Prepaid cards
* AUSTRALIA POST TRAVEL PLATINUM MASTERCARD®
* Australia Post Gift Card by Mastercard®
* Left arrow to indicate to go back Back to Prepaid cards
* AUSTRALIA POST GIFT CARD BY MASTERCARD®
* Cash Passport™ Platinum Mastercard®
* Left arrow to indicate to go back Back to Prepaid cards
* CASH PASSPORT™ PLATINUM MASTERCARD®
* Buy gift cards Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* BUY GIFT CARDS
* Australia Post Gift Card by Mastercard®
* Left arrow to indicate to go back Back to Buy gift cards
* AUSTRALIA POST GIFT CARD BY MASTERCARD®
* Gift cards from stores
* Left arrow to indicate to go back Back to Buy gift cards
* GIFT CARDS FROM STORES
* Self-Managed Super Funds (SMSF)
* Left arrow to indicate to go back Back to Money & insurance
* SELF-MANAGED SUPER FUNDS (SMSF)
* Buy online
* Gift cards
* Square Card Reader
* Express Post
* Australia Post Mobile
* ID & document services Arrow to indicate more links
* Left arrow to indicate to go back Back to Personal, Business,
Enterprise & Government solutions
* ID & DOCUMENT SERVICES
* Arrange passports & ID photos Arrow to indicate more links
* Left arrow to indicate to go back Back to ID & document services
* ARRANGE PASSPORTS & ID PHOTOS
* Apply for a new Australian passport Arrow to indicate more links
* Left arrow to indicate to go back Back to Arrange passports & ID
photos
* APPLY FOR A NEW AUSTRALIAN PASSPORT
* Australian passport application tips
* Left arrow to indicate to go back Back to Apply for a new
Australian passport
* AUSTRALIAN PASSPORT APPLICATION TIPS
* Renew your Australian passport
* Left arrow to indicate to go back Back to Arrange passports & ID
photos
* RENEW YOUR AUSTRALIAN PASSPORT
* Passport & ID photos
* Left arrow to indicate to go back Back to Arrange passports & ID
photos
* PASSPORT & ID PHOTOS
* Apply for a tax file number
* Left arrow to indicate to go back Back to ID & document services
* APPLY FOR A TAX FILE NUMBER
* Licence renewals & applications Arrow to indicate more links
* Left arrow to indicate to go back Back to ID & document services
* LICENCE RENEWALS & APPLICATIONS
* SA driver's licence renewals
* Left arrow to indicate to go back Back to Licence renewals &
applications
* SA DRIVER'S LICENCE RENEWALS
* WA driver & vehicle licences
* Left arrow to indicate to go back Back to Licence renewals &
applications
* WA DRIVER & VEHICLE LICENCES
* NT driver & vehicle services
* Left arrow to indicate to go back Back to Licence renewals &
applications
* NT DRIVER & VEHICLE SERVICES
* Firearms licences Arrow to indicate more links
* Left arrow to indicate to go back Back to Licence renewals &
applications
* FIREARMS LICENCES
* SA firearms licences
* Left arrow to indicate to go back Back to Firearms licences
* SA FIREARMS LICENCES
* Get a police check
* Left arrow to indicate to go back Back to ID & document services
* GET A POLICE CHECK
* Get an international police check
* Left arrow to indicate to go back Back to ID & document services
* GET AN INTERNATIONAL POLICE CHECK
* ID checks for property transfers Arrow to indicate more links
* Left arrow to indicate to go back Back to ID & document services
* ID CHECKS FOR PROPERTY TRANSFERS
* Identity checks for buyers & sellers
* Left arrow to indicate to go back Back to ID checks for property
transfers
* IDENTITY CHECKS FOR BUYERS & SELLERS
* Identity checks for non-represented parties in Victoria
* Left arrow to indicate to go back Back to ID checks for property
transfers
* IDENTITY CHECKS FOR NON-REPRESENTED PARTIES IN VICTORIA
* Identity checks for self-represented parties in WA
* Left arrow to indicate to go back Back to ID checks for property
transfers
* IDENTITY CHECKS FOR SELF-REPRESENTED PARTIES IN WA
* Get your Digital iD™
* Left arrow to indicate to go back Back to ID & document services
* GET YOUR DIGITAL ID™
* Get documents certified & witnessed
* Left arrow to indicate to go back Back to ID & document services
* GET DOCUMENTS CERTIFIED & WITNESSED
* Apply for a Keypass ID
* Left arrow to indicate to go back Back to ID & document services
* APPLY FOR A KEYPASS ID
* Apply for a MyPost Concession card
* Left arrow to indicate to go back Back to ID & document services
* APPLY FOR A MYPOST CONCESSION CARD
* Buy online
* Express Post
* Home & office
* Shop all products
* Australia Post Mobile
* Shop Arrow to indicate more links
* Left arrow to indicate to go back Back to Personal, Business,
Enterprise & Government solutions
* SHOP
* Sending
* Left arrow to indicate to go back Back to Shop
* SENDING
* Aussie Coin Hunt
* Left arrow to indicate to go back Back to Shop
* AUSSIE COIN HUNT
* Collectables
* Left arrow to indicate to go back Back to Shop
* COLLECTABLES
* Home & office
* Left arrow to indicate to go back Back to Shop
* HOME & OFFICE
* Gifts
* Left arrow to indicate to go back Back to Shop
* GIFTS
* Electronics
* Left arrow to indicate to go back Back to Shop
* ELECTRONICS
* Mobile phones
* Left arrow to indicate to go back Back to Shop
* MOBILE PHONES
* Catalogue
* Left arrow to indicate to go back Back to Shop
* CATALOGUE
* Australia Post Mobile
* Left arrow to indicate to go back Back to Shop
* AUSTRALIA POST MOBILE
* Clearance
* Left arrow to indicate to go back Back to Shop
* CLEARANCE
* Business Arrow to indicate more links Arrow to indicate less links
* Home
* Shipping Arrow to indicate more links
* Left arrow to indicate to go back Back to Business solutions
* SHIPPING
* Satchels & packaging Arrow to indicate more links
* Left arrow to indicate to go back Back to Shipping
* SATCHELS & PACKAGING
* View all packaging options
* Left arrow to indicate to go back Back to Satchels & packaging
* VIEW ALL PACKAGING OPTIONS
* Packing hints & tips
* Left arrow to indicate to go back Back to Satchels & packaging
* PACKING HINTS & TIPS
* Plain packaging for business
* Left arrow to indicate to go back Back to Satchels & packaging
* PLAIN PACKAGING FOR BUSINESS
* Prepaid satchels & envelopes
* Left arrow to indicate to go back Back to Satchels & packaging
* PREPAID SATCHELS & ENVELOPES
* Flat Rate Satchels
* Left arrow to indicate to go back Back to Satchels & packaging
* FLAT RATE SATCHELS
* eBay satchels and boxes
* Left arrow to indicate to go back Back to Satchels & packaging
* EBAY SATCHELS AND BOXES
* Domestic shipping Arrow to indicate more links
* Left arrow to indicate to go back Back to Shipping
* DOMESTIC SHIPPING
* Delivery speeds & coverage
* Left arrow to indicate to go back Back to Domestic shipping
* DELIVERY SPEEDS & COVERAGE
* Standard parcel delivery (Parcel Post) Arrow to indicate more links
* Left arrow to indicate to go back Back to Domestic shipping
* STANDARD PARCEL DELIVERY (PARCEL POST)
* Parcel Post Secure Accept & Collect
* Left arrow to indicate to go back Back to Standard parcel
delivery (Parcel Post)
* PARCEL POST SECURE ACCEPT & COLLECT
* Next day parcel delivery (Express Post) Arrow to indicate more links
* Left arrow to indicate to go back Back to Domestic shipping
* NEXT DAY PARCEL DELIVERY (EXPRESS POST)
* Express Post guarantee
* Left arrow to indicate to go back Back to Next day parcel
delivery (Express Post)
* EXPRESS POST GUARANTEE
* Next day delivery with Express Post Platinum
* Left arrow to indicate to go back Back to Next day parcel
delivery (Express Post)
* NEXT DAY DELIVERY WITH EXPRESS POST PLATINUM
* Express Post Saturday delivery
* Left arrow to indicate to go back Back to Next day parcel
delivery (Express Post)
* EXPRESS POST SATURDAY DELIVERY
* Optional extras (domestic)
* Left arrow to indicate to go back Back to Domestic shipping
* OPTIONAL EXTRAS (DOMESTIC)
* StarTrack Courier
* Left arrow to indicate to go back Back to Domestic shipping
* STARTRACK COURIER
* Special delivery services Arrow to indicate more links
* Left arrow to indicate to go back Back to Domestic shipping
* SPECIAL DELIVERY SERVICES
* Wine deliveries
* Left arrow to indicate to go back Back to Special delivery
services
* WINE DELIVERIES
* Medical & educational supplies
* Left arrow to indicate to go back Back to Special delivery
services
* MEDICAL & EDUCATIONAL SUPPLIES
* International shipping Arrow to indicate more links
* Left arrow to indicate to go back Back to Shipping
* INTERNATIONAL SHIPPING
* International Courier
* Left arrow to indicate to go back Back to International shipping
* INTERNATIONAL COURIER
* International Express
* Left arrow to indicate to go back Back to International shipping
* INTERNATIONAL EXPRESS
* International Standard
* Left arrow to indicate to go back Back to International shipping
* INTERNATIONAL STANDARD
* International Economy
* Left arrow to indicate to go back Back to International shipping
* INTERNATIONAL ECONOMY
* Features & extras
* Left arrow to indicate to go back Back to International shipping
* FEATURES & EXTRAS
* International zones
* Left arrow to indicate to go back Back to International shipping
* INTERNATIONAL ZONES
* Customs forms & regulations
* Left arrow to indicate to go back Back to International shipping
* CUSTOMS FORMS & REGULATIONS
* International shipping contract Arrow to indicate more links
* Left arrow to indicate to go back Back to International shipping
* INTERNATIONAL SHIPPING CONTRACT
* International shipping contract zones
* Left arrow to indicate to go back Back to International
shipping contract
* INTERNATIONAL SHIPPING CONTRACT ZONES
* Logistics in China
* Left arrow to indicate to go back Back to International shipping
* LOGISTICS IN CHINA
* International shipping enquiry
* Left arrow to indicate to go back Back to International shipping
* INTERNATIONAL SHIPPING ENQUIRY
* Ship to New Zealand
* Left arrow to indicate to go back Back to International shipping
* SHIP TO NEW ZEALAND
* Check postage costs
* Left arrow to indicate to go back Back to Shipping
* CHECK POSTAGE COSTS
* Manage your shipping Arrow to indicate more links
* Left arrow to indicate to go back Back to Shipping
* MANAGE YOUR SHIPPING
* MyPost Business
* Left arrow to indicate to go back Back to Manage your shipping
* MYPOST BUSINESS
* eParcel Arrow to indicate more links
* Left arrow to indicate to go back Back to Manage your shipping
* EPARCEL
* Using the eParcel system
* Left arrow to indicate to go back Back to eParcel
* USING THE EPARCEL SYSTEM
* Tracking your eParcels
* Left arrow to indicate to go back Back to eParcel
* TRACKING YOUR EPARCELS
* Express Post eParcel
* Left arrow to indicate to go back Back to eParcel
* EXPRESS POST EPARCEL
* Transit Cover for loss and damage
* Left arrow to indicate to go back Back to eParcel
* TRANSIT COVER FOR LOSS AND DAMAGE
* Manage parcel returns Arrow to indicate more links
* Left arrow to indicate to go back Back to Manage your shipping
* MANAGE PARCEL RETURNS
* Parcel returns enquiry
* Left arrow to indicate to go back Back to Manage parcel
returns
* PARCEL RETURNS ENQUIRY
* Send with MyPost Business Arrow to indicate more links
* Left arrow to indicate to go back Back to Shipping
* SEND WITH MYPOST BUSINESS
* Print shipping labels
* Left arrow to indicate to go back Back to Send with MyPost
Business
* PRINT SHIPPING LABELS
* Check sending guidelines Arrow to indicate more links
* Left arrow to indicate to go back Back to Shipping
* CHECK SENDING GUIDELINES
* Size & weight guidelines
* Left arrow to indicate to go back Back to Check sending
guidelines
* SIZE & WEIGHT GUIDELINES
* Dangerous & prohibited items
* Left arrow to indicate to go back Back to Check sending
guidelines
* DANGEROUS & PROHIBITED ITEMS
* Sending valuable items
* Left arrow to indicate to go back Back to Check sending
guidelines
* SENDING VALUABLE ITEMS
* Addressing guidelines
* Left arrow to indicate to go back Back to Check sending
guidelines
* ADDRESSING GUIDELINES
* Compare letter services Arrow to indicate more links
* Left arrow to indicate to go back Back to Shipping
* COMPARE LETTER SERVICES
* Regular letters & cards
* Left arrow to indicate to go back Back to Compare letter services
* REGULAR LETTERS & CARDS
* Priority letters
* Left arrow to indicate to go back Back to Compare letter services
* PRIORITY LETTERS
* Express Post letters
* Left arrow to indicate to go back Back to Compare letter services
* EXPRESS POST LETTERS
* Registered Post letters
* Left arrow to indicate to go back Back to Compare letter services
* REGISTERED POST LETTERS
* Registered Post International
* Left arrow to indicate to go back Back to Compare letter services
* REGISTERED POST INTERNATIONAL
* Buy online
* Express Post
* Postage stamps
* Satchels
* Packaging
* Shop all Sending
* eCommerce Arrow to indicate more links
* Left arrow to indicate to go back Back to Business solutions
* ECOMMERCE
* Boost your online business
* Left arrow to indicate to go back Back to eCommerce
* BOOST YOUR ONLINE BUSINESS
* Offer easy returns
* Left arrow to indicate to go back Back to eCommerce
* OFFER EASY RETURNS
* Offer Collection Points
* Left arrow to indicate to go back Back to eCommerce
* OFFER COLLECTION POINTS
* Accept payments Arrow to indicate more links
* Left arrow to indicate to go back Back to eCommerce
* ACCEPT PAYMENTS
* Add a payment gateway (SecurePay)
* Left arrow to indicate to go back Back to Accept payments
* ADD A PAYMENT GATEWAY (SECUREPAY)
* Become a Post Billpay biller - Accept customer payments online, by
phone and at Post Offices
* Left arrow to indicate to go back Back to Accept payments
* BECOME A POST BILLPAY BILLER - ACCEPT CUSTOMER PAYMENTS ONLINE,
BY PHONE AND AT POST OFFICES
* POLi Payments - Secure alternative to credit card payments
* Left arrow to indicate to go back Back to Accept payments
* POLI PAYMENTS - SECURE ALTERNATIVE TO CREDIT CARD PAYMENTS
* Explore eCommerce trends
* Left arrow to indicate to go back Back to eCommerce
* EXPLORE ECOMMERCE TRENDS
* Read the Delivery Experience Report
* Left arrow to indicate to go back Back to eCommerce
* READ THE DELIVERY EXPERIENCE REPORT
* Lift customer satisfaction with our tracking app
* Left arrow to indicate to go back Back to eCommerce
* LIFT CUSTOMER SATISFACTION WITH OUR TRACKING APP
* Manage supply chains
* Left arrow to indicate to go back Back to eCommerce
* MANAGE SUPPLY CHAINS
* Buy online
* Express Post
* Square card readers
* Satchels
* Packaging
* Home & office
* Marketing & communications Arrow to indicate more links
* Left arrow to indicate to go back Back to Business solutions
* MARKETING & COMMUNICATIONS
* Direct mail marketing
* Left arrow to indicate to go back Back to Marketing & communications
* DIRECT MAIL MARKETING
* Access data & insights Arrow to indicate more links
* Left arrow to indicate to go back Back to Marketing & communications
* ACCESS DATA & INSIGHTS
* Address data Arrow to indicate more links
* Left arrow to indicate to go back Back to Access data & insights
* ADDRESS DATA
* Address validation
* Left arrow to indicate to go back Back to Address data
* ADDRESS VALIDATION
* Raw address data
* Left arrow to indicate to go back Back to Address data
* RAW ADDRESS DATA
* Postcode data
* Left arrow to indicate to go back Back to Address data
* POSTCODE DATA
* Movers statistics
* Left arrow to indicate to go back Back to Access data & insights
* MOVERS STATISTICS
* Improve your address data quality
* Left arrow to indicate to go back Back to Access data & insights
* IMPROVE YOUR ADDRESS DATA QUALITY
* Supporting our data partners Arrow to indicate more links
* Left arrow to indicate to go back Back to Access data & insights
* SUPPORTING OUR DATA PARTNERS
* Address data Arrow to indicate more links
* Left arrow to indicate to go back Back to Supporting our data
partners
* ADDRESS DATA
* Address management
* Left arrow to indicate to go back Back to Address data
* ADDRESS MANAGEMENT
* Contact data quality
* Left arrow to indicate to go back Back to Supporting our data
partners
* CONTACT DATA QUALITY
* Resources and key dates
* Left arrow to indicate to go back Back to Supporting our data
partners
* RESOURCES AND KEY DATES
* Latest eCommerce and online shopping trends in Australia Arrow to
indicate more links
* Left arrow to indicate to go back Back to Access data & insights
* LATEST ECOMMERCE AND ONLINE SHOPPING TRENDS IN AUSTRALIA
* Annual eCommerce report
* Left arrow to indicate to go back Back to Latest eCommerce and
online shopping trends in Australia
* ANNUAL ECOMMERCE REPORT
* Delivery Experience Report May 2021
* Left arrow to indicate to go back Back to Access data & insights
* DELIVERY EXPERIENCE REPORT MAY 2021
* Business letter services Arrow to indicate more links
* Left arrow to indicate to go back Back to Marketing & communications
* BUSINESS LETTER SERVICES
* Bulk mail options Arrow to indicate more links
* Left arrow to indicate to go back Back to Business letter
services
* BULK MAIL OPTIONS
* Acquisition Mail
* Left arrow to indicate to go back Back to Bulk mail options
* ACQUISITION MAIL
* Charity Mail
* Left arrow to indicate to go back Back to Bulk mail options
* CHARITY MAIL
* Clean Mail
* Left arrow to indicate to go back Back to Bulk mail options
* CLEAN MAIL
* Competition Mail Arrow to indicate more links
* Left arrow to indicate to go back Back to Bulk mail options
* COMPETITION MAIL
* Competition Mail Terms & Conditions
* Left arrow to indicate to go back Back to Competition Mail
* COMPETITION MAIL TERMS & CONDITIONS
* Domestic letter with tracking Imprint
* Left arrow to indicate to go back Back to Bulk mail options
* DOMESTIC LETTER WITH TRACKING IMPRINT
* Full Rate Mail
* Left arrow to indicate to go back Back to Bulk mail options
* FULL RATE MAIL
* International Reply Paid
* Left arrow to indicate to go back Back to Bulk mail options
* INTERNATIONAL REPLY PAID
* Metered/Imprint Mail
* Left arrow to indicate to go back Back to Bulk mail options
* METERED/IMPRINT MAIL
* PreSort Letters
* Left arrow to indicate to go back Back to Bulk mail options
* PRESORT LETTERS
* Print Post
* Left arrow to indicate to go back Back to Bulk mail options
* PRINT POST
* Promo Post
* Left arrow to indicate to go back Back to Bulk mail options
* PROMO POST
* Registered Post Imprint
* Left arrow to indicate to go back Back to Bulk mail options
* REGISTERED POST IMPRINT
* Reply Paid
* Left arrow to indicate to go back Back to Bulk mail options
* REPLY PAID
* Sample Post
* Left arrow to indicate to go back Back to Bulk mail options
* SAMPLE POST
* Unaddressed Mail Arrow to indicate more links
* Left arrow to indicate to go back Back to Bulk mail options
* UNADDRESSED MAIL
* Targeting
* Left arrow to indicate to go back Back to Unaddressed Mail
* TARGETING
* Make a booking for Unaddressed Mail Arrow to indicate more
links
* Left arrow to indicate to go back Back to Unaddressed Mail
* MAKE A BOOKING FOR UNADDRESSED MAIL
* Online booking
* Left arrow to indicate to go back Back to Make a booking
for Unaddressed Mail
* ONLINE BOOKING
* Barcoding process Arrow to indicate more links
* Left arrow to indicate to go back Back to Business letter
services
* BARCODING PROCESS
* Barcoding tools & guides
* Left arrow to indicate to go back Back to Barcoding process
* BARCODING TOOLS & GUIDES
* Barcode Quality Program
* Left arrow to indicate to go back Back to Barcoding process
* BARCODE QUALITY PROGRAM
* Article layout approval
* Left arrow to indicate to go back Back to Barcoding process
* ARTICLE LAYOUT APPROVAL
* Address Matching Approval System (AMAS)
* Left arrow to indicate to go back Back to Barcoding process
* ADDRESS MATCHING APPROVAL SYSTEM (AMAS)
* Sorting your mail
* Left arrow to indicate to go back Back to Business letter
services
* SORTING YOUR MAIL
* Bulk mail partner program
* Left arrow to indicate to go back Back to Business letter
services
* BULK MAIL PARTNER PROGRAM
* Mailing statements (eLMS) Arrow to indicate more links
* Left arrow to indicate to go back Back to Business letter
services
* MAILING STATEMENTS (ELMS)
* e-LMS Terms & Conditions
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(eLMS)
* E-LMS TERMS & CONDITIONS
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* REACH NEW CUSTOMERS WITH CAMPAIGN TARGETER
* Using Campaign Targeter
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with Campaign Targeter
* USING CAMPAIGN TARGETER
* Product recall solutions
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* PRODUCT RECALL SOLUTIONS
* Buy online
* Express Post
* Postage stamps
* Envelopes
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* Home & office
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* IDENTITY
* Workforce Verification
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* WORKFORCE VERIFICATION
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* POLICE CHECKS FOR BUSINESS
* Verify customers with Digital iD
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* VERIFY CUSTOMERS WITH DIGITAL ID
* Identity verification for conveyancing practitioners and mortgagees
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* IDENTITY VERIFICATION FOR CONVEYANCING PRACTITIONERS AND MORTGAGEES
* Business admin Arrow to indicate more links
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* BUSINESS ADMIN
* Host a Parcel Locker
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* HOST A PARCEL LOCKER
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* VISIT A BUSINESS HUB
* Work from the Small Business Hive
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* WORK FROM THE SMALL BUSINESS HIVE
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* BUSINESS PO BOXES & LOCKED BAGS
* PO Boxes, Locked Bags and Common Boxes Terms & Conditions
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Locked Bags
* PO BOXES, LOCKED BAGS AND COMMON BOXES TERMS & CONDITIONS
* Redirect a business address
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* REDIRECT A BUSINESS ADDRESS
* Change of Address Notification Service
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* CHANGE OF ADDRESS NOTIFICATION SERVICE
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* BUSINESS CREDIT ACCOUNTS & POSTAGE METERS
* Business Credit Account
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Accounts & postage meters
* BUSINESS CREDIT ACCOUNT
* Send items with a postage meter
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Accounts & postage meters
* SEND ITEMS WITH A POSTAGE METER
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* ACCESS THE BUSINESS SUPPORT PORTAL
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* BUSINESS LOAN REFERRAL SERVICE
* Buy online
* Express Post
* Postage stamps
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* Home & office
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* Shop all Sending
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* SENDING
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* HOME & OFFICE
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* AUSTRALIA POST MOBILE
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* THE VALUE OF MAIL DIGITISATION IN A PANDEMIC AND BEYOND
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* A BETTER READ ON THE FUTURE OF LIBRARIES
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delivery
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* FINDING THE RIGHT CHANNEL MIX FOR INCLUSIVE GOVERNMENT SERVICE
DELIVERY
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* THE FUTURE OF IDENTITY SERVICES LIES IN CHOICE, CONTROL AND
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* AUSTRALIA POST’S AGILE APPROACH TO DIGITAL TRANSFORMATION
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* UNLOCKING UP TO $11 BILLION OF OPPORTUNITY
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* FUELLING UBER’S EXPANSION INTO REGIONAL AUSTRALIA
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* CONNECTING OUR COMMUNITIES TO SERVICES
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* EVOTING: THE GLOBAL DIGITAL DEMOCRACY
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* IS AUSTRALIA READY FOR EVOTING?
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AND SECURITY
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* THE 5 PRIVACY TRENDS IMPACTING ORGANISATIONS TODAY
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* HOW DIGITAL IDENTITY COULD RESOLVE THE PRIVACY PARADOX
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* PROTECTING CONSUMERS IN A DIGITAL AGE
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* TRANSFORMING OUR PAYMENTS SERVICES TO SUPPORT AUSTRALIAN
BUSINESSES
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* WHAT APPLE’S FACE ID MEANS FOR AUSTRALIA POST’S DIGITAL ID™
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* ALIPAY UNLOCKING ECOMMERCE GROWTH IN AUSTRALIA
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* OPENING UP THE BARCODE
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* DIGITAL ID PARTNERSHIPS ENCOURAGE ONLINE CHOICE AND CONFIDENCE
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* ID VERIFICATION MADE EVEN EASIER
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* SOLVE CUSTOMER PROBLEMS BY ASKING THEM
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* DISRUPT, DEVELOP, DELIVER: BIG LESSONS FROM SMALL BUSINESS
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relationships
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* BETTER TOGETHER: 5 SURPRISING INSIGHTS INTO MARKETING CHANNEL
RELATIONSHIPS
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* THE MERIT OF METHODOLOGY IN DIGITAL CO-CREATION
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* BALANCING THE CONVENIENCE AND PRIVACY TRADE-OFF
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Australia
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AUSTRALIA
* What’s holding customers back from using your online services?
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* WHAT’S HOLDING CUSTOMERS BACK FROM USING YOUR ONLINE SERVICES?
* The three drivers of online behaviour among Australians
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* THE THREE DRIVERS OF ONLINE BEHAVIOUR AMONG AUSTRALIANS
* Challenging the myths of online behaviour in Australia
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* CHALLENGING THE MYTHS OF ONLINE BEHAVIOUR IN AUSTRALIA
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* DIGITAL IDENTITY AND EKYC
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* DESIGNING A DIGITAL EXPERIENCE FOR GENERATION Z
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* SOUTHEAST ASIA SHAPING GLOBAL ECOMMERCE AND PAYMENT TRENDS
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* THE DIGITAL ECONOMY IS CHANGING FAST
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* AUSTRALIAN BUSINESSES PURSUING CROSS-BORDER ECOMMERCE IN CHINA
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* DIRECT MAIL IN A DIGITAL WORLD
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* WHY MAIL REMAINS AT THE HEART OF AUSTRALIA'S ELECTION CAMPAIGNS
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* THE RISE OF FRAUD IN TIMES OF DISRUPTION
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* IN DIFFICULT TIMES, HUMAN CONNECTION MATTERS
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* SERVING WITH EMPATHY, RELIABILITY AND RESPONSIVENESS
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* REMAINING AHEAD OF CHANGING CUSTOMER EXPECTATIONS
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* THE RETAIL RUSH: 7 WAYS TO PREPARE FOR NEXT SALES PEAK
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Retailer
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* PREPARING FOR PEAKS AND SURGES IN ONLINE SHOPPING LARGE ONLINE
RETAILER
* Supporting the Australian community this holiday season
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* SUPPORTING THE AUSTRALIAN COMMUNITY THIS HOLIDAY SEASON
* Why relationships matter more than ever
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* WHY RELATIONSHIPS MATTER MORE THAN EVER
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* THE VALUE OF TRUST IN A FAKE NEWS ERA
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* WHY SUPPLY CHAIN IMPROVEMENTS START WITH THE CUSTOMER
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* ELECTION MAIL 101
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* GET YOUR ENGAGEMENT STRATEGY STARTED
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* CUTTING THROUGH THE DIGITAL NOISE WITH MAIL
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* 3 INSIGHTS FOR BETTER FASHION DELIVERY EXPERIENCES
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* HOW TO CHOOSE THE RIGHT MAIL SERVICE TO ENGAGE CITIZENS
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* POST'S MODERN REALITY: TRADING ON TRUST
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* AGILE METHODOLOGY: HOW AUSTRALIA POST GETS RAPID RESULTS
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look like
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* FIVE WAYS TO DEFEND AGAINST CYBER ATTACKS WITH YOUR PEOPLE
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* AUSTRALIA POST SUPPORTS KEEP WELL BUY LOCAL MOVEMENT
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4. Online security, scams & fraud
ONLINE SECURITY, SCAMS & FRAUD
We're committed to protecting your security and helping you stay safe online.
* Overview
* We protect you
* Protect yourself
* Support & FAQs
In this section, you'll find information about how we protect you, how to
protect yourself and what to do if you're targeted.
You'll learn how to combat serious crimes like identity theft, as well as some
of the more common types of fraud and scams.
You can also visit our Scam alerts page for examples and updates, including
scams currently targeting Australia Post customers.
If you suspect that you have received a scam email pretending to be from
Australia Post, you can forward it to scams@auspost.com.au and we will
investigate. Please note: this mailbox is for the reporting of scam emails only,
and a personal response will not be provided.
FAST, PERSONALISED SUPPORT
If you think your identity has been compromised, you can call iDcare - a free
identity theft support service - on 1800 595 160.
iDcare is a partner of Australia Post and provides support for a range of
identity theft issues, including those related to Australia Post.
For a step-by-step guide to minimising the damage, visit our Responding to
identity fraud section.
HOW WE PROTECT YOU
Australia Post uses the latest security technology to ensure that both your
personal and transaction information, as well as any account or card data, is
secure.
Whether you're sending or transferring money, ordering foreign currency or
filling in a form, your personal information is safe with us.
We will never:
* ask for your password
* ask you to enter information on a web page that isn't part of Australia Post
* send you an email or SMS asking for credit card details or personal
information
* call you out of the blue to request payment (eg. for an undeliverable mail
item)
WE’LL VERIFY YOUR ID, WHEN REQUIRED
When some tasks are performed that involve certain types of personal
information, you’ll need to verify your ID using Digital iD™ or in-store at your
local Post Office. This identity check helps us keep your parcels safe and
secure when using services like Parcel Lockers, Parcel Collect or PO Boxes.
Australia Post is a strong supporter of National Stay Smart Online Week, which
helps educate Australians about protecting their personal and financial
information online.
HOW TO PROTECT YOURSELF
The tips below can help to protect your personal and financial security from
fraud and scams.
EMAILS
* Do not open suspicious or unsolicited emails - delete them straight away.
* Do not click on any links in a suspicious email, or open any attached files.
* Don't rush in. Resist the urge to "act now" despite the tempting offer. Once
you turn over your money, it's unlikely you'll see it (or the product or
service you've paid for) again.
* Be careful when clicking unsubscribe on an email. Spammers may use the
'unsubscribe' button to validate your email address, resulting in even more
spam.
* Never pay for a "free" gift. If you receive an offer asking you to pay for a
free gift or prize, put it in the trash - "free" means free.
* Use up to date and comprehensive antivirus software.
SMS
* Fraudulent SMS messages often feature similar characteristics to phishing
emails. Popular SMS scams often reference "tracking a parcel" or "collecting
your prize".
* Do not click on any links in a suspicious SMS.
* We'll never ask you to provide your personal information, credit card details
or other payment information via SMS.
* Remember, criminals can set the "Sender Name" of SMS messages to make it
appear as though they're being sent by Australia Post. These messages can
also appear in the same "thread" as other legitimate messages from Australia
Post on your device, which can make them more difficult to identify.
* Fraudulent SMS messages will often ask you to click a link which directs you
to a web page that isn't part of Australia Post. If the link looks
unfamiliar, it's likely a scam.
MAIL
* Secure your mailbox with a lock and make sure your mail is regularly
collected.
* Shred or destroy personal and financial mail before you throw it away.
* When going away on holidays, arrange for someone to clear your letterbox or
arrange a mail hold. (For added security, we recommend the use of a private
post office box.)
* If you're moving home, advise your bank and other important organisations
immediately and organise a mail redirection to make sure letters still find
you at your new address.
* If you suspect your mail is being stolen or a mail redirection application
has been made without your permission, contact Australia Post immediately.
PERSONAL DETAILS
* Never enter personal, credit card or bank account details on a website if
you're not certain it is genuine. Always check the website address as
scammers create URLs that look remarkably similar.
* Never send your personal, credit card or bank account details through an
email.
* Keep your passwords and PINs safe and don't share them with anyone.
* Check your credit card and/or bank statements regularly for suspicious
transactions.
* If you accidentally provide account or banking details to someone suspicious,
you should contact your bank or financial institution immediately.
PHONE CALLS
* If you are in doubt about the authenticity of a call, don't commit to
anything. Instead, hang up and call the company directly. Never use contact
details provided by the caller - find the number through their website or the
White Pages.
* If a bank or any other organisation phones you, don't provide your personal
details or any account or credit card numbers. Instead ask for their name and
a contact number. Check with the organisation in question before calling
back.
FINANCIAL
* Only send money to people you know and trust.
* If money has been transferred into your bank account from an unknown source
with instructions to send it overseas, call your bank immediately. It's
possible this money has been stolen from another bank account.
* If you receive a request via email from a friend or family member who says
they're stranded while on holiday and need you to transfer money to them,
call or contact them to verify the request is genuine.
* Shred all documents containing personal information, such as credit card
applications and bank statements.
The Australian Government's cyber security website, Stay Smart Online, provides
simple steps you can take to protect your personal and financial information
online.
For further information on scams and how to protect yourself, visit the
SCAMwatch website.
SUPPORT, REPORTING & RESOURCES
Protecting yourself is only half the battle against fraudsters and scammers.
It's important to know how to respond if, despite your best efforts, you are
targeted.
WHAT TO DO IF YOU'RE TARGETED
You can minimise the impact of serious crimes like identity fraud and scams by
responding quickly and decisively.
You'll also be doing your bit to help authorities catch the offenders.
RESPONDING TO IDENTITY FRAUD
If you suspect you're a victim of identity theft or misuse, you should:
1. Inform your local police (and keep a copy of the police report)
2. Report the loss of any identity documents (e.g. passport, driver's licence)
to the issuing organisation.
3. Contact your bank or financial institution to cancel any cards or accounts
that may have been breached.
4. Request a copy of your credit report from a credit reporting agency.
5. Close any unauthorised or fraudulent accounts that have been flagged by your
credit report.
6. Contact Australia Post to check that your mail hasn't been redirected.
RESPONDING TO SCAMS
If you receive an email, phone call or letter in the mail and think it's a scam,
you should record as much information without taking any action, then:
1. Visit the SCAMwatch website to check out the latest scams.
2. Report it to the ACCC via SCAMwatch or by calling 1300 795 995.
If you have received a suspicious Australia Post branded email:
1. Do not action the email, delete the email immediately.
Please note: if you have opened/actioned the email, you can forward it to
scams@auspost.com.au and we will investigate. (This mailbox is for the
reporting of scam emails only, and a personal response will not be
provided.)
2. Visit the SCAMwatch website to check out the latest scams.
3. Report it to the ACCC via SCAMwatch or by calling 1300 795 995.
RESOURCES
For more information on how to identify and respond to fraud and scams, you may
like to visit some of the websites listed below.
ONLINE SECURITY
* Stay Smart Online - The Australian Government's online safety and security
website.
* ACORN - The Australian Cybercrime Online Reporting Network (ACORN) is a
government initiative that allows you to securely report incidents of
cybercrime.
* Office of the Children's eSafety Commissioner - Australian Government website
with resources and advice to assist children who experience cyberbullying.
IDENTITY THEFT AND MISUSE
* iDcare - Joint public-private sector not-for-profit organisation providing
free services to victims of identity theft and misuse. iDcare tailors
response plans for each individual circumstance. Phone: 1800 595 160
* Attorney-General's Department - Australian Government website providing
information about protecting and recovering your identity.
SCAMS
* SCAMwatch - Australian Competition and Consumer Commission website offering
information about how to recognise, avoid and report scams.
* MoneySmart - Australian Securities and Investments Commission website
providing guidance on scams involving investments, superannuation, managed
funds, financial advice and insurance.
* ACORN - Learn how to protect yourself from cybercrime by visiting the
Australian Cybercrime Online Reporting Network (ACORN).
CREDIT REPORTING AGENCIES
* Equifax - Visit the website or phone 13 83 32
* Dun and Bradstreet (Australia) - Visit the website or phone 132 333.
* Experian - Visit the website or phone 1300 783 684.
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Australia Post acknowledges the Traditional Custodians of the land on which we
operate, live and gather as employees, and recognise their continuing connection
to land, water and community. We pay respect to Elders past, present and
emerging.