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 * About Us
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WHERE
CONVERSATIONS
FLOW.

A trusted South African Business Process Outsourcing Contact Centre provider
that offers tailored solutions to effectively enhance customer service and
sales.

Book A Call


IN-BOUND
OUTBOUND
INTEGRATION



Elevate your business with our personalised managed services seamlessly
integrated into your environment. Our comprehensive suite encompasses a variety
of Business Process Outsourcing and Contact Centre activities, covering Inbound
and Outbound Customer Service and Sales.

SUSTAINABLE WORKFORCE

REDUCED EXPOSURE

PERFORMANCE MANAGEMENT

IMPORVED PRODUCTIVITY

Level 1 BBBEE* Status

Telvuka proudly stands as a part of the Adcorp Group, a leading workforce
solutions company committed to growing individuals, businesses, and economies
through meaningful connections that help them realise their full potential.

Adcorp holds a Level 1 BBBEE status, underscoring our commitment to excellence
and inclusivity. With Telvuka and Adcorp, you don’t just gain a service provider
– you gain a partner deeply invested in your prosperity.

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AFRICAN PRIDE
AT ITS CORE

We have African Pride at our core. Telvuka takes great pride in being a South
African enterprise, deeply rooted in the spirit of Africa. Presently, our
operations are based in Johannesburg, Gauteng, and Durban, KwaZulu-Natal.

As your reliable partner, we pledge to navigate the intricacies of the business
landscape alongside you, securing your ongoing success in an ever evolving
world.

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BPO EXCELLENCE
REDEFINED

Our BPO services provide comprehensive customer support through various
channels, including phone, email, and chat, offering human assistance.
Additionally, we work closely with our clients to implement robust self-help
content, cutting-edge self-service tools, and automated resolution systems.

Telecomms

Retailers

Insurers

Utilities

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OUR CORE
OFFERINGS



A trusted South African Business Process Outsourcing Contact Centre provider
that offers tailored solutions to effectively enhance customer service and
sales.

Read More


FOSTERING TALENT
IN AN EVOLVING WORLD

In a world characterised by continual invention, the need for diverse skills,
talents, and capabilities is more crucial than ever for fostering meaningful
interaction, connection, and collaboration.

TEAMWORK

RESPECT

CLIENT-CENTRICITY

DIVERSITY AND INCLUSION

AGILITY


PROFESSIONAL ASSOCIATIONS

We have membership with esteemed industry bodies, symbolising our commitment to
excellence, integrity, and industry best practices. Our valued clients benefit
from a synergy that goes beyond service – it’s a partnership founded on
credibility, expertise, and a shared commitment to quality




FEATURED INSIGHTS

At Telvuka, our focus on people goes beyond conventional practices, underscoring
our commitment to creating a workplace that embraces growth, diversity, and
innovation.

 * 6 March 2024
 * Insights


ADCORP GROUP UNVEILS TELVUKA

Press release 06 March 2024, Johannesburg – Leading workforce solutions provider
Adcorp Group announced the launch of a new brand, Telvuka.…

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 * 26 February 2024
 * Insights


BUSINESS PROCESS OUTSOURCING (BPO) AND THE EVOLVING ROLE OF HUMAN AGENTS

Business Process Outsourcing (BPO) has supported business strategies for
decades. By entrusting non-core operations to third-party service providers,
companies can…

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 * 23 February 2024
 * Insights


5 REASONS TO OUTSOURCE YOUR CONTACT CENTRE

Digital transformation is revolutionising the customer experience, particularly
in contact centres, which have become more than just support hubs; they…

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CONNECT WITH US

Adcorp Place
102 Western Service Road
Gallo Manor Ext 6



+27 10 800 0000



info@telvuka.com



Telvuka is a subsidiary of the Adcorp Group, a leading workforce solutions
company – driven to grow people, businesses and economies through connections
that allows them to realise their potential.

© 2024 Telvuka. All rights reserved

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 * About Us
 * Solutions
 * Insights
 * Contact Us