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support.citrix.com Open in urlscan Pro
35.158.127.52  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://support.citrix.com/
Effective URL: https://support.citrix.com/s/?language=en_US
Submission: On November 01 via api from RU — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 12 IPs in 3 countries across 6 domains to perform 76 HTTP transactions. The main IP is 35.158.127.52, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is support.citrix.com. The Cisco Umbrella rank of the primary domain is 164407.
TLS certificate: Issued by DigiCert Global G2 TLS RSA SHA256 202... on July 5th 2024. Valid for: a year.
This is the only time support.citrix.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 57 35.158.127.52 16509 (AMAZON-02)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
3 13.225.78.35 16509 (AMAZON-02)
2 142.250.186.100 15169 (GOOGLE)
1 216.58.206.35 15169 (GOOGLE)
1 13.225.78.57 16509 (AMAZON-02)
2 130.211.22.189 396982 (GOOGLE-CL...)
6 160.8.236.22 14340 (SALESFORCE)
1 34.95.87.118 396982 (GOOGLE-CL...)
2 34.193.177.33 14618 (AMAZON-AES)
2 44.206.27.244 14618 (AMAZON-AES)
76 12
57    35.158.127.52 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-35-158-127-52.eu-central-1.compute.amazonaws.com
support.citrix.com
1    2a02:26f0:3500:88d::2aec (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
www.citrix.com
3    13.225.78.35 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-225-78-35.fra2.r.cloudfront.net
consent.trustarc.com
2    142.250.186.100 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s06-in-f4.1e100.net
www.google.com
1    216.58.206.35 (United States)

ASN15169 (GOOGLE, US)
PTR: lhr35s10-in-f3.1e100.net
www.gstatic.com
1    13.225.78.57 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-225-78-57.fra2.r.cloudfront.net
consent.trustarc.com
2    130.211.22.189 (Kansas City, United States)

ASN396982 (GOOGLE-CLOUD-PLATFORM, US)
PTR: 189.22.211.130.bc.googleusercontent.com
titan.citrix.com
6    160.8.236.22 (London, United Kingdom)

ASN14340 (SALESFORCE, US)
PTR: dcl5-ncg1-c3-arn3.eu53-ar3.force.com
service.force.com
1    34.95.87.118 (Kansas City, United States)

ASN396982 (GOOGLE-CLOUD-PLATFORM, US)
PTR: 118.87.95.34.bc.googleusercontent.com
prod.static.citrix.com
2    34.193.177.33 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-193-177-33.compute-1.amazonaws.com
d.la3-core1.sfdc-yfeipo.salesforceliveagent.com
2    44.206.27.244 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-44-206-27-244.compute-1.amazonaws.com
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com
Apex Domain
Subdomains		 Transfer
61 citrix.com
support.citrix.com — Cisco Umbrella Rank: 164407
www.citrix.com — Cisco Umbrella Rank: 7939
titan.citrix.com — Cisco Umbrella Rank: 144803
prod.static.citrix.com — Cisco Umbrella Rank: 521339
4 MB
6 force.com
service.force.com — Cisco Umbrella Rank: 4093
24 KB
4 salesforceliveagent.com
d.la3-core1.sfdc-yfeipo.salesforceliveagent.com — Cisco Umbrella Rank: 11358
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com
5 KB
4 trustarc.com
consent.trustarc.com — Cisco Umbrella Rank: 3434
40 KB
2 google.com
www.google.com — Cisco Umbrella Rank: 3
997 B
1 gstatic.com
www.gstatic.com
217 KB
76 6
Domain Requested by
57 support.citrix.com 2 redirects support.citrix.com
6 service.force.com support.citrix.com
4 consent.trustarc.com support.citrix.com
consent.trustarc.com
2 d.la13-core1.sfdc-yfeipo.salesforceliveagent.com support.citrix.com
2 d.la3-core1.sfdc-yfeipo.salesforceliveagent.com support.citrix.com
2 titan.citrix.com support.citrix.com
2 www.google.com support.citrix.com
1 prod.static.citrix.com support.citrix.com
1 www.gstatic.com www.google.com
1 www.citrix.com support.citrix.com
76 10

This site contains links to these domains. Also see Links.

Domain
community.citrix.com
twitter.com
www.linkedin.com
www.facebook.com
www.cloud.com
Subject Issuer Validity Valid
support.citrix.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2024-07-05 -
2025-07-08		 a year crt.sh
www.citrix.com
GeoTrust RSA CA 2018		 2024-09-03 -
2025-09-02		 a year crt.sh
*.trustarc.com
Amazon RSA 2048 M02		 2024-03-16 -
2025-04-14		 a year crt.sh
*.google.com
WR2		 2024-10-07 -
2024-12-30		 3 months crt.sh
*.gstatic.com
WR2		 2024-10-07 -
2024-12-30		 3 months crt.sh
titan.citrix.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2024-05-23 -
2025-05-22		 a year crt.sh
*.eu53.force.com
DigiCert TLS RSA SHA256 2020 CA1		 2024-05-24 -
2025-05-22		 a year crt.sh
*.static.citrix.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2024-05-20 -
2025-05-19		 a year crt.sh
la3-core1.sfdc-yfeipo.salesforceliveagent.com
DigiCert TLS RSA SHA256 2020 CA1		 2024-01-19 -
2025-01-17		 a year crt.sh
la13-core1.sfdc-yfeipo.salesforceliveagent.com
DigiCert TLS RSA SHA256 2020 CA1		 2024-08-02 -
2025-08-01		 a year crt.sh

This page contains 4 frames:

Primary Page: https://support.citrix.com/s/?language=en_US
Frame ID: F47AA7B3A6DD348B259F6D3482861942
Requests: 73 HTTP requests in this frame

Frame: https://consent.trustarc.com/get?name=crossdomain.html&domain=citrix.com
Frame ID: 8404EF94B70BCA35C321A98CBAE69CBF
Requests: 1 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LdiZuMpAAAAAHYOyUw6Ac4adYyJ9nZJkfJF5AIg&co=aHR0cHM6Ly9zdXBwb3J0LmNpdHJpeC5jb206NDQz&hl=de&v=-ZG7BC9TxCVEbzIO2m429usb&size=invisible&cb=2t18c3bbct1v
Frame ID: BC9CD70880DD4E7095C1AC0A7998AAD4
Requests: 1 HTTP requests in this frame

Frame: https://service.force.com/embeddedservice/5.0/esw.html?parent=https://support.citrix.com/s/?language=en_US
Frame ID: C7F3731E9268C9A91B0DB7EF99A631B7
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Citrix Customer Service

Page URL History Show full URLs

  1. http://support.citrix.com/ HTTP 307
    https://support.citrix.com/ HTTP 301
    https://support.citrix.com/s/ HTTP 301
    https://support.citrix.com/s/?language=en_US Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • service\.force\.com
Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • consent\.trustarc\.com
Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?
Overall confidence: 100%
Detected patterns
  • /recaptcha/api\.js

Page Statistics

76
Requests

100 %
HTTPS

9 %
IPv6

6
Domains

10
Subdomains

12
IPs

3
Countries

4028 kB
Transfer

15217 kB
Size

13
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support.citrix.com/ HTTP 307
    https://support.citrix.com/ HTTP 301
    https://support.citrix.com/s/ HTTP 301
    https://support.citrix.com/s/?language=en_US Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

76 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
support.citrix.com/s/
Redirect Chain
  • http://support.citrix.com/
  • https://support.citrix.com/
  • https://support.citrix.com/s/
  • https://support.citrix.com/s/?language=en_US
157 KB
45 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.citrix.com/s/?language=en_US
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
35.158.127.52 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-127-52.eu-central-1.compute.amazonaws.com
Software
sfdcedge /
Resource Hash
eae575f42f202e353a2f9e53061a64895f02687dfb8b648c01c407cd49aecfcf
Security Headers
Name Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36

Response headers

cache-control
no-cache,must-revalidate,max-age=0,no-store,private
content-encoding
gzip
content-security-policy
upgrade-insecure-requests frame-ancestors 'self'
content-security-policy-report-only
frame-src *.force.com https://player.vimeo.com https://www.linkedin.com 'self' *.yext.com *.youtube.co.uk https://sfdc-link-preview.hk.salesforce.com https://checkoutshopper-test.adyen.com/ https://pal-test.adyen.com https://globalplatform.cloud.coveo.com *.cybersource.com *.youtube.es *.fast.wistia.net https://consent.trustarc.com *.pagescdn.com *.yextevents.com https://www.gstatic.com *.youtube.ie https://www.youtube.com https://pay.google.com *.youtube.jp https://content.analytics.apttus.com *.player.vimeo.com https://data.analytics.apttus.com *.youtube.fr https://*.a.forceusercontent.com https://player.cloudinary.com https://sfdc-link-preview-staging.sfdc.sh https://s1.adis.ws *.forceusercontent.com *.youtube.com https://usageanalytics.coveo.com https://citrite.file.force.com *.youtube.nl https://service.force.com/embeddedservice/ https://*.coveo.com https://fast.wistia.net *.quip.com *.youtube-nocookie.com https://www.paypal.com https://www.citrix.com https://appiniummastertrial.secure.force.com https://trusales-sandbox.primary-intel.com https://play.vidyard.com *.yextapis.com *.youtube.com.br *.salesforce-experience.com https://consent-pref.trustarc.com *.salesforceliveagent.com *.i1.adis.ws https://scormanywhere.secure.force.com https://fonts.gstatic.com https://cloudplatform.coveo.com https://checkoutshopper-live.adyen.com/ *.sfdcfc.net https://platform.cloud.coveo.com *.youtube.ca *.players.brightcove.net https://location.force.com https://fonts.googleapis.com *.bcove.video *.vidyard.com https://max-azprod.apttuscloud.com https://www.gstatic.com/recaptcha/ https://players.brightcove.net https://www.yext-pixel.com https://usa1.sfdc-yfeipo.salesforce.com https://cdn.embedly.com https://www.google.com/recaptcha/ https://js.stripe.com/ https://www.sandbox.paypal.com *.player.cloudinary.com https://*.a.forceusercontent.com/lightningmaps/ *.salesforce.com *.s1.adis.ws https://max-azsandbox.apttuscloud.com https://trusales.primary-intel.com *.youtube.pl; report-uri https://citrite.lightning.force.com/_/ContentDomainCSPNoAuth?tenantId=00D300000006M9V&type=lightning
content-type
text/html;charset=UTF-8
date
Fri, 01 Nov 2024 01:35:32 GMT
expires
Thu, 02 Nov 2023 01:35:32 GMT
last-modified
Thu, 02 Nov 2023 01:35:32 GMT
link
</s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js>;rel=preload;as=script;nopush,</s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%221176_gJXcTqd3KllqEBeApbDkWQ%22%7D%2C%22apce%22%3A1%2C%22apck%22%3A%22JHt0aW1lc3RhbXB9MDAwMDAwMDAzODFlbl9VUw%22%2C%22mlr%22%3A1%2C%22pathPrefix%22%3A%22%22%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/resources.js?pu=1&pv=17303476750001855638233&rv=1730195934000>;rel=preload;as=script;nopush,</s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-9.320.2-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%221176_gJXcTqd3KllqEBeApbDkWQ%22%7D%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/app.js?3=>;rel=preload;as=script;nopush
referrer-policy
origin-when-cross-origin
server
sfdcedge
server-timing
Total;dur=200
strict-transport-security
max-age=63072000; includeSubDomains
timing-allow-origin
*
vary
Origin, Accept-Encoding
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-request-id
b2aeb7d28665be1997f7a4b0d533cc53
x-sfdc-request-id
b2aeb7d28665be1997f7a4b0d533cc53

Redirect headers

cache-control
no-cache,must-revalidate,max-age=0,no-store,private
content-security-policy
upgrade-insecure-requests
date
Fri, 01 Nov 2024 01:35:32 GMT
location
https://support.citrix.com/s/?language=en_US
referrer-policy
origin-when-cross-origin
server
sfdcedge
strict-transport-security
max-age=63072000; includeSubDomains
x-content-type-options
nosniff
x-request-id
2d085623332a319ec3e5e1726c50f813
x-sfdc-request-id
2d085623332a319ec3e5e1726c50f813
aura_prod.js
support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/ 		859 KB
269 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
35.158.127.52 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-127-52.eu-central-1.compute.amazonaws.com
Software
sfdcedge /
Resource Hash
0fb4ae9169bdff3cfdf12e499e92089bbdf1779031731c2607f73b621504fe44
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/s/?language=en_US

Response headers

x-request-id
6216286adc92e9a65bb0d05b3c81e842
access-control-expose-headers
Server-Timing
content-encoding
gzip
x-content-type-options
nosniff
server-timing
Total;dur=42
date
Fri, 01 Nov 2024 01:35:32 GMT
content-type
text/javascript;charset=UTF-8
vary
Accept-Encoding
last-modified
Mon, 28 Oct 2024 00:10:22 GMT
strict-transport-security
max-age=63072000; includeSubDomains
cache-control
public,max-age=31536000,immutable
timing-allow-origin
*
x-sfdc-request-id
6216286adc92e9a65bb0d05b3c81e842
referrer-policy
origin-when-cross-origin
access-control-allow-origin
*
server
sfdcedge
resources.js
support.citrix.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaa... 		43 KB
11 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.citrix.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%221176_gJXcTqd3KllqEBeApbDkWQ%22%7D%2C%22apce%22%3A1%2C%22apck%22%3A%22JHt0aW1lc3RhbXB9MDAwMDAwMDAzODFlbl9VUw%22%2C%22mlr%22%3A1%2C%22pathPrefix%22%3A%22%22%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/resources.js?pu=1&pv=17303476750001855638233&rv=1730195934000
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
35.158.127.52 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-127-52.eu-central-1.compute.amazonaws.com
Software
sfdcedge /
Resource Hash
227f97bf80496a64bf139c36f0b126e24d5e22b5599474b170ab428150210651
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/s/?language=en_US

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-request-id
16478ad41f766253e3c35265297f04f1
cache-control
public,max-age=31536000,immutable
x-sfdc-request-id
16478ad41f766253e3c35265297f04f1
content-encoding
gzip
referrer-policy
origin-when-cross-origin
x-content-type-options
nosniff
access-control-allow-origin
*
date
Fri, 01 Nov 2024 01:35:32 GMT
content-type
text/javascript;charset=UTF-8
vary
Accept-Encoding
server
sfdcedge
last-modified
Wed, 30 Oct 2024 04:12:04 GMT
app.js
support.citrix.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-9.320.2-b%22%2C%22parts%22%3A%22f%22... 		3 MB
637 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.citrix.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22dfs%22%3A%228%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-9.320.2-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%221176_gJXcTqd3KllqEBeApbDkWQ%22%7D%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/app.js?3=
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
35.158.127.52 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-127-52.eu-central-1.compute.amazonaws.com
Software
sfdcedge /
Resource Hash
b3e9978a6c2ae8b6553489a05482d061f8c5dd8da32b1df62e4a456ee66a15e6
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/s/?language=en_US

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-request-id
d1b91982414b555d2a83ba1b4e7d4119
cache-control
public,max-age=31536000,immutable
x-sfdc-request-id
d1b91982414b555d2a83ba1b4e7d4119
content-encoding
gzip
referrer-policy
origin-when-cross-origin
x-content-type-options
nosniff
access-control-allow-origin
*
date
Fri, 01 Nov 2024 01:35:32 GMT
content-type
text/javascript;charset=UTF-8
last-modified
Mon, 28 Oct 2024 00:10:22 GMT
vary
Accept-Encoding
server
sfdcedge
CSP_cssOverride.css
support.citrix.com/sfsites/c/resource/CSP_CSS_Override/Stylesheet/ 		21 KB
5 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.citrix.com/sfsites/c/resource/CSP_CSS_Override/Stylesheet/CSP_cssOverride.css?v=3
Requested by
Host: support.citrix.com
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https://support.citrix.com/sfsites/c/resource/AppInsightsHelper
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General
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https://support.citrix.com/sfsites/c/resource/InsightsOOBComponents
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1 KB 		Script
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accept-ranges
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last-modified
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content-type
application/x-javascript
vary
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chat_header_rebranded.png
prod.static.citrix.com/images/chatbot/ 		2 KB
2 KB 		Image
General
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https://prod.static.citrix.com/images/chatbot/chat_header_rebranded.png
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Host: support.citrix.com
URL: https://support.citrix.com/sfsites/c/resource/BOT_Resources/css/chatbot.css?v=2
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TLS 1.3, , AES_128_GCM
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server
UploadServer
liveagent.esw.min.js
service.force.com/embeddedservice/5.0/client/ 		20 KB
6 KB 		Script
General
Check archive.org
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https://service.force.com/embeddedservice/5.0/client/liveagent.esw.min.js
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
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strict-transport-security
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public,max-age=86400
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content-type
application/x-javascript
vary
Accept-Encoding
esw.html
service.force.com/embeddedservice/5.0/ Frame C7F3 		0
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https://service.force.com/embeddedservice/5.0/esw.html?parent=https://support.citrix.com/s/?language=en_US
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
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TLS 1.3, , AES_256_GCM
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Software
/
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

Referer
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1
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Response headers

accept-ranges
bytes
cache-control
public,max-age=86400
content-encoding
gzip
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expires
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last-modified
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origin-trial
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referrer-policy
origin-when-cross-origin
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vary
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x-content-type-options
nosniff
x-robots-tag
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favicon.ico
support.citrix.com/ 		1 KB
1 KB 		Other
General
Check archive.org
Download Go to
Full URL
https://support.citrix.com/favicon.ico?v=2
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
35.158.127.52 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
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Response headers

strict-transport-security
max-age=63072000; includeSubDomains
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Fri, 01 Nov 2024 23:53:59 GMT
date
Fri, 01 Nov 2024 01:35:38 GMT
content-type
image/x-icon
server
sfdcedge
EmbeddedServiceConfig.jsonp
d.la3-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/EmbeddedService/ 		175 B
533 B 		Script
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https://d.la3-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceConfig.jsonp?Settings.prefix=EmbeddedService&org_id=00D300000006M9V&EmbeddedServiceConfig.configName=Deployment_for_WWSS&callback=embedded_svc.liveAgentAPI.handleChatSettings&version=48&EmbeddedServiceConfig.language=en_US
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
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Software
envoy /
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Security Headers
Name Value
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Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

transfer-encoding
chunked
cache-control
no-cache
content-encoding
gzip
pragma
no-cache
x-envoy-upstream-service-time
6
access-control-allow-credentials
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x-content-type-options
nosniff
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*
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content-type
text/javascript
server
envoy
invite.esw.min.js
service.force.com/embeddedservice/5.0/client/ 		19 KB
5 KB 		Script
General
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https://service.force.com/embeddedservice/5.0/client/invite.esw.min.js
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
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H2
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TLS 1.3, , AES_256_GCM
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160.8.236.22 London, United Kingdom, ASN14340 (SALESFORCE, US),
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dcl5-ncg1-c3-arn3.eu53-ar3.force.com
Software
/
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Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-robots-tag
none
cache-control
public,max-age=86400
content-encoding
gzip
origin-trial
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last-modified
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content-type
application/x-javascript
vary
Accept-Encoding
Settings.jsonp
d.la3-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/Visitor/ 		178 B
534 B 		Script
General
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Full URL
https://d.la3-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/Visitor/Settings.jsonp?Settings.prefix=Visitor&Settings.buttonIds=[5734z000000wk6v]&Settings.updateBreadcrumb=1&callback=embedded_svc.liveAgentAPI.connection.handlePing&deployment_id=57260000000TNv2&org_id=00D300000006M9V&version=48
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
34.193.177.33 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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ec2-34-193-177-33.compute-1.amazonaws.com
Software
envoy /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

transfer-encoding
chunked
cache-control
no-cache
content-encoding
gzip
pragma
no-cache
x-envoy-upstream-service-time
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date
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content-type
text/javascript
server
envoy
inert.min.js
service.force.com/embeddedservice/5.0/utils/ 		8 KB
3 KB 		Script
General
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Full URL
https://service.force.com/embeddedservice/5.0/utils/inert.min.js
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
Protocol
H2
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TLS 1.3, , AES_256_GCM
Server
160.8.236.22 London, United Kingdom, ASN14340 (SALESFORCE, US),
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dcl5-ncg1-c3-arn3.eu53-ar3.force.com
Software
/
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
x-robots-tag
none
cache-control
public,max-age=86400
content-encoding
gzip
origin-trial
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referrer-policy
origin-when-cross-origin
x-content-type-options
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accept-ranges
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date
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last-modified
Tue, 18 Aug 2020 17:12:46 GMT
content-type
application/x-javascript
vary
Accept-Encoding
EmbeddedServiceConfig.jsonp
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/EmbeddedService/ 		27 KB
4 KB 		Script
General
Check archive.org
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Full URL
https://d.la13-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceConfig.jsonp?Settings.prefix=EmbeddedService&org_id=00D300000006M9V&EmbeddedServiceConfig.configName=Deployment_for_WWSS&callback=embedded_svc.liveAgentAPI.handleChatSettings&version=48&EmbeddedServiceConfig.language=en_US
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
Protocol
H2
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TLS 1.3, , AES_128_GCM
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Software
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

cache-control
no-cache
content-encoding
gzip
pragma
no-cache
access-control-allow-credentials
true
x-content-type-options
nosniff
expires
-1
access-control-allow-origin
*
date
Fri, 01 Nov 2024 01:35:38 GMT
content-type
text/javascript
Settings.jsonp
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/Visitor/ 		688 B
601 B 		Script
General
Check archive.org
Download Go to
Full URL
https://d.la13-core1.sfdc-yfeipo.salesforceliveagent.com/chat/rest/Visitor/Settings.jsonp?Settings.prefix=Visitor&Settings.buttonIds=[5734z000000wk6v]&Settings.updateBreadcrumb=1&callback=embedded_svc.liveAgentAPI.connection.handlePing&deployment_id=57260000000TNv2&org_id=00D300000006M9V&version=48
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/ZzhjQmRxMXdrdzhvS0RJMG5qQVdxQTdEcXI0cnRHWU0zd2xrUnFaakQxNXc5LjMyMC4y/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
44.206.27.244 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-44-206-27-244.compute-1.amazonaws.com
Software
/
Resource Hash
ac2a0065e70641ef67f9471a81729b508167667e45a76ec81bbd8bfc7788fa09
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.citrix.com/

Response headers

cache-control
no-cache
content-encoding
gzip
pragma
no-cache
access-control-allow-credentials
true
x-content-type-options
nosniff
expires
-1
access-control-allow-origin
*
date
Fri, 01 Nov 2024 01:35:38 GMT
content-type
text/javascript

Verdicts & Comments Add Verdict or Comment

57 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 function| readCookie function| readDomain object| date string| domain object| Insights function| initializeChatSession function| initESW function| ConnectToLiveAgent function| SendBotInsightsEvents object| truste function| shouldRepop function| shouldResolveConsent string| userType object| AppGlobals function| sendInsightsEvents function| sendErrorInsightsEvent object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client object| picassoSPA string| comm__attrVariationKey number| pageStartTime object| Aura object| AuraLocker object| AuraLockerDisabled object| $A object| aura function| DOMPurify function| registerOOBEventsWrapper function| registerOOBEvents function| trackClicks function| addOutageBannerFunction function| addListnerToNavElement function| addListnerToNavButton function| addListnerToProfileButton object| eventsList function| _truste_eu object| PREF_MGR_API_DEBUG object| PrivacyManagerAPI object| TRUSTE_CMAPI_DEBUG object| recaptcha function| Router function| _moreThenOneCriteria function| _isOnlyValidTokens function| _isNoAmbiguousAndOr function| _checkAmbiguousNum function| _checkParentheses function| _filterValidation function| _validate object| closure_lm_214404 object| embedded_svc

13 Cookies

Domain/Path Name / Value
support.citrix.com/s Name: renderCtx
Value: %7B%22pageId%22%3A%22d6c496cf-44b3-47de-b6e2-bf86b43b7ab7%22%2C%22schema%22%3A%22Published%22%2C%22viewType%22%3A%22Published%22%2C%22brandingSetId%22%3A%22b263f661-21ad-4e09-bcaf-4e7c2f75b1ae%22%2C%22audienceIds%22%3A%226Au4z000000TNCy%22%7D
.citrix.com/s Name: LSKey-CoveoV2$coveo_visitorId
Value: ae09c561-7896-474b-ad0b-6b86a4c382e9
support.citrix.com/ Name: CookieConsentPolicy
Value: 0:1
support.citrix.com/ Name: LSKey-c$CookieConsentPolicy
Value: 0:1
.citrix.com/ Name: insight_session
Value:
.support.citrix.com/ Name: TAsessionID
Value: ccccc7f1-ac48-4fbd-bb71-797b45fa860c|NEW
.support.citrix.com/ Name: notice_behavior
Value: implied,eu
.citrix.com/ Name: insight_selfsvc_session
Value: 1730424933937
.citrix.com/ Name: LSKey-c$insight_session
Value: f7c7e072-07ec-448b-9290-573985c126cc
.citrix.com/ Name: LSKey-c$insight_selfsvc_session
Value: 1730424936371
titan.citrix.com/ Name: GCLB
Value: CNfei4iajbLmPxAD
support.citrix.com/ Name: pctrk
Value: bcb7ac1f-7bee-4f27-8824-1af4052e0661
.force.com/ Name: BrowserId
Value: mLrchJfxEe-aausXnr8h1g

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

consent.trustarc.com
d.la13-core1.sfdc-yfeipo.salesforceliveagent.com
d.la3-core1.sfdc-yfeipo.salesforceliveagent.com
prod.static.citrix.com
service.force.com
support.citrix.com
titan.citrix.com
www.citrix.com
www.google.com
www.gstatic.com
13.225.78.35
13.225.78.57
130.211.22.189
142.250.186.100
160.8.236.22
216.58.206.35
2a02:26f0:3500:88d::2aec
34.193.177.33
34.95.87.118
35.158.127.52
44.206.27.244
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12834f596f899e7e17cc2a4a76a1ee77ea0f1ebbfb61e8a33dafe426327c71a3
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1df96aff7c1a0b4a1f03d51ec741df8d542fcf32eddee1a0295068e4a7f0017b
1fb177393390c677e082b1c62ef007e1a9ed762edf3263191053944e161c4228
227f97bf80496a64bf139c36f0b126e24d5e22b5599474b170ab428150210651
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2e9d07a35c634046e74745df6da9d72c8fa58dd568e3af875feb91919ceed0a6
34b140eda0ce9324517b581748598ccdae8f9945d2cc7d72dc622ed083d8c082
4153a04ef4c75a18727895f7c3ddb046276b222f259086c24d3ba7e831816b21
448d84c20239475b427d6b827dcbb931f99658794ebff8113001c85a8a1e5ca5
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4e281411c8439aab530b7a934d0db9653852fc2daf2138c729756ae05ca36483
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8ee0d0f83c9a5a311d2ee4d9bf2310ba69a3bbc6b0d9449bea86694536f91ef6
916fcabc209851ba77b99cea994c9a42b32e9353175f28916c92fe74d65fcaac
921e920dc626b36c2c28366af8a713b8d62024997680d207b8a11ed46953d8d4
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a
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c2961f2fc8d4737664f2664b1509b4b10ab4279e9f33ad16fd4cb03933c8943e
c3509aae0e00c4e8cafda8a5e80ae3db94ea5a55bff7198c1e9e1f1b0e26f1d8
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e807e5d8b8fd9438d47e88a307142b819bc6ce379cf678a9af513032081ef9c9
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eae575f42f202e353a2f9e53061a64895f02687dfb8b648c01c407cd49aecfcf
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fd946ae6584b75648cdfcf59f6d761775235d520112f489e9948d78f309bc06d