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 * hicloud
 * hicloud CaaS
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 * hicloud Boxe
 * hicloud S3
 * hicloud PaaS
 * Enterprise Network Service
 * Enterprise Internet Service
 * HiLink VPN
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 * Vulnerability Assessment and Penetration Test Service
 * Intrusion Prevention System
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Home > About HiNet
About Us

CORPORATE HISTORY

Chunghwa Telecom's Data Communications Business Group (CHT-D), traces its
history back to 1981 when the Directorate General of Telecommunication (DGT),
Ministry of Transportation and Communications, set up the Data Communication
Institute (DCI). The Institute's mission was twofold: 1) to create a public data
communication network for industry, government and the general public to
facilitate their communication, business, administration, and policy-making; and
2) to develop applied information systems to enhance operational efficiency and
service quality for our customers.

In 1996, the telecom operations of the DGT were spun-off as Chunghwa Telecom
Co., Ltd which continues to carry out the telecom business while the DGT
continues to be the industry regulator. At the same time, the Data Communication
Institute under DGT became a subsidiary company under Chunghwa Telecom.

OUR VALUES

Data communications and value-added services are our company's two main areas of
operations. With its excellent broadband network, online value-added and digital
content services, CHT-D is the biggest Internet service provider in Taiwan, and
HiNet has been the brand name for our pioneering Internet services since 1994.

A rich, R&D-based industry leader, CHT-D constantly introduces new services,
including: Internet video (hichannel), Internet data security, remote
surveillance, VoIP (web-based telephone), the Government Service Network (for
government agencies), e-government service for citizens, Virtual Private
Networks (VPN), energy-saving and Cloud services, to name a few. CHT-D is also
the largest Internet Data Center operator in Taiwan serving the consumer,
business and government markets.
We support businesses with our VPN, information security, data center and Cloud
services. We have launched smart energy-saving services and are also developing
other applications for the Internet of Things (IoT).

For the public sector we have built a start-of-the-art infrastructure and set up
systems for e-government services, such as the Government Service Network (among
government agencies), the e-Government Service Platform (for citizens), the
Electronic Motor Vehicle and Driver Information System and Taiwan's railway
ticket booking system. We also help government agencies develop their Cloud
service environments.

Cloud services are a prime focus for CHT-D now. We are creating a 'Digital
Rainforest': a rich and sustainable ecosystem for our domestic Cloud industry to
develop and diversify and for public and private players to remain effective and
competitive through using the Cloud industry's latest services. Current cloud
services include: hicloud CaaS, hicloud CVPC, hicloud Boxe, hicloud PaaS,
hicloud S3, hicloud Desk, Hami+ personal Cloud – cloudbox, hicloud Mall and
Cloud-based SaaS business applications.

Our hicloud Mall provides a stable and secure Cloud environment and helps
software vendors to quickly find their customers, reducing their marketing costs
and freeing up time and resources for product development, service efficiency
and overall competitiveness. The hicloud Mall is especially useful for Small and
Medium Enterprises: instead of buying they can now rent software and hardware,
reducing investment risks and operational cost. These pay-as-you-go services are
more economical than purchasing hardware and licenses—and more easily scalable
as well. This helps businesses to have leaner operational processes and
stimulates innovative business models.

VISION AND STRATEGY

From the days of being a government institute until today as an innovative
company, we have led Taiwan's ICT development on the levels of strategy,
infrastructure, systems and services. We invest the best human and material
resources plus large budgets to develop the country's ICT environment, from
building a broadband network to developing rich value-added application services
in order to support e-commerce, e-government, e-transportation management and
the modern Internet-based lifestyle.

ORGANIZATION

Our company consists of several departments as shown in the chart below:



President Vice President Corporate Planning Department Human Resource Department
Accounting Department Administration & Asset Management Department Occupational
Safety & Health Department Vice President Marketing Department Enterprise
Business Department Commerce Applications Department (Enterprise Innovation
Office) Principal Engineer Internet Services Department Network Operation &
Maintenance Department Government Network Department Information Technology
Department Assistant Vice President Internet of Things Department Cloud System
Department Deputy Principal Engineer Information & Communication Security
Department



Main Services
 * Network and Internet Services: ADSL, fiber to the x (FTTx), leased lines,
   ISDN, WLAN, HiLink (IP VPN), securities information trading networks and
   other types of network services.
 * Value-added services: e-commerce services (B2B, B2C, G2B), email service,
   Super hiPage advertising, corporate e-learning, commercial faxing and
   messaging, energy-saving service (iEN), HiNet video conference service
   (hiVideo), remote surveillance (Ucam), social networking service (Xuite),
   Internet video service (hichannel), online games, anti-virus services,
   Internet porn gatekeeper, web-based time management, web-based faxing, VoIP,
   data center services(co-location, equipment rental, remote back-up, etc.),
   digital voicemail service, 3D map services (ShowTaiwan), Cloud services and
   more.
 * e-Government platform and services: such as the Government e-Procurement
   System, Government Root Certification Authority, Government Service Network
   (GSN), MyEGov, Marine Information Service, Electronic Motor Vehicle and
   Driver Information System, Taiwan Railway Administration Online Ticket
   Booking, Land Information Services and more.



Internet Browser Compatibility
Internet Browser Compatibility

INTERNET BROWSER COMPATIBILITY

 * Internet Explorer 7 and above
 * Google Chrome 2.0 and above
 * FireFox 3.0 and above
 * Safari 4.0 and above

 
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HiNet 24-hour toll-free service number:

Personal: 0800-080-412 Business: 0800-080-365

© 2013 HiNet Internet Service by Chunghwa Telecom All Rights Reserved.

Privacy Policy ∣ Investors ∣Service Center ∣ CSR


HINET 24-HOUR TOLL-FREE SERVICE NUMBER: 0800-080-412


PERSONAL: 0800-080-412
BUSINESS: 0800-080-365

© 2013 HiNet Internet Service by Chunghwa Telecom All Rights Reserved.