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At a Glance About us ABOUT US Who we are, how to contact us, and where to learn more. Our Story Blog Careers Contact Newsroom Reports Certification Investor Relations Board of Directors Leadership Financial Statements Industry Recognition CSR and ESG Subsidiaries SUBSIDIARIES Medi Assist subsidiaries are legally separate entities, which means they have their own management, operations, and financial statements TPA Medi Assist Insurance TPA Medvantage Insurance TPA Raksha Insurance TPA IPMI Mayfair We Care Expertise EXPERTISE Driving access to high-quality healthcare Benefits Administration International Private Medical Insurance Self-Funded Plans Medical Value Travel Facilitator Borderless Network - Empanel Your hospital - Search Network Hospitals Products & Technology Partners PARTNERS Discover our Business and Tech Partners All Partners MediBuddy IHX Swasth Shikhar Insurance Ekincare Truworth Wellness Connect & Heal mfine POLICY Privacy Policy Terms of Use Others BORDERLESS BENEFITS A Third Party Administrator delivering capabilities to the insurance ecosystem across geographies and networks for over two decades. OUR SUBSIDIARIES Thriving streamlined benefits administration for optimised claims management and an enhanced member experience Explore Explore Explore Explore OUR EXPERTISE Our digital-first technologies and integrated service capabilities seamlessly enhance member experiences BENEFITS ADMINISTRATION Streamlined benefits administration for optimized claims management INTERNATIONAL PRIVATE MEDICAL INSURANCE (IPMI) Comprehensive global coverage and hassle-free healthcare abroad SELF-FUNDED PLANS Empowering organizations with flexible and customized benefit designs MEDICAL VALUE TRAVEL Cost-effective, high-quality & personalized healthcare support BORDERLESS NETWORK Access to a global network of health and wellness service providers PRODUCTS & TECHNOLOGY Advanced digital solutions to ensure seamless benefits management OUR FOOTPRINT AS OF H1 - FY 24 INR 95 B+ Premiums under management Group & retail premiums (excluding govt. schemes) 1069 + Cities with provider partnerships 210 K+ SI protect users 12.5 M+ Member portal users 100 K+ Virtual help desk chats 48 k+ Agent portal users 18 K+ Provider partnerships 6 M+ Claims received annually Group & retail claims (India) (As of FY 23) 35 Insurer partnerships India & international 141 Countries with network India & international 97 Offices pan India Including govt. schemes offices 9500 + Enterprise clients As of FY 23 6200 + Employees OUR VISION & HISTORY Incorporated in 2000, with a vision to deliver informed healthcare decisions to a billion lives connected by our technology, partnerships and human touch, Medi Assist has grown rapidly over the past years and is now considered a trusted name. Through strategic acquisitions, we've expanded our capabilities to serve our members not only in India but also across 141 countries worldwide. 2000 Medi Assist is incorporated. 2002 Registration of Medi Assist TPA as a third party administrator with IRDAI. 2010 Medimatter Health acquired stake in our company from Reliance Capital Ltd. and Medybiz Pvt. Ltd. 2011 Investment by Bessemer Health in our company. 2013 Investment by Investcorp Private Equity. 2016 Medi Assist TPA acquired DHS TPA. 2018 Medi Assist TPA acquired Medicare Insurance TPA Services (India) Pvt. Ltd. 2022 Medi Assist acquires Mayfair We Care. 2023 Medi Assist TPA acquires Medvantage TPA & Raksha Insurance TPA. > The technology that Medi Assist partnered with us to build allows healthcare > providers within the IHX eco-system to work collaboratively to manage a > hospital's revenue cycle, billing and settlement with third party payer > systems. Our AI/ML collaboration with Medi Assist allowed us to deliver > faster, accurate and superior outcomes. Ambuj Kashyap Co-Founder, IHX > We were exploring partners… Medi Assist really stood out because you guys had > the right skills and resources that we needed as a digital-first company. Sarbvir Singh CEO, Policybazaar > At MediBuddy, we believe in community first and company second. We > passionately believe in having partners that share the same values, and Medi > Assist is one of those partners. Medi Assist helped us grow our competency, > while being an exceptional strategic as well as execution partner. Satish Kannan CEO, MediBuddy > Our partnership with Medi Assist eliminates cost of suboptimal therapies that > can result in loss of life or organ(s) or reduced quality of life and > productivity in people detected with Cancer. Our partnership focuses on > evidence-based expert recommended treatments, be it sponsored by states or > corporations. Gitika Srivastava CEO, Navya General helpline 01206937324 Senior citizen helpline 1800 419 9493 Chat with us on WhatsApp ABOUT MEDI ASSIST Our Story At a Glance Board of Directors Leadership Financial Statements Industry Recognition CSR and ESG Newsroom Reports Certification Investor Relations Blog Careers Contact SUBSIDIARIES Medi Assist Insurance TPA Medvantage Insurance TPA Raksha Insurance TPA Mayfair We Care POLICY Privacy Policy Terms of Use Others AREA OF EXPERTISE Benefits Administration International Private Medical Insurance Self-Funded Plans Medical Value Travel Facilitator Borderless Network - Empanel Your Hospital - Search Network Hospitals Products & Technology PARTNERS All Partners MediBuddy IHX Swasth Shikhar Insurance Ekincare Truworth Wellness Connect & Heal mfine Download the MAven app Medi Assist Healthcare Services Ltd. © 2024. All Rights Reserved CONNECT WITH US IN REAL-TIME ON WHATSAPP FOR INSTANT QUERY REDRESSAL We just made it easier for you to reach us. Our smart WhatsApp Chatbot will help you find the answer to your query in no time. Now, just drop a “Hi” on the below whatsapp business number +91 70266 69449 or scan the QR code to chat with us on WhatsApp 1 * Hello there! Questions? I am here to help. Today -------------------------------------------------------------------------------- New Messages Medi Assist official website bot a few seconds ago Hi, I'm MAven, your digital assistant from Medi Assist. I'm here to make insurance easy for you. Please choose from the below options. E-card Cashless Hospitals Cashless Claim Form Reimbursement Form Medi Assist Offices Claim Status ⚡by Freshworks 1