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Coveo


Coveo
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   Platform
    * Coveo Relevance Cloud™ Make every experience relevant with AI
    * Intelligent Search Choose search that really works
    * Recommender Predict what people need next
    * Content Personalization Let clicks and context shape the journey
   
   Solutions
    * Service & Support Your best service outcomes – scaled
    * Ecommerce Frictionless experiences, easy add-to-cart
    * Workplace Proactive knowledge, empowered employees
    * Website Relevant journeys that convert
   
   Integrations
    * Salesforce
    * Sitecore
    * ServiceNow
    * AppDirect
    * Zendesk
    * All integrations

 * Customers
    * Our Customers Our ever-growing list of happy customers
    * Customer Awards Celebrating our Relevance Heroes
    * Customer Support We’re here to help – here’s how
   
   Featured case studies
    * Service Medallia Empowers Tier 1 Agents to Handle 34% More Cases
      Ecommerce How Acuity Brands Turned Their Website Into a Growth Engine
      Workplace Building a More Connected Way to Work at Dell Technologies
    * All case studies

 * Partners
    * Partner Program 150+ trusted accelerators worldwide
    * Find a Partner Fast-track your strategy with the right help
    * Become a Partner Drive opportunities with AI-leading tech
    * MVP Program Meet the pros driving relevance
    * Partner Events and Resources Join our weekly partner enablement events

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Community & Support
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Join Ray Wang, Brian Solis and others at Relevance 360: The Future of Experience
Is AI Register today
+
 


FROM AI-POWERED SEARCH TO AI-POWERED EXPERIENCES

360° relevance in Ecommerce, Service, and Workplace

Explore CoveoRequest a demo

since last monthdepuis le mois dernier 30 % 0.,89 Relevance IndexIndex de
pertinence Total visits Visites totales Jul JUL Aug AOÛ Sep SEP Oct OCT Nov NOV
Dec DÉC Query Click-Through Taux de clic 72 % +50 LowerBaisser DefaultPar défaut
BoostAméliorer Ranking BoostAjustement du classement


JOIN THOUSANDS OF INNOVATORS POWERED BY COVEO

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COVEO RELEVANCE CLOUD™ IS THE COMPREHENSIVE PLATFORM THAT DELIVERS RELEVANCE IN
ALL YOUR DIGITAL EXPERIENCES.


 * Intelligent Search
 * Service & Support
 * Ecommerce
 * Websites
 * Workplace
 * Platform


Intelligent Search


FIND IT WITH AI-POWERED SEARCH

Relevant search doesn’t just retrieve content. It prioritizes the results that
deliver the best outcomes.



Explore Coveo search

Service & Support


PROVIDE BETTER HELP, FASTER

Connect customers to the most relevant answers faster, with AI that powers
customer self-service and assists agent responses.

Explore service solutions

Ecommerce


TURN SHOPPERS INTO BUYERS

Every click and query tells you what a customer wants. Serve up relevant product
results and tailored recommendations that they’ll want to ‘add to cart’.

Explore ecommerce solutions

Websites


TURN VISITORS INTO CUSTOMERS

Help website visitors find what they need effortlessly, so that they engage,
learn, and convert.

Explore website solutions

Workplace


EMPOWER EMPLOYEES WITH PROACTIVE KNOWLEDGE

Make general and role-relevant information easily accessible and specifically
tailored to each employee, wherever they work.

Explore workforce solutions

Platform


BUILT FOR DEVELOPER SUCCESS

From plugging in an AI-powered search box with a couple of lines of code, to
cross-enterprise integrations, Coveo makes it easy to apply AI and win with
relevance.
Explore the Coveo Relevance Cloud

OUT-OF-THE-BOX AI

Our machine learning models are ready to use, and tuned for your most important
use cases. Connect, set, and put them to work.

CLOUD AGILITY, GLOBAL SCALE

Loads of queries? Data residency needs? No problem. Coveo's cloud platform
eliminates performance and management challenges.

DEV-FRIENDLY CONNECTORS AND APIS

Coveo scores top analyst marks for how we make things work, from drag-and-drop
UI customizations to headless APIs and more.


MAKE EVERY EXPERIENCE MORE RELEVANT WITH COVEO

Get a demo




COVEO LEADS THE INDUSTRY
– HERE'S THE PROOF

 * 
   Leader in Cognitive Search "Strengths in data connectors, data ingestion
   intelligence, and tuning"
   Read the report
 * 
   4.7 stars in Gartner Peer Insights "Great platform for IT professionals, lots
   of features and ready to use plugins."
   Read the reviews
 * 
   Strong performer in Journey Orchestration Top marks for partner ecosystem,
   performance, and number of customers.
   Read the report




COVEO BY THE NUMBERS

 * +300% case deflections reported by Service customers
 * +28X add-to-cart conversions reported by Ecommerce customers
 * 160% ESAT scores reported by Workplace customers
 * 1,500+ customer deployments delivering relevance
 * 240 R&D experts in a team growing 25% Q/Q
 * 150+ leading SIs powering customer success worldwide


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© 2021 Coveo Solutions Inc.
All Rights Reserved.


PLATFORM

Overview Technology Intelligent Search Recommender Content Personalization
Analytics


SERVICE

Overview Features Customer Communities Customer Self-Service Contact Centers
Chatbot In-Product Experience


ECOMMERCE

Overview Coveo for Salesforce B2B Commerce


WEBSITE

Overview Dealer Portals Partner Portals


WORKPLACE

Overview Employee Portals Intranets & Knowledge Management


INTEGRATIONS

Overview Coveo for Salesforce Coveo for Sitecore Coveo for ServiceNow Coveo for
AppDirect Coveo Zendesk Integration


INDUSTRIES

High Tech Financial Services Manufacturing Healthcare Telecommunications


RESOURCES

Case Studies Ebooks Videos & Demos Infographics Upcoming Webinars On-Demand
Webinars Blog


DEVELOPER RESOURCES

Security Documentation Coveo Labs Coveo Github System Status


COMPANY

About Us Careers Newsroom COVID-19 Response Contact Us

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