support.microsoft.com Open in urlscan Pro
104.111.214.198 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://support.microsoft.com/en-us/contactus/]
Submission: On May 02 via api (May 2nd 2019, 5:06:32 pm UTC) from US

Summary HTTP 75 Redirects Links 81 Behaviour Indicators

Summary

This website contacted 16 IPs in 6 countries across 7 domains to perform 75 HTTP transactions. The main IP is 104.111.214.198, located in Amsterdam, Netherlands and belongs to AKAMAI-AS - Akamai Technologies, Inc., US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft IT TLS CA 2 on February 27th 2018. Valid for: 2 years.

This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
2 21	104.111.214.198 104.111.214.198	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
3	2a02:26f0:6c0... 2a02:26f0:6c00::210:ba21	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
3	2a02:26f0:10:... 2a02:26f0:10:292::37	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a02:26f0:6c0... 2a02:26f0:6c00::210:ba1b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
3	2a02:26f0:eb:... 2a02:26f0:eb:3ad::2db0	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
3	2a02:26f0:eb:... 2a02:26f0:eb:389::2db0	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
8	52.201.33.187 52.201.33.187	14618 (AMAZON-AES) (AMAZON-AES - Amazon.com)
22	40.77.226.250 40.77.226.250	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
1	2a02:26f0:6c0... 2a02:26f0:6c00:196::13b8	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
6	2a02:26f0:10:... 2a02:26f0:10:297::356e	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1 2	2a01:111:2010... 2a01:111:2010:6::ff11	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
1	2a02:26f0:eb:... 2a02:26f0:eb:386::a8b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	35.174.186.232 35.174.186.232	14618 (AMAZON-AES) (AMAZON-AES - Amazon.com)
1	2a02:26f0:10:... 2a02:26f0:10:291::356e	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1 1	40.126.9.7 40.126.9.7	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
2	52.204.99.153 52.204.99.153	14618 (AMAZON-AES) (AMAZON-AES - Amazon.com)
75	16

21 104.111.214.198 (Amsterdam, Netherlands) 2 redirects

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a104-111-214-198.deploy.static.akamaitechnologies.com

support.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:6c00::210:ba21 (European Union)

ASN20940 (AKAMAI-ASN1, US)

statics-uhf-eus.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:10:292::37 (European Union)

ASN20940 (AKAMAI-ASN1, US)

mem.gfx.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00::210:ba1b (European Union)

ASN20940 (AKAMAI-ASN1, US)

img-prod-cms-rt-microsoft-com.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:eb:3ad::2db0 (European Union)

ASN20940 (AKAMAI-ASN1, US)

cdnssl.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:eb:389::2db0 (European Union)

ASN20940 (AKAMAI-ASN1, US)

cdnssl.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

8 52.201.33.187 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-52-201-33-187.compute-1.amazonaws.com

conductor.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

22 40.77.226.250 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

web.vortex.data.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00:196::13b8 (European Union)

ASN20940 (AKAMAI-ASN1, US)

cdn.optimizely.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2a02:26f0:10:297::356e (European Union)

ASN20940 (AKAMAI-ASN1, US)

www.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a01:111:2010:6::ff11 (United Kingdom) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

login.live.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:eb:386::a8b (European Union)

ASN20940 (AKAMAI-ASN1, US)

compass-ssl.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 35.174.186.232 (Seattle, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-35-174-186-232.compute-1.amazonaws.com

ing-district.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:10:291::356e (European Union)

ASN20940 (AKAMAI-ASN1, US)

www.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 40.126.9.7 (Tokyo, Japan) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

login.microsoftonline.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.204.99.153 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-52-204-99-153.compute-1.amazonaws.com

conductor.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
51	microsoft.com 2 redirects support.microsoft.com web.vortex.data.microsoft.com www.microsoft.com compass-ssl.microsoft.com	863 KB
17	clicktale.net cdnssl.clicktale.net conductor.clicktale.net ing-district.clicktale.net	115 KB
4	akamaized.net statics-uhf-eus.akamaized.net img-prod-cms-rt-microsoft-com.akamaized.net	59 KB
3	gfx.ms mem.gfx.ms	46 KB
2	live.com 1 redirects login.live.com	741 B
1	microsoftonline.com 1 redirects login.microsoftonline.com	2 KB
1	optimizely.com cdn.optimizely.com	757 B
75	7

	Domain	Requested by
22	web.vortex.data.microsoft.com	support.microsoft.com
21	support.microsoft.com	2 redirects support.microsoft.com
10	conductor.clicktale.net	cdnssl.clicktale.net
7	www.microsoft.com	support.microsoft.com statics-uhf-eus.akamaized.net
6	cdnssl.clicktale.net	support.microsoft.com cdnssl.clicktale.net
3	mem.gfx.ms	support.microsoft.com mem.gfx.ms
3	statics-uhf-eus.akamaized.net	support.microsoft.com
2	login.live.com	1 redirects mem.gfx.ms
1	login.microsoftonline.com	1 redirects
1	ing-district.clicktale.net	cdnssl.clicktale.net
1	compass-ssl.microsoft.com	support.microsoft.com
1	cdn.optimizely.com	support.microsoft.com
1	img-prod-cms-rt-microsoft-com.akamaized.net	support.microsoft.com
75	13

This site contains links to these domains. Also see Links.

Domain
www.microsoft.com
products.office.com
www.xbox.com
onedrive.live.com
outlook.live.com
www.skype.com
www.onenote.com
azure.microsoft.com
go.microsoft.com
visualstudio.microsoft.com
developer.microsoft.com
docs.microsoft.com
store.office.com
account.microsoft.com
partner.microsoft.com
msdn.microsoft.com
technet.microsoft.com
channel9.msdn.com
careers.microsoft.com
news.microsoft.com
privacy.microsoft.com

Subject Issuer	Validity	Valid
support.microsoft.com Microsoft IT TLS CA 2	`2018-02-27` - `2020-02-27`	2 years	crt.sh
a248.e.akamai.net DigiCert ECC Secure Server CA	`2018-10-18` - `2019-10-18`	a year	crt.sh
mem.gfx.ms Microsoft IT TLS CA 2	`2018-02-05` - `2020-02-05`	2 years	crt.sh
*.clicktale.net DigiCert SHA2 Secure Server CA	`2018-07-15` - `2019-10-14`	a year	crt.sh
*.vortex.data.microsoft.com Microsoft IT TLS CA 5	`2018-01-30` - `2020-01-30`	2 years	crt.sh
cdn.optimizely.com DigiCert ECC Secure Server CA	`2018-11-24` - `2020-02-23`	a year	crt.sh
www.microsoft.com Microsoft IT TLS CA 4	`2018-01-16` - `2020-01-16`	2 years	crt.sh
compass-ssl.microsoft.com Microsoft IT TLS CA 5	`2018-03-14` - `2020-03-13`	2 years	crt.sh
*.login.live.com Microsoft IT TLS CA 2	`2018-06-29` - `2020-06-29`	2 years	crt.sh

This page contains 6 frames:

Primary Page: https://support.microsoft.com/en-us/contactus/]
Frame ID: AE8C8F990A4647C8C8BFA8E3D3C534D2
Requests: 70 HTTP requests in this frame

Frame: https://cdnssl.clicktale.net/www/tc/crossdomainInclCEC.html?cookie=WRUIDCD03072018
Frame ID: C5AC5E600CC25D52B65E845768D3F847
Requests: 1 HTTP requests in this frame

Frame: https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true
Frame ID: A9EF549A3244882DCA1346DB7CB71489
Requests: 1 HTTP requests in this frame

Frame: https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1556816772&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=b5d848bb-ffe2-490b-3052-ab3853a71494&partnerId=smc
Frame ID: 266136F584FAAE0F25643AFB00181B40
Requests: 1 HTTP requests in this frame

Frame: https://www.microsoft.com/store/buy/cartcount
Frame ID: 37EBBAB23340BA901E8AD8CDCCCF7F7C
Requests: 1 HTTP requests in this frame

Frame: https://support.microsoft.com/silentauth
Frame ID: 4F3009BED7A829632A7A0D172E2B1E70
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Contact Us – Microsoft Support

Detected technologies

Windows Server (Operating Systems) Expand

Overall confidence: 100%
Detected patterns

headers server /IIS(?:\/([\d.]+))?/i

AngularJS (JavaScript Frameworks) Expand

Overall confidence: 100%
Detected patterns

env /^angular$/i

IIS (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /IIS(?:\/([\d.]+))?/i

ClickTale (Analytics) Expand

Overall confidence: 100%
Detected patterns

env /^ClickTale/i

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

env /^jQuery$/i

Page Statistics

75
Requests

100 %
HTTPS

63 %
IPv6

7
Domains

13
Subdomains

16
IPs

6
Countries

1083 kB
Transfer

3708 kB
Size

2
Cookies

81 Outgoing links

These are links going to different origins than the main page.

URL: https://www.microsoft.com/
Title: Microsoft

Search URL Search Domain Scan URL

URL: https://products.office.com/en-us/home
Title: Office

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/
Title: Windows

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/surface
Title: Surface

Search URL Search Domain Scan URL

URL: https://www.xbox.com/
Title: Xbox

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/sale?icid=gm_nav_L0_salepage
Title: Deals

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/windows-10-apps
Title: Windows apps

Search URL Search Domain Scan URL

URL: https://onedrive.live.com/about/en-us/
Title: OneDrive

Search URL Search Domain Scan URL

URL: https://outlook.live.com/owa/
Title: Outlook

Search URL Search Domain Scan URL

URL: https://www.skype.com/en/
Title: Skype

Search URL Search Domain Scan URL

URL: https://www.onenote.com/
Title: OneNote

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/devices
Title: PCs & tablets

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/accessories/en-us
Title: Accessories

Search URL Search Domain Scan URL

URL: https://www.xbox.com/en-us/games/xbox-one?xr=shellnav
Title: Xbox games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/windows-10-games
Title: PC games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/games/windows?icid=TopNavWindowsGames
Title: Windows digital games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/movies-and-tv?icid=TopNavMoviesAndTv
Title: Movies & TV

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/books
Title: Books

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/
Title: Microsoft Azure

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/dynamics365/home
Title: Microsoft Dynamics 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/microsoft-365/?omkt=en-US
Title: Microsoft 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise
Title: Microsoft Industry

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sql-server/
Title: Data platform

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?linkid=2026638
Title: Microsoft Advertising

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/net/
Title: .NET

Search URL Search Domain Scan URL

URL: https://visualstudio.microsoft.com/
Title: Visual Studio

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/cloud-platform/windows-server
Title: Windows Server

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/windows
Title: Windows Dev Center

Search URL Search Domain Scan URL

URL: https://docs.microsoft.com/en-us/
Title: Docs

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/home
Title: Microsoft Store

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/rewards
Title: Microsoft Rewards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download/default.aspx
Title: Free downloads & security

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education?icid=CNavMSCOML0_Studentsandeducation
Title: Education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/find-a-store?icid=TopNavStoreLocations
Title: Store locations

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/gift-cards
Title: Gift cards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sitemap.aspx
Title: View Sitemap

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/buy
Title: 0

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/Accessibility/disability-answer-desk
Title: Disability Answer Desk

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-pro-6/8ZCNC665SLQ5
Title: NEW Surface Pro 6

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-laptop-2/8XQJKK3DD91B
Title: NEW Surface Laptop 2

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/p/surface-go/8v9dp4lnknsz
Title: NEW Surface Go

Search URL Search Domain Scan URL

URL: https://www.xbox.com/en-us/xbox-one-x
Title: Xbox One X

Search URL Search Domain Scan URL

URL: https://www.xbox.com/en-us/xbox-one-s?xr=shellnav
Title: Xbox One S

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/virtualreality
Title: VR & mixed reality

Search URL Search Domain Scan URL

URL: https://store.office.com/en-us/appshome.aspx
Title: Office apps

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/
Title: Account profile

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download
Title: Download Center

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/p/?LinkID=824761&clcid=0x409
Title: Microsoft Store support

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/p/?LinkID=824764&clcid=0x409
Title: Returns

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/orders
Title: Order tracking

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/find-a-store?icid=en-us_UF_FAS
Title: Store locations

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/buy-online-pick-up-in-store?icid=uhf_footer_bopuis
Title: Buy online, pick up in store

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education
Title: Microsoft in education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education/products/office/default.aspx
Title: Office for students

Search URL Search Domain Scan URL

URL: https://products.office.com/en-us/academic/compare-office-365-education-plans
Title: Office 365 for schools

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/education?icid=CNavfooter_Studentsandeducation
Title: Deals for students & parents

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/community/education/
Title: Microsoft Azure in education

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/
Title: Microsoft Azure

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/solution-providers
Title: Find a solution provider

Search URL Search Domain Scan URL

URL: https://partner.microsoft.com/en-us/
Title: Microsoft partner resources

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=808093
Title: Microsoft AppSource

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/health
Title: Health

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/finance/banking-capital-markets
Title: Financial services

Search URL Search Domain Scan URL

URL: https://msdn.microsoft.com/en-us
Title: Developer Network

Search URL Search Domain Scan URL

URL: https://technet.microsoft.com/en-us
Title: TechNet

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/store/register
Title: Microsoft developer program

Search URL Search Domain Scan URL

URL: https://channel9.msdn.com/
Title: Channel 9

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/office
Title: Office Dev Center

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/garage/
Title: Microsoft Garage

Search URL Search Domain Scan URL

URL: https://careers.microsoft.com/
Title: Careers

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/about
Title: About Microsoft

Search URL Search Domain Scan URL

URL: https://news.microsoft.com/
Title: Company news

Search URL Search Domain Scan URL

URL: https://privacy.microsoft.com/en-us
Title: Privacy at Microsoft

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/investor/default.aspx
Title: Investors

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/diversity/
Title: Diversity and inclusion

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/accessibility
Title: Accessibility

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/security/default.aspx
Title: Security

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=206977
Title: Terms of use

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=521839
Title: Privacy and cookies

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/trademarks
Title: Trademarks

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/devices/safety-and-eco
Title: Safety & eco

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 7

https://support.microsoft.com/Scripts/Lib/i18n/angular-locale_en-us.js?v=1.0.19120.2 HTTP 301
https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.19120.2

Request Chain 34

https://support.microsoft.com/app/virtualagentservice/api/silentauth HTTP 302
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1556816774&rver=7.0.6731.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapp%2Fvirtualagentservice%2Fapi%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908 HTTP 302
https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

Request Chain 66

https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=ce1be29a-437c-43b5-b2cb-2a52b728520f%7Cfdf9885b-dd37-42bf-82e5-c3129ef5a302&client-request-id=b7a87bb9-d780-4562-b0a4-7571bb8fea81&x-client-SKU=Js&x-client-Ver=1.0.11&prompt=none&nonce=c08ad712-0583-4c77-9dd6-816a1d59b5b3 HTTP 302
https://support.microsoft.com/silentauth

75 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request Cookie set ] Show response
support.microsoft.com/en-us/contactus/ 79 KB
16 KB 270ms
94ms Document
text/html 104.111.214.198
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/en-us/contactus/]

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 Amsterdam, Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-111-214-198.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

b44a1e333e7220b07448c590365bae96839eeba669e2a4e405f208922e714463

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Host: support.microsoft.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Accept-Encoding: gzip, deflate, br
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Content-Type: text/html; charset=utf-8
Server: Microsoft-IIS/10.0
Strict-Transport-Security: max-age=31536000
X-AspNetMvc-Version: 5.2
SupportServerInfo: DB5|MSEGCEVirtualAgent-Prod-db5|1.0.19120.2
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Content-Encoding: gzip
Expires: Thu, 02 May 2019 17:06:12 GMT
Cache-Control: max-age=0, no-cache, private
Pragma: no-cache
Date: Thu, 02 May 2019 17:06:12 GMT
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GET
H/1.1 200
OK webcorecss.min.css
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54 KB 66ms
64ms Stylesheet
text/css 104.111.214.198
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Full URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/webcore/ltr/webcorecss.min.css
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Request headers

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GET
H/1.1 200
OK maincontent.min.css
support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/ 135 KB
23 KB 122ms
43ms Stylesheet
text/css 104.111.214.198
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Full URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/maincontent.min.css
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/]
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GET
H/1.1 200
OK 51-6d3a1e
statics-uhf-eus.akamaized.net/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/e9-4413b1/4e-bb306d/a9-963a11/10-aee09b/51-465167/1d-9730ee/f4-432943/ 146 KB
20 KB 94ms
7ms Stylesheet
text/css 2a02:26f0:6c00::210:ba21
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Full URL

https://statics-uhf-eus.akamaized.net/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/e9-4413b1/4e-bb306d/a9-963a11/10-aee09b/51-465167/1d-9730ee/f4-432943/51-6d3a1e?ver=2.0

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HTTP/1.1

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Server

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Response headers

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GET
H/1.1 200
OK override.css
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907 B 93ms
6ms Stylesheet
text/css 2a02:26f0:6c00::210:ba21
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Full URL: https://statics-uhf-eus.akamaized.net/statics/override.css?c=7
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Request headers

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GET
H/1.1 200
OK virtualagent.vendor.application.v3.min.js Show response
support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/ 787 KB
229 KB 132ms
42ms Script
application/x-javascript 104.111.214.198
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Full URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.vendor.application.v3.min.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/]
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GET
H/1.1 200
OK virtualagent.application.min.js Show response
support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/ 723 KB
182 KB 138ms
42ms Script
application/x-javascript 104.111.214.198
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Full URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/]
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Security: TLS 1.2, ECDHE_RSA, AES_256_CBC
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Request headers

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GET
H/1.1 200
OK virtualagent.application.templates.js Show response
support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/ 102 KB
18 KB 140ms
44ms Script
application/x-javascript 104.111.214.198
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Full URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.templates.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/]
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GET
H/1.1

200
OK

angular-locale_en-us.js Show response
support.microsoft.com/scripts/lib/i18n/
Redirect Chain

https://support.microsoft.com/Scripts/Lib/i18n/angular-locale_en-us.js?v=1.0.19120.2
https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.19120.2

3 KB
1 KB

59ms
54ms

Script
application/javascript

104.111.214.198
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Full URL

https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.19120.2

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/]

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 Amsterdam, Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

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Response headers

Strict-Transport-Security: max-age=31536000
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Last-Modified: Mon, 29 Apr 2019 22:52:55 GMT
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Date: Thu, 02 May 2019 17:06:12 GMT
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Redirect headers

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Date: Thu, 02 May 2019 17:06:12 GMT
Cache-Control: max-age=34
Connection: keep-alive
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GET
H/1.1 200
OK 18-d72213 Show response
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33 KB 90ms
6ms Script
text/javascript 2a02:26f0:6c00::210:ba21
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Full URL

https://statics-uhf-eus.akamaized.net/shell/_scrf/js/themes=default/54-af9f9f/c0-247156/de-099401/e1-a50eee/e7-954872/d8-97d509/f0-251fe2/46-be1318/77-04a268/7f-652c90/63-077520/a4-34de62/75-71ddfc/db-bc0148/dc-7e9864/78-4c7d22/9f-d154ca/e4-8302f6/cd-23d3b0/6d-1e7ed0/b7-cadaa7/ca-40b7b0/4e-ee3a55/3e-f5c39b/c3-6454d7/f9-7592d3/92-10345d/79-499886/7e-cda2d3/32-6dafa3/93-283c2d/e0-3c9860/91-97a04f/1f-100dea/33-abe4df/18-d72213?ver=2.0&iife=1

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Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_ECDSA, AES_256_GCM

Server

2a02:26f0:6c00::210:ba21 , European Union, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

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Resource Hash

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Request headers

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Response headers

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Timing-Allow-Origin: *
X-AppVersion: 1.0.6997.542
Expires: Wed, 04 Mar 2020 19:59:39 GMT

GET
H/1.1 200
OK meversion Show response
mem.gfx.ms/ 19 KB
7 KB 103ms
7ms Script
application/javascript 2a02:26f0:10:292::37
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Full URL

https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/]

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Request headers

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Response headers

Date: Thu, 02 May 2019 17:06:12 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Vary: Accept-Encoding
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Expires: Thu, 02 May 2019 20:48:29 GMT
Cache-Control: public, no-transform, max-age=86400
Connection: keep-alive
Content-Length: 6678
X-UA-Compatible: IE=edge

GET
H2 200 RE1Mu3b
img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/ 4 KB
4 KB 90ms
6ms Image
image/png 2a02:26f0:6c00::210:ba1b
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Show headers Download Go to Show image

Full URL: https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE1Mu3b?ver=5c31
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Protocol: H2
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

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x-instance: Resizer.Web_IN_3
content-location: https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE1Mu3b?ver=5c31
expires: Fri, 03 May 2019 13:47:32 GMT

GET
H/1.1 200
OK b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js Show response
cdnssl.clicktale.net/www32/ptc/ 183 KB
36 KB 64ms
8ms Script
text/javascript 2a02:26f0:eb:3ad::2db0
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
Requested by: Host: support.microsoft.com
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Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:eb:3ad::2db0 , European Union, ASN20940 (AKAMAI-ASN1, US),
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

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Date: Thu, 02 May 2019 17:06:12 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
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Access-Control-Allow-Origin: *
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Connection: keep-alive
Content-Length: 36555
Expires: Thu, 02 May 2019 17:16:12 GMT

GET
H/1.1 200
OK crossdomainInclCEC.html
cdnssl.clicktale.net/www/tc/ Frame C5AC 0
0 291ms
289ms Document
text/html 2a02:26f0:eb:3ad::2db0
AKAMAI-ASN1

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Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www/tc/crossdomainInclCEC.html?cookie=WRUIDCD03072018
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/]
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:eb:3ad::2db0 , European Union, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Microsoft-IIS/8.5 /
Resource Hash

Request headers

Host: cdnssl.clicktale.net
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
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Accept-Encoding: gzip, deflate, br
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Referer: https://support.microsoft.com/en-us/contactus/]

Response headers

Cache-Control: max-age=604800
Content-Type: text/html
Content-Encoding: gzip
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Accept-Ranges: bytes
ETag: "80a4b7ae61d51:0"
Vary: Accept-Encoding
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Connection: keep-alive
Access-Control-Allow-Origin: *

GET
H/1.1 200
OK monitor-latest.js Show response
cdnssl.clicktale.net/www/ 61 KB
20 KB 27ms
12ms Script
application/javascript 2a02:26f0:eb:3ad::2db0
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:eb:3ad::2db0 , European Union, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
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Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/]
Origin: https://support.microsoft.com

Response headers

Date: Thu, 02 May 2019 17:06:12 GMT
Content-Encoding: gzip
Last-Modified: Sun, 07 Apr 2019 08:45:15 GMT
Server: Microsoft-IIS/8.5
ETag: "809f4d381eedd41:0"
Vary: Accept-Encoding
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Access-Control-Allow-Origin: *
Cache-Control: max-age=86400
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 19662
Expires: Fri, 03 May 2019 17:06:12 GMT

GET
H/1.1 200
OK b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js Show response
cdnssl.clicktale.net/www32/pcc/ 82 KB
22 KB 26ms
10ms Script
text/javascript 2a02:26f0:eb:389::2db0
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www32/pcc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js?DeploymentConfigName=Release_20190403&Version=1
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Request headers

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Origin: https://support.microsoft.com

Response headers

Date: Thu, 02 May 2019 17:06:12 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Content-Type: text/javascript; charset=utf-8
Access-Control-Allow-Origin: *
Cache-Control: public, max-age=86400
Connection: keep-alive
Content-Length: 22028
Expires: Fri, 03 May 2019 17:06:12 GMT

GET
H/1.1 200
OK WR-latest.js Show response
cdnssl.clicktale.net/www/ 55 KB
19 KB 30ms
15ms Script
application/javascript 2a02:26f0:eb:389::2db0
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www/WR-latest.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/]
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:eb:389::2db0 , European Union, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Microsoft-IIS/8.5 /
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Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/]
Origin: https://support.microsoft.com

Response headers

Date: Thu, 02 May 2019 17:06:12 GMT
Content-Encoding: gzip
Last-Modified: Mon, 08 Apr 2019 09:53:40 GMT
Server: Microsoft-IIS/8.5
ETag: "0aa7cf1f0edd41:0"
Vary: Accept-Encoding
Content-Type: application/javascript
Access-Control-Allow-Origin: *
Cache-Control: max-age=86400
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 18571
Expires: Fri, 03 May 2019 17:06:12 GMT

POST
H/1.1 200
OK monitor
conductor.clicktale.net/ 1 B
259 B 577ms
114ms Other
text/plain 52.201.33.187
Amazon.com

General

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Show headers Download Go to

Full URL: https://conductor.clicktale.net/monitor?t=preinit&p=162&2=1859055800109352&v=1.5.5&7=https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%5D&3=8758251106477400&4=4032535844151530&5=0
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.201.33.187 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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Software: /
Resource Hash: 36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068

Request headers

Referer: https://support.microsoft.com/en-us/contactus/]
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Date: Thu, 02 May 2019 17:06:13 GMT
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 1
Content-Type: text/plain

GET
H/1.1 200
OK monitor Show response
conductor.clicktale.net/ 1 B
268 B 496ms
112ms XHR
text/plain 52.201.33.187
Amazon.com

General

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Show headers Download Go to

Full URL: https://conductor.clicktale.net/monitor?t=auth&p=162&2=1859055800109352&v=1.5.5
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
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Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.201.33.187 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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Request headers

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Origin: https://support.microsoft.com
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Content-Type: text/plain

Response headers

Date: Thu, 02 May 2019 17:06:13 GMT
Vary: *
Content-Type: text/plain
Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Credentials: true
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Access-Control-Allow-Headers: *
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GET
H/1.1 200
OK ChangeMonitor-latest.js Show response
cdnssl.clicktale.net/www/ 47 KB
16 KB 8ms
7ms Script
application/javascript 2a02:26f0:eb:389::2db0
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www/ChangeMonitor-latest.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/]
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:eb:389::2db0 , European Union, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Microsoft-IIS/8.5 /
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Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/]
Origin: https://support.microsoft.com

Response headers

Date: Thu, 02 May 2019 17:06:13 GMT
Content-Encoding: gzip
Last-Modified: Tue, 19 Mar 2019 09:03:36 GMT
Server: Microsoft-IIS/8.5
ETag: "0a4b3a232ded41:0"
Vary: Accept-Encoding
Content-Type: application/javascript
Access-Control-Allow-Origin: *
Cache-Control: max-age=86400
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 15711
Expires: Fri, 03 May 2019 17:06:13 GMT

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 262ms
46ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

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Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.PageView%27&time=%272019-05-02T17%3A06%3A13.154Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27DjSJUdYG9P3J39To75JTFk.0%27&-ver=%271.0%27&-impressionGuid=%27d1f885e5-6a77-4e9b-9daa-03a3f1c410f3%27&-pageName=%27contactus%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%5D%27&-market=%27en-us%27&-resHeight=1200&-resWidth=1600&-pageTags=%27%7B%22metaTags%22%3A%7B%22ms.partnerId%22%3A%22%22%2C%22ms.refView%22%3A%22%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%22%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.cV%22%3A%22gtmYJDengUWmLoBZ.0%22%2C%22ms.flightId%22%3A%22smc-survey-feat-1%7Csmc-survey-elg-1%7Cvac-utmodel-1%7Cvafx-entry-point-2%7Ccom-getsupport-1%7Cfilterexposuretest%7Cce-aatest-1%7Csmc-clicktale%7Csps-premier-msaas-1%7Cvasf-af-1%7Cvafx-snt-1%7Csps-ppx-office-1%7Csps-ppx-nonoffice-1%7Csps-bcsurvey-1%7Csps-oasproducts-1%7Csps-surface-power-1%7Csps-bing-1%7Csps-sla-1%7Cvac-bingsearch-2%7Cvasf-flow-0%7Cvac-greeting-3%7Ccs-vacontent2-2%7Cvafx-postretry-3%7C%22%2C%22ms.pageType%22%3A%22%22%2C%22ms.isNative%22%3A%22%22%2C%22ms.muid%22%3A%221D99939CD53F63B21F519ECCD4946250%22%7D%7D%27&-behavior=0&*baseType=%27Ms.Content.PageView%27&*cookieEnabled=true&*isJs=true&*isLoggedIn=false&*flashInstalled=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-utmodel-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCsps-sla-1%2CCT%3ASMCvac-bingsearch-2%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvac-greeting-3%2CCT%3ASMCcs-vacontent2-2%2CCT%3ASMCvafx-postretry-3%2CCT%3ASMC%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

b09864c851b554c3c566b591fd11d659cc3a26aa5866ae20d0408a2415ea8280

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:13 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: jNSguoExM0yioz3l8zU0uQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H2 200 7962161087.js Show response
cdn.optimizely.com/js/ 87 B
757 B 587ms
485ms Script
text/javascript 2a02:26f0:6c00:196::13b8
AKAMAI-ASN1

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Show headers Download Go to

Full URL

https://cdn.optimizely.com/js/7962161087.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

2a02:26f0:6c00:196::13b8 , European Union, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

AmazonS3 /

Resource Hash

fc81e2817053dcbfc4ea75b58195551553a2cefe9cee0e2f598784d8b0e7f4d0

Security Headers

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Request headers

Referer: https://support.microsoft.com/en-us/contactus/%5D
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

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x-amz-version-id: Zwor3.8YAVrFN_3WZPdFrtKJhXVDS7d0
content-encoding: gzip
x-amz-request-id: 934E2BFA49F4E9B6
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access-control-max-age: 86400
date: Thu, 02 May 2019 17:06:13 GMT
x-amz-replication-status: COMPLETED
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accept-ranges: bytes
timing-allow-origin: *
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GET
H/1.1 200
OK contactus Show response
support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/ 64 KB
7 KB 167ms
167ms XHR
application/json 104.111.214.198
Akamai Technologies

General

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Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/contactus?iecbust=1556816773248

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 Amsterdam, Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-111-214-198.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

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Security Headers

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Request headers

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Caller-Name: Angular
Referer: https://support.microsoft.com/en-us/contactus/%5D
MS-CV: gtmYJDengUWmLoBZ.1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Strict-Transport-Security: max-age=31536000
Content-Encoding: gzip
X-AspNetMvc-Version: 5.2
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
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Content-Type: application/json; charset=utf-8
Cache-Control: max-age=0, no-cache, no-store
Date: Thu, 02 May 2019 17:06:13 GMT
Connection: keep-alive
Content-Length: 6353
SupportServerInfo: DB5|MSEGCEVirtualAgent-Prod-db5|1.0.19120.2
Expires: Thu, 02 May 2019 17:06:13 GMT

GET
H/1.1 200
OK / Show response
support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/ 40 KB
12 KB 204ms
204ms XHR
application/json 104.111.214.198
Akamai Technologies

General

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Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/?iecbust=1556816773249

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 Amsterdam, Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-111-214-198.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept: application/json, text/plain, */*
Caller-Name: Angular
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:13 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: 5M2N856NXEmgsVFAjsC1vA.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK / Show response
support.microsoft.com/api/UHF/GetL1Header/ 2 KB
1 KB 162ms
161ms XHR
text/html 104.111.214.198
Akamai Technologies

General

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Show headers Download Go to

Full URL

https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fcontactus%2F%5D%2F

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 Amsterdam, Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-111-214-198.deploy.static.akamaitechnologies.com

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept: application/json, text/plain, */*
Caller-Name: Angular
Referer: https://support.microsoft.com/en-us/contactus/%5D/
MS-CV: gtmYJDengUWmLoBZ.10
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Strict-Transport-Security: max-age=31536000
Content-Encoding: gzip
Date: Thu, 02 May 2019 17:06:13 GMT
Vary: Accept-Encoding
Content-Type: text/html; charset=utf-8
Cache-Control: private, max-age=1798
Connection: keep-alive
Content-Length: 580
SupportServerInfo: DB5|fsxweb-Prod-db5|1.0.0.0

GET
H/1.1 200
OK smcsurvey Show response
support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/ 985 B
2 KB 154ms
154ms XHR
application/json 104.111.214.198
Akamai Technologies

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Full URL

https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/smcsurvey?iecbust=1556816773543

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 Amsterdam, Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-111-214-198.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept: application/json, text/plain, */*
Caller-Name: Angular
Referer: https://support.microsoft.com/en-us/contactus/%5D/
MS-CV: gtmYJDengUWmLoBZ.12
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Strict-Transport-Security: max-age=31536000
Content-Encoding: gzip
X-AspNetMvc-Version: 5.2
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Content-Type: application/json; charset=utf-8
Cache-Control: max-age=0, no-cache, no-store
Date: Thu, 02 May 2019 17:06:13 GMT
Connection: keep-alive
Content-Length: 505
SupportServerInfo: DB5|MSEGCEVirtualAgent-Prod-db5|1.0.19120.2
Expires: Thu, 02 May 2019 17:06:13 GMT

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/bold/ 36 KB
36 KB 15ms
14ms Font
application/font-woff 2a02:26f0:10:297::356e
AKAMAI-ASN1

General

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Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/bold/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/%5D/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:10:297::356e , European Union, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

04c527c1c6347ee6b560c0f0d681f806934ac94e2a416ceb901f760a515dc302

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Thu, 02 May 2019 17:06:13 GMT
last-modified: Thu, 10 Jan 2019 23:01:34 GMT
x-rtag: RT
etag: "93f246f38a9d41:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
status: 200
tls_version: tls1.2
cache-control: public, max-age=457994
accept-ranges: bytes
access-control-allow-origin: https://support.microsoft.com
content-length: 36876

GET
H/1.1

200
OK

Cookie set silentauth Show response
support.microsoft.com/app/virtualagentservice/api/ Frame A9EF
Redirect Chain

https://support.microsoft.com/app/virtualagentservice/api/silentauth
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1556816774&rver=7.0.6731.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapp%2Fvirtualagentservice%2Fapi%2Fsilentauth%3F...
https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

2 KB
1 KB

102ms
101ms

Document
text/html

104.111.214.198
Akamai Technologies

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Full URL

https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 Amsterdam, Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-111-214-198.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

bed415e3f6e47a730999cfff20d35b0c290c65c529aeabfaf587650586d166e5

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Host: support.microsoft.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Referer: https://support.microsoft.com/en-us/contactus/%5D/
Accept-Encoding: gzip, deflate, br
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/%5D/

Response headers

Content-Type: text/html
Server: Microsoft-IIS/10.0
Strict-Transport-Security: max-age=31536000
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Content-Encoding: gzip
Expires: Thu, 02 May 2019 17:06:14 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Thu, 02 May 2019 17:06:14 GMT
Content-Length: 677
Connection: keep-alive
Set-Cookie: smcflighting=100; path=/; domain=.microsoft.com

Redirect headers

Cache-Control: no-cache, no-store
Pragma: no-cache
Content-Type: text/html; charset=utf-8
Expires: Thu, 02 May 2019 17:05:14 GMT
Location: https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true
Server: Microsoft-IIS/8.5
P3P: CP="DSP CUR OTPi IND OTRi ONL FIN"
Set-Cookie: uaid=afd8ad5282464553bb2d80fe7db74a8b; domain=login.live.com;secure= ;path=/;HTTPOnly= ;version=1 MSPRequ=lt=1556816774&co=1&id=288908; secure= ;path=/;HTTPOnly=;version=1
PPServer: PPV: 30 H: BL2IDSLGN1K019 V: 0
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
X-XSS-Protection: 1; mode=block
Date: Thu, 02 May 2019 17:06:13 GMT
Content-Length: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 46ms
41ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-05-02T17%3A06%3A13.861Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27gtmYJDengUWmLoBZ.13%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%27&-latencyMs=611&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%255D%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_13_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F67.0.3396.87%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A1D99939CD53F63B21F519ECCD4946250%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-utmodel-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCsps-sla-1%2CCT%3ASMCvac-bingsearch-2%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvac-greeting-3%2CCT%3ASMCcs-vacontent2-2%2CCT%3ASMCvafx-postretry-3%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

b09864c851b554c3c566b591fd11d659cc3a26aa5866ae20d0408a2415ea8280

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/%5D/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:13 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: mhftlrzg9kCNYWv4Syd7ZQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 75ms
74ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-05-02T17%3A06%3A13.867Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27gtmYJDengUWmLoBZ.13%27&-operationName=%27%2F%2Fapp%2Funknown-route%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2F%2Fapp%2Funknown-route%27&-latencyMs=-1&-targetUri=%27%2F%2Fapp%2Funknown-route%27&-succeeded=false&-serviceErrorCode=-1&-protocolStatusCode=%27404%27&*description=%27Event%20triggered%20when%20the%20user%20attempts%20to%20go%20to%20a%20route%20not%20rendered%20by%20support.microsoft.com%27&*route=%27%2Fen-us%2Fcontactus%2F%255D%2F%27&*custom1=%27%7B%22location%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%255D%2F%22%2C%22preventError%22%3Atrue%7D%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_13_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F67.0.3396.87%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A1D99939CD53F63B21F519ECCD4946250%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-utmodel-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCsps-sla-1%2CCT%3ASMCvac-bingsearch-2%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvac-greeting-3%2CCT%3ASMCcs-vacontent2-2%2CCT%3ASMCvafx-postretry-3%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

b09864c851b554c3c566b591fd11d659cc3a26aa5866ae20d0408a2415ea8280

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/%5D/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:13 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: Bw2+nlHDeEibGR+Ta2/7HA.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 74ms
41ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.PageView%27&time=%272019-05-02T17%3A06%3A13.875Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27gtmYJDengUWmLoBZ.14%27&-ver=%271.0%27&-impressionGuid=%27a0a85ace-266f-4306-82ae-7045ded73f85%27&-pageName=%27contactus%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%27&-market=%27en-us%27&-resHeight=1200&-resWidth=1600&-pageTags=%27%7B%22metaTags%22%3A%7B%22env%22%3A%22prod%22%2C%22market%22%3A%22en-us%22%2C%22ms.partnerId%22%3A%22smc%22%2C%22ms.refView%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%255D%2F%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%22%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.cV%22%3A%22gtmYJDengUWmLoBZ.13%22%2C%22ms.flightId%22%3A%22smc-survey-feat-1%7Csmc-survey-elg-1%7Cvac-utmodel-1%7Cvafx-entry-point-2%7Ccom-getsupport-1%7Cfilterexposuretest%7Cce-aatest-1%7Csmc-clicktale%7Csps-premier-msaas-1%7Cvasf-af-1%7Cvafx-snt-1%7Csps-ppx-office-1%7Csps-ppx-nonoffice-1%7Csps-bcsurvey-1%7Csps-oasproducts-1%7Csps-surface-power-1%7Csps-bing-1%7Csps-sla-1%7Cvac-bingsearch-2%7Cvasf-flow-0%7Cvac-greeting-3%7Ccs-vacontent2-2%7Cvafx-postretry-3%7C%22%2C%22ms.pageType%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%22%2C%22ms.isNative%22%3A%22false%22%2C%22ms.muid%22%3A%221D99939CD53F63B21F519ECCD4946250%22%2C%22ms.vlid%22%3A%225d04ca75-d8fd-4c9e-b047-0dbcd07aaf2a%22%7D%7D%27&-behavior=0&*baseType=%27Ms.Content.PageView%27&*cookieEnabled=true&*cookies=%27ms-asid%3Dbf5f38b3-82c1-4a5c-8f44-858bbce48ba4%3B%27&*isJs=true&*title=%27Contact%20Us%20%E2%80%93%20Microsoft%20Support%27&*isLoggedIn=false&*isManual=true&*flashInstalled=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-utmodel-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCsps-sla-1%2CCT%3ASMCvac-bingsearch-2%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvac-greeting-3%2CCT%3ASMCcs-vacontent2-2%2CCT%3ASMCvafx-postretry-3%2CCT%3ASMC%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A1D99939CD53F63B21F519ECCD4946250%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

b09864c851b554c3c566b591fd11d659cc3a26aa5866ae20d0408a2415ea8280

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:13 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: 116/XhFIPUiQABnvG9XNvQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 92ms
38ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

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Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.PageAction%27&time=%272019-05-02T17%3A06%3A13.887Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27gtmYJDengUWmLoBZ.14%27&-ver=%271.0%27&-impressionGuid=%27a0a85ace-266f-4306-82ae-7045ded73f85%27&-pageName=%27contactus%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%27&-pageTags=%27%7B%22metaTags%22%3A%7B%22env%22%3A%22prod%22%2C%22market%22%3A%22en-us%22%2C%22ms.partnerId%22%3A%22smc%22%2C%22ms.refView%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%255D%2F%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%22%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.cV%22%3A%22gtmYJDengUWmLoBZ.13%22%2C%22ms.flightId%22%3A%22smc-survey-feat-1%7Csmc-survey-elg-1%7Cvac-utmodel-1%7Cvafx-entry-point-2%7Ccom-getsupport-1%7Cfilterexposuretest%7Cce-aatest-1%7Csmc-clicktale%7Csps-premier-msaas-1%7Cvasf-af-1%7Cvafx-snt-1%7Csps-ppx-office-1%7Csps-ppx-nonoffice-1%7Csps-bcsurvey-1%7Csps-oasproducts-1%7Csps-surface-power-1%7Csps-bing-1%7Csps-sla-1%7Cvac-bingsearch-2%7Cvasf-flow-0%7Cvac-greeting-3%7Ccs-vacontent2-2%7Cvafx-postretry-3%7C%22%2C%22ms.pageType%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%22%2C%22ms.isNative%22%3A%22false%22%2C%22ms.muid%22%3A%221D99939CD53F63B21F519ECCD4946250%22%2C%22ms.vlid%22%3A%225d04ca75-d8fd-4c9e-b047-0dbcd07aaf2a%22%7D%7D%27&-contentVer=%272.0%27&-market=%27en-us%27&-actionType=%27A%27&-behavior=20&-content=%27%5B%7B%22contentName%22%3A%22as-ghrd-tested-for-redirection%22%2C%22contentId%22%3A%22as-ghrd-tested-for-redirection%22%2C%22meetsOsRequirements%22%3Afalse%2C%22isDevEject%22%3Afalse%2C%22isRunningNativeLegacy%22%3Afalse%2C%22isRunningUwp%22%3Afalse%2C%22ms-asid%22%3A%22cfd6136d-0d16-45ba-99f5-0751c0379c72%22%7D%5D%27&*baseType=%27Ms.Content.PageAction%27&*timeToAction=1505&*cookieEnabled=true&*cookies=%27ms-asid%3Dbf5f38b3-82c1-4a5c-8f44-858bbce48ba4%3B%27&*isJs=true&*title=%27Contact%20Us%20%E2%80%93%20Microsoft%20Support%27&*isLoggedIn=false&*isManual=true&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-utmodel-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCsps-sla-1%2CCT%3ASMCvac-bingsearch-2%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvac-greeting-3%2CCT%3ASMCcs-vacontent2-2%2CCT%3ASMCvafx-postretry-3%2CCT%3ASMC%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A1D99939CD53F63B21F519ECCD4946250%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

b09864c851b554c3c566b591fd11d659cc3a26aa5866ae20d0408a2415ea8280

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:13 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: Lf+15ZTvDUqMhymp4y0wbA.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK / Show response
support.microsoft.com/api/UHF/GetL1Header/ 2 KB
1 KB 134ms
133ms XHR
text/html 104.111.214.198
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fcontactus%2F

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 Amsterdam, Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-111-214-198.deploy.static.akamaitechnologies.com

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept: application/json, text/plain, */*
Caller-Name: Angular
Referer: https://support.microsoft.com/en-us/contactus/
MS-CV: gtmYJDengUWmLoBZ.15
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Strict-Transport-Security: max-age=31536000
Content-Encoding: gzip
Date: Thu, 02 May 2019 17:06:14 GMT
Vary: Accept-Encoding
Content-Type: text/html; charset=utf-8
Cache-Control: private, max-age=1800
Connection: keep-alive
Content-Length: 580
SupportServerInfo: DB5|fsxweb-Prod-db5|1.0.0.0

GET
H/1.1 200
OK smcsurvey Show response
support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/ 985 B
1 KB 58ms
57ms XHR
application/json 104.111.214.198
Akamai Technologies

General

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Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/smcsurvey?iecbust=1556816773904

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 Amsterdam, Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-111-214-198.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Accept: application/json, text/plain, */*
Caller-Name: Angular
Referer: https://support.microsoft.com/en-us/contactus/
MS-CV: gtmYJDengUWmLoBZ.17
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Strict-Transport-Security: max-age=31536000
Content-Encoding: gzip
X-AspNetMvc-Version: 5.2
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Content-Type: application/json; charset=utf-8
Cache-Control: max-age=0, no-cache, no-store
Date: Thu, 02 May 2019 17:06:13 GMT
Connection: keep-alive
Content-Length: 505
SupportServerInfo: DB5|MSEGCEVirtualAgent-Prod-db5|1.0.19120.2
Expires: Thu, 02 May 2019 17:06:13 GMT

GET
H/1.1 200
OK d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png
compass-ssl.microsoft.com/assets/d1/c4/ 17 KB
18 KB 1215ms
9ms Image
image/png 2a02:26f0:eb:386::a8b
AKAMAI-ASN1

General

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Show headers Download Go to Show image

Full URL: https://compass-ssl.microsoft.com/assets/d1/c4/d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png?n=VA%20Avatar%20Revision%20-%20White%20%e2%80%93%201%20.png
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:eb:386::a8b , European Union, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash: b2901f408265c7a9d8d5cfe0c8865e27289949848862945f8a3eda85898100be

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

x-ms-lease-status: unlocked
x-ms-blob-type: BlockBlob
Date: Thu, 02 May 2019 17:06:15 GMT
Last-Modified: Tue, 02 Jan 2018 23:41:02 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
Content-MD5: bj1oAO75z/S5SrwCUlXrKw==
ETag: "0x8D5523A48985AC5"
Content-Type: image/png
x-ms-request-id: 159024a4-701e-0103-494a-df893f000000
Cache-Control: max-age=31536000
x-ms-version: 2011-08-18
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 17558

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 59ms
58ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-05-02T17%3A06%3A13.980Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27gtmYJDengUWmLoBZ.18%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2F%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2F%27&-latencyMs=726&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_13_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F67.0.3396.87%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A1D99939CD53F63B21F519ECCD4946250%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-utmodel-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCsps-sla-1%2CCT%3ASMCvac-bingsearch-2%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvac-greeting-3%2CCT%3ASMCcs-vacontent2-2%2CCT%3ASMCvafx-postretry-3%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

78bfd71315d046d4168d78fac85ce8722a72a56cb03bef1b7ef99cfd56dac281

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:13 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: TeVzbeT2wUSzHrspsIZBCg.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 42ms
41ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-05-02T17%3A06%3A14.047Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27gtmYJDengUWmLoBZ.18%27&-operationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-latencyMs=656&-targetUri=%27%2Fapi%2FUHF%2FGetL1Header%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_13_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F67.0.3396.87%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A1D99939CD53F63B21F519ECCD4946250%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-utmodel-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCsps-sla-1%2CCT%3ASMCvac-bingsearch-2%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvac-greeting-3%2CCT%3ASMCcs-vacontent2-2%2CCT%3ASMCvafx-postretry-3%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

78bfd71315d046d4168d78fac85ce8722a72a56cb03bef1b7ef99cfd56dac281

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:13 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: crrYePELzEGEZmO61vapEQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 39ms
38ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-05-02T17%3A06%3A14.069Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27gtmYJDengUWmLoBZ.18%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%2F%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%2F%27&-latencyMs=687&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_13_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F67.0.3396.87%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A1D99939CD53F63B21F519ECCD4946250%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-utmodel-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCsps-sla-1%2CCT%3ASMCvac-bingsearch-2%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvac-greeting-3%2CCT%3ASMCcs-vacontent2-2%2CCT%3ASMCvafx-postretry-3%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

78bfd71315d046d4168d78fac85ce8722a72a56cb03bef1b7ef99cfd56dac281

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:14 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: Khu2H87wAkiQ8k54rHBgKw.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

POST
H/1.1 200
OK monitor
conductor.clicktale.net/ 1 B
259 B 108ms
105ms Other
text/plain 52.201.33.187
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://conductor.clicktale.net/monitor?t=end&p=162&2=1859055800109352&v=1.5.5&12=1734&13=100&98=1556816774116&23=true&3=8758251106477400&4=4032535844151530&5=1
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.201.33.187 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-201-33-187.compute-1.amazonaws.com
Software: /
Resource Hash: 36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Date: Thu, 02 May 2019 17:06:14 GMT
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 1
Content-Type: text/plain

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 41ms
38ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

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Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-05-02T17%3A06%3A14.124Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27gtmYJDengUWmLoBZ.18%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-latencyMs=867&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_13_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F67.0.3396.87%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A1D99939CD53F63B21F519ECCD4946250%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-utmodel-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCsps-sla-1%2CCT%3ASMCvac-bingsearch-2%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvac-greeting-3%2CCT%3ASMCcs-vacontent2-2%2CCT%3ASMCvafx-postretry-3%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

78bfd71315d046d4168d78fac85ce8722a72a56cb03bef1b7ef99cfd56dac281

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:14 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: 7coHmt7sgkuRCUIzDkiWzA.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK meBoot.min.js Show response
mem.gfx.ms/me/MeControl/10.19108.0/en-US/ 104 KB
27 KB 10ms
9ms Script
application/javascript 2a02:26f0:10:292::37
AKAMAI-ASN1

General

Check archive.org

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Full URL

https://mem.gfx.ms/me/MeControl/10.19108.0/en-US/meBoot.min.js

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:10:292::37 , European Union, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

65d07d9a36ad2cf2660a224adcc0d135b077b9f4959e0f72b492bf5b2ffeb685

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 May 2019 17:06:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Thu, 18 Apr 2019 19:38:31 GMT
Vary: Accept-Encoding
Content-Type: application/javascript
Cache-Control: max-age=2592000
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 26982
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 47ms
43ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-05-02T17%3A06%3A14.145Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27gtmYJDengUWmLoBZ.18%27&-operationName=%27%2F%2Fauth%2Fme-control-loaded%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2F%2Fauth%2Fme-control-loaded%27&-latencyMs=7&-targetUri=%27%2F%2Fauth%2Fme-control-loaded%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*description=%27Event%20triggered%20by%20auth%20service%20when%20we%20are%20having%20issues%20loading%20me%20control%20shell%20-%20when%20this%20happens%20we%20use%20the%20fallback%20L0Header%20as%20Universal%20Header%20is%20not%20available%20at%20all%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_13_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F67.0.3396.87%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A1D99939CD53F63B21F519ECCD4946250%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-utmodel-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCsps-sla-1%2CCT%3ASMCvac-bingsearch-2%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvac-greeting-3%2CCT%3ASMCcs-vacontent2-2%2CCT%3ASMCvafx-postretry-3%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

78bfd71315d046d4168d78fac85ce8722a72a56cb03bef1b7ef99cfd56dac281

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:14 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: 0fQOuyBO5kWseVN1svjCsg.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 39ms
38ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-05-02T17%3A06%3A14.170Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27gtmYJDengUWmLoBZ.18%27&-operationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-latencyMs=645&-targetUri=%27%2Fapi%2FUHF%2FGetL1Header%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_13_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F67.0.3396.87%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A1D99939CD53F63B21F519ECCD4946250%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-utmodel-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCsps-sla-1%2CCT%3ASMCvac-bingsearch-2%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvac-greeting-3%2CCT%3ASMCcs-vacontent2-2%2CCT%3ASMCvafx-postretry-3%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

78bfd71315d046d4168d78fac85ce8722a72a56cb03bef1b7ef99cfd56dac281

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:14 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: yS3SG8VJnE+Va09FOnGAZw.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 40ms
39ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

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Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-05-02T17%3A06%3A14.177Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27gtmYJDengUWmLoBZ.18%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fsmcsurvey%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fsmcsurvey%27&-latencyMs=631&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fsmcsurvey%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_13_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F67.0.3396.87%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A1D99939CD53F63B21F519ECCD4946250%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-utmodel-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCsps-sla-1%2CCT%3ASMCvac-bingsearch-2%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvac-greeting-3%2CCT%3ASMCcs-vacontent2-2%2CCT%3ASMCvafx-postretry-3%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

78bfd71315d046d4168d78fac85ce8722a72a56cb03bef1b7ef99cfd56dac281

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:13 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: tsEpoPfWEE2BdmJVtwFbLQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/semilight/ 33 KB
33 KB 42ms
41ms Font
application/font-woff 2a02:26f0:10:297::356e
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/semilight/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/]

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:10:297::356e , European Union, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

a5bd6ac93cfa45a3508534eec86855b84f8555a24214034cc9200aa9f1f475e2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Thu, 02 May 2019 17:06:14 GMT
last-modified: Thu, 10 Jan 2019 23:01:34 GMT
x-rtag: RT
etag: "f7f0346f38a9d41:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
status: 200
tls_version: tls1.2
cache-control: public, max-age=295365
accept-ranges: bytes
access-control-allow-origin: https://support.microsoft.com
content-length: 33980

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 45ms
44ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-05-02T17%3A06%3A14.300Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27gtmYJDengUWmLoBZ.18%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fsmcsurvey%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fsmcsurvey%27&-latencyMs=392&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fsmcsurvey%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_13_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F67.0.3396.87%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A1D99939CD53F63B21F519ECCD4946250%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-utmodel-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCsps-sla-1%2CCT%3ASMCvac-bingsearch-2%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvac-greeting-3%2CCT%3ASMCcs-vacontent2-2%2CCT%3ASMCvafx-postretry-3%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

78bfd71315d046d4168d78fac85ce8722a72a56cb03bef1b7ef99cfd56dac281

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:14 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: iQYNa897nUeM8fwS2I9S+Q.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 39ms
38ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D7a46cedd58b947efb18992743c4d4c80%26HASH%3D7a46%26LV%3D201905%26V%3D4%26LU%3D1556816773392%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
DATA 200
OK truncated
/ 360 B
0 Image
image/svg+xml

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 593dbe4f1db37a6da9d5f732bc4bb17eb419e2c9e42bd4b3d897bca85fa131b2

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

POST
H/1.1 200
OK / Show response
ing-district.clicktale.net/ctn_v2/auth/ 266 B
514 B 479ms
114ms XHR
application/json 35.174.186.232
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://ing-district.clicktale.net/ctn_v2/auth/?pid=1020&as=1&2022149064&subsid=233396&msgsize=20
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/WR-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 35.174.186.232 Seattle, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-35-174-186-232.compute-1.amazonaws.com
Software: /
Resource Hash: 61f229df448101977a22c6bd2b420478355f6953f2a2b8900d611af706933679

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Date: Thu, 02 May 2019 17:06:14 GMT
Access-Control-Allow-Credentials: true
Connection: keep-alive
Content-Length: 266
Content-Type: application/json; charset=UTF-8

POST
H/1.1 200
OK monitor
conductor.clicktale.net/ 1 B
259 B 109ms
108ms Other
text/plain 52.201.33.187
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://conductor.clicktale.net/monitor?t=preinit&p=162&2=1859055800109352&v=1.5.5&7=https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F&3=8758251106477400&4=7063699688501585&5=0
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.201.33.187 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-201-33-187.compute-1.amazonaws.com
Software: /
Resource Hash: 36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Date: Thu, 02 May 2019 17:06:14 GMT
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 1
Content-Type: text/plain

GET
H/1.1 200
OK monitor Show response
conductor.clicktale.net/ 1 B
268 B 114ms
113ms XHR
text/plain 52.201.33.187
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://conductor.clicktale.net/monitor?t=auth&p=162&2=1859055800109352&v=1.5.5
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.201.33.187 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-201-33-187.compute-1.amazonaws.com
Software: /
Resource Hash: 36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain

Response headers

Date: Thu, 02 May 2019 17:06:14 GMT
Vary: *
Content-Type: text/plain
Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 1

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 91ms
87ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

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Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

21084c79a671ca8da58ec9b492e51eae028a7ff5858b370ac89d5510c609768c

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:15 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: Wq25A3RkJkyIWZ27a7GiTQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK Cookie set Me.srf
login.live.com/ Frame 2661 0
0 126ms
124ms Document
text/html 2a01:111:2010:6::ff11
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1556816772&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=b5d848bb-ffe2-490b-3052-ab3853a71494&partnerId=smc

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/me/MeControl/10.19108.0/en-US/meBoot.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2a01:111:2010:6::ff11 , United Kingdom, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Microsoft-IIS/8.5 /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Host: login.live.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Referer: https://support.microsoft.com/en-us/contactus/
Accept-Encoding: gzip, deflate, br
Cookie: uaid=afd8ad5282464553bb2d80fe7db74a8b; MSPRequ=lt=1556816774&co=1&id=288908
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/

Response headers

Cache-Control: no-cache, no-store
Pragma: no-cache
Content-Type: text/html; charset=utf-8
Content-Encoding: gzip
Expires: Thu, 02 May 2019 17:05:15 GMT
Vary: Accept-Encoding
Server: Microsoft-IIS/8.5
P3P: CP="DSP CUR OTPi IND OTRi ONL FIN"
Set-Cookie: uaid=b5d848bbffe2490b3052ab3853a71494; domain=login.live.com;secure= ;path=/;HTTPOnly= ;version=1 MSPRequ=lt=1556816775&id=288908&co=2; secure= ;path=/;HTTPOnly=;version=1
PPServer: PPV: 30 H: BL2IDSLGN1K019 V: 0
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
X-XSS-Protection: 1; mode=block
Date: Thu, 02 May 2019 17:06:14 GMT
Content-Length: 3958

GET
H/1.1 200
OK meCore.min.js Show response
mem.gfx.ms/me/MeControl/10.19108.0/en-US/ 64 KB
12 KB 9ms
9ms Script
application/javascript 2a02:26f0:10:292::37
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://mem.gfx.ms/me/MeControl/10.19108.0/en-US/meCore.min.js

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:10:292::37 , European Union, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

40c598cc3b19e8897502380231c8d4586870823822109198261e00cfeb502adb

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 02 May 2019 17:06:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Thu, 18 Apr 2019 19:38:31 GMT
Vary: Accept-Encoding
Content-Type: application/javascript
Cache-Control: max-age=2592000
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 12344
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 83ms
79ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

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Full URL

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Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

fa31ed56e3b1e9271a4d83c552dda80a9bd4b5be506853f0ee6b96aeee5fd43b

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:14 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: M4hr5PjgIUmcsasRgHTcag.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/semibold/ 35 KB
35 KB 14ms
13ms Font
application/font-woff 2a02:26f0:10:297::356e
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/semibold/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.vendor.application.v3.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:10:297::356e , European Union, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

942e5dd201200674506b0df50c1afef021fff6d5bd7bb7f600ded8617dbcb386

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Thu, 02 May 2019 17:06:15 GMT
last-modified: Thu, 10 Jan 2019 23:01:34 GMT
x-rtag: RT
etag: "dc2a306f38a9d41:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
status: 200
tls_version: tls1.2
cache-control: public, max-age=274061
accept-ranges: bytes
access-control-allow-origin: https://support.microsoft.com
content-length: 35900

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 42ms
41ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Microsoft.Support.Sdk.IncomingRequest%27&time=%272019-05-02T17%3A06%3A15.270Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27gtmYJDengUWmLoBZ.18%27&-operationName=%27init%27&-latencyMs=0&-protocolStatusCode=%27200%27&-succeeded=true&*sdkVersion=%272.0.18313.1%27&*partnerId=%27smc%27&*partnerAppId=%27virtual-agent%27&*sessionId=%27a7f5b3b4ade94fb67887adcf682ba9ee%27&*platform=%27Web%27&*origin=%27https%3A%2F%2Fsupport.microsoft.com%27&*componentName=%27MsSupportSdk%27&*baseType=%27Ms.Qos.IncomingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-utmodel-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCsps-sla-1%2CCT%3ASMCvac-bingsearch-2%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvac-greeting-3%2CCT%3ASMCcs-vacontent2-2%2CCT%3ASMCvafx-postretry-3%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

3d9ae796a28ae4350ce24e1b0565d090a42d14f21db043bd3b76b408b1d89c7b

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:15 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: wJJ5EcaGKEGn13lcCcmqCA.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H2 200 cartcount Show response
www.microsoft.com/store/buy/ Frame 37EB 777 B
901 B 42ms
2ms Document
text/html 2a02:26f0:10:291::356e
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL

https://www.microsoft.com/store/buy/cartcount

Requested by

Host: statics-uhf-eus.akamaized.net
URL: https://statics-uhf-eus.akamaized.net/shell/_scrf/js/themes=default/54-af9f9f/c0-247156/de-099401/e1-a50eee/e7-954872/d8-97d509/f0-251fe2/46-be1318/77-04a268/7f-652c90/63-077520/a4-34de62/75-71ddfc/db-bc0148/dc-7e9864/78-4c7d22/9f-d154ca/e4-8302f6/cd-23d3b0/6d-1e7ed0/b7-cadaa7/ca-40b7b0/4e-ee3a55/3e-f5c39b/c3-6454d7/f9-7592d3/92-10345d/79-499886/7e-cda2d3/32-6dafa3/93-283c2d/e0-3c9860/91-97a04f/1f-100dea/33-abe4df/18-d72213?ver=2.0&iife=1

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:10:291::356e , European Union, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

2f78e0df96f48eece9c0db612d8bdf7d03a314b304fc37f93e6fe1083ba11611

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Xss-Protection	1

Request headers

:method: GET
:authority: www.microsoft.com
:scheme: https
:path: /store/buy/cartcount
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
referer: https://support.microsoft.com/en-us/contactus/
accept-encoding: gzip, deflate, br
cookie: smcflighting=100
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/

Response headers

status: 200
pragma: no-cache
content-type: text/html; charset=utf-8
content-encoding: gzip
x-activity-id: 0a36effb-49fb-499d-9c9b-88f1850c407a
ms-cv: HWBJYREihUO97vvX.0
x-appversion: 1.0.7025.30620
x-az: {did:0f33282e4311401e958b35fb1cb65e20, rid: 12, sn: onestore-neu-prod, dt: 2019-04-30T20:40:18.4906766Z, bt: 2019-03-27T17:00:40.0000000Z}
ms-operation-id: 3395fc46a6ae004da808eb0af67a6e46
p3p: CP="NON DSP ADM DEV PSD OUR IND STP PHY PRE NAV UNI"
access-control-allow-methods: HEAD,GET,POST,PATCH,PUT,OPTIONS
x-xss-protection: 1
content-length: 358
cache-control: max-age=86400
expires: Fri, 03 May 2019 17:06:15 GMT
date: Thu, 02 May 2019 17:06:15 GMT
vary: Accept-Encoding
tls_version: tls1.2
strict-transport-security: max-age=31536000
x-rtag: Str

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 42ms
41ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H/1.1

200
OK

Cookie set silentauth Show response
support.microsoft.com/ Frame 4F30
Redirect Chain

https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=c...
https://support.microsoft.com/silentauth

1 KB
2 KB

87ms
86ms

Document
text/html

104.111.214.198
Akamai Technologies

General

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Full URL

https://support.microsoft.com/silentauth

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 Amsterdam, Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-111-214-198.deploy.static.akamaitechnologies.com

Software

Resource Hash

f0a7ef6394dc2ad0382c582a59b7758302a1be1a7718a86936803e87b80ff180

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Host: support.microsoft.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Referer: https://support.microsoft.com/en-us/contactus/
Accept-Encoding: gzip, deflate, br
Cookie: ctm={'pgv':5260816180427066|'vst':2857703902704220|'vstr':8862203659048766|'intr':1556816776122|'v':1}
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/

Response headers

Content-Type: text/html; charset=utf-8
Strict-Transport-Security: max-age=31536000
SupportServerInfo: DB5|fsxweb-Prod-db5|1.0.0.0
Vary: Accept-Encoding
Content-Encoding: gzip
Expires: Thu, 02 May 2019 17:06:16 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Thu, 02 May 2019 17:06:16 GMT
Content-Length: 717
Connection: keep-alive
Set-Cookie: smc_expid=smc-survey-feat-1|smc-survey-elg-1|vac-utmixed-0|vac-saqfaqexplore-1|vafx-entry-point-2|com-getsupport-1|ce-aatest-0|smc-clicktale|sps-premier-msaas-1|vasf-af-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|sps-bing-1|sps-sla-1|vac-bingsearch-2|vasf-flow-1|vac-greeting-1|cs-vacontent2-0|vafx-postretry-0; domain=support.microsoft.com; path=/ smc_expt=2019-05-02T17:06:16.7168564Z; domain=support.microsoft.com; path=/ SMCsiteLang=en-US; domain=support.microsoft.com; path=/ SMCsiteDir=ltr; domain=support.microsoft.com; path=/ smcflighting=100; path=/; domain=.microsoft.com

Redirect headers

Cache-Control: no-cache, no-store
Pragma: no-cache
Content-Type: text/html; charset=utf-8
Content-Encoding: gzip
Expires: -1
Location: https://support.microsoft.com/silentauth#error=login_required&error_description=AADSTS50058%3a+A+silent+sign-in+request+was+sent+but+no+user+is+signed+in.+The+cookies+used+to+represent+the+user%27s+session+were+not+sent+in+the+request+to+Azure+AD.+This+can+happen+if+the+user+is+using+Internet+Explorer+or+Edge%2c+and+the+web+app+sending+the+silent+sign-in+request+is+in+different+IE+security+zone+than+the+Azure+AD+endpoint+(login.microsoftonline.com).%0d%0aTrace+ID%3a+daa91435-0054-4c9d-88de-afc6edd47900%0d%0aCorrelation+ID%3a+b7a87bb9-d780-4562-b0a4-7571bb8fea81%0d%0aTimestamp%3a+2019-05-02+17%3a06%3a16Z&state=ce1be29a-437c-43b5-b2cb-2a52b728520f%7cfdf9885b-dd37-42bf-82e5-c3129ef5a302
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000; includeSubDomains
X-Content-Type-Options: nosniff
x-ms-request-id: daa91435-0054-4c9d-88de-afc6edd47900
x-ms-clitelem: 1,0,0,,
P3P: CP="DSP CUR OTPi IND OTRi ONL FIN"
Set-Cookie: buid=AQABAAEAAADCoMpjJXrxTq9VG9te-7FXiAMKWeYGYkyaDiqDpaUmrpU6uhMlAHm1QL3VCCW2XA6Bxgx4LaLp-fW9lMXNpzNUBCCtfYlR2-u2bJ4XNUgQYmXJlJbRvU91_KAUQdkaLRkgAA; expires=Sat, 01-Jun-2019 17:06:16 GMT; path=/; secure; HttpOnly fpc=AocBnpLNquBKkZzyOUj-CnbmCAa9AQAAAIgaXdQOAAAA; expires=Sat, 01-Jun-2019 17:06:16 GMT; path=/; secure; HttpOnly x-ms-gateway-slice=prod; path=/; secure; HttpOnly stsservicecookie=ests; path=/; secure; HttpOnly
Date: Thu, 02 May 2019 17:06:16 GMT
Content-Length: 549

POST
H/1.1 200
OK monitor Show response
conductor.clicktale.net/ 1 B
259 B 422ms
104ms XHR
text/plain 52.204.99.153
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://conductor.clicktale.net/monitor?t=init&p=162&2=1859055800109352&v=1.5.5
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.99.153 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-99-153.compute-1.amazonaws.com
Software: /
Resource Hash: 36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Date: Thu, 02 May 2019 17:06:16 GMT
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 1
Content-Type: text/plain

POST
H/1.1 200
OK monitor
conductor.clicktale.net/ 1 B
259 B 113ms
113ms Other
text/plain 52.201.33.187
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://conductor.clicktale.net/monitor?t=end&p=162&2=1859055800109352&v=1.5.5&12=3737&13=97&98=1556816775637&11=1&23=true&3=8758251106477400&4=7063699688501585&5=2
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.201.33.187 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-201-33-187.compute-1.amazonaws.com
Software: /
Resource Hash: 36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Date: Thu, 02 May 2019 17:06:16 GMT
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 1
Content-Type: text/plain

POST
H/1.1 200
OK monitor
conductor.clicktale.net/ 1 B
259 B 107ms
106ms Other
text/plain 52.201.33.187
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://conductor.clicktale.net/monitor?t=preinit&p=162&2=8862203659048766&v=1.5.5&7=https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F&3=2857703902704220&4=5260816180427066&5=0
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.201.33.187 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-201-33-187.compute-1.amazonaws.com
Software: /
Resource Hash: 36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Date: Thu, 02 May 2019 17:06:16 GMT
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 1
Content-Type: text/plain

GET
H/1.1 200
OK monitor Show response
conductor.clicktale.net/ 1 B
268 B 213ms
106ms XHR
text/plain 52.201.33.187
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://conductor.clicktale.net/monitor?t=auth&p=162&2=8862203659048766&v=1.5.5
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.201.33.187 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-201-33-187.compute-1.amazonaws.com
Software: /
Resource Hash: 36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain

Response headers

Date: Thu, 02 May 2019 17:06:16 GMT
Vary: *
Content-Type: text/plain
Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 1

GET
H/1.1 200
OK adallibraries Show response
support.microsoft.com/bundles/ Frame 4F30 203 KB
69 KB 52ms
50ms Script
text/javascript 104.111.214.198
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/bundles/adallibraries?v=vhLLhojywDs16o4cKEjfKdOga2vZ2L7j6dSggBlPbEY1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/silentauth

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 Amsterdam, Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-111-214-198.deploy.static.akamaitechnologies.com

Software

Resource Hash

3b64cb93963f051e13f99686a1644be6f6e8cbdacbf4585bc27bcbe963464548

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://support.microsoft.com/silentauth
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Strict-Transport-Security: max-age=31536000
Content-Encoding: gzip
Last-Modified: Thu, 02 May 2019 01:32:08 GMT
Date: Thu, 02 May 2019 17:06:16 GMT
Vary: Accept-Encoding
Content-Type: text/javascript; charset=utf-8
Cache-Control: public, max-age=985
Connection: keep-alive
Content-Length: 70399
Expires: Thu, 02 May 2019 17:22:41 GMT

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 46ms
45ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-05-02T17%3A06%3A16.891Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27gtmYJDengUWmLoBZ.18%27&-operationName=%27%2F%2Fauth%2Faad-silent-auth%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2F%2Fauth%2Faad-silent-auth%27&-latencyMs=1912&-targetUri=%27%2F%2Fauth%2Faad-silent-auth%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*description=%27Event%20triggered%20when%20we%20are%20having%20issues%20with%20completing%20AAD%20silent%20auth%20flow%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_13_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F67.0.3396.87%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-utmodel-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCsps-sla-1%2CCT%3ASMCvac-bingsearch-2%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvac-greeting-3%2CCT%3ASMCcs-vacontent2-2%2CCT%3ASMCvafx-postretry-3%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

ceca33626f3e43f7f4899a57f7c7a7c4be62d647f0f90becd98d9afebe6fb3ab

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 02 May 2019 17:06:16 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: KQTrIMbJeUS2mwtPvj80dg.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

POST
H/1.1 200
OK monitor Show response
conductor.clicktale.net/ 1 B
259 B 104ms
104ms XHR
text/plain 52.204.99.153
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://conductor.clicktale.net/monitor?t=init&p=162&2=8862203659048766&v=1.5.5
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.204.99.153 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-204-99-153.compute-1.amazonaws.com
Software: /
Resource Hash: 36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Date: Thu, 02 May 2019 17:06:17 GMT
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 1
Content-Type: text/plain

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 46ms
45ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D07d62f938a274c63bcc38cb5d2b1e884%26HASH%3D07d6%26LV%3D201905%26V%3D4%26LU%3D1556816776908%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

Verdicts & Comments Add Verdict or Comment

139 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

2 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			.microsoft.com/	1969-12-31 23:59:59	Name: smcflighting Value: 100
			.support.microsoft.com/	1970-01-19 00:27:00	Name: WRIgnore Value: true

6 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	error	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.vendor.application.v3.min.js(Line 122) Message: Local storage not supported
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/]/
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/]/
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.vendor.application.v3.min.js(Line 122) Message: Cache hit for node
console-api	log	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js(Line 326) Message: Could not create SdkClientProxy. appid, partnerid or componentid were not provided.
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19120.2/virtualagent.application.min.js(Line 161) Message: Received cross-frame message, was unable to parse event.data: SyntaxError: Unexpected token D in JSON at position 0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.optimizely.com
cdnssl.clicktale.net
compass-ssl.microsoft.com
conductor.clicktale.net
img-prod-cms-rt-microsoft-com.akamaized.net
ing-district.clicktale.net
login.live.com
login.microsoftonline.com
mem.gfx.ms
statics-uhf-eus.akamaized.net
support.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
104.111.214.198
2a01:111:2010:6::ff11
2a02:26f0:10:291::356e
2a02:26f0:10:292::37
2a02:26f0:10:297::356e
2a02:26f0:6c00:196::13b8
2a02:26f0:6c00::210:ba1b
2a02:26f0:6c00::210:ba21
2a02:26f0:eb:386::a8b
2a02:26f0:eb:389::2db0
2a02:26f0:eb:3ad::2db0
35.174.186.232
40.126.9.7
40.77.226.250
52.201.33.187
52.204.99.153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support.microsoft.com Open in urlscan Pro 104.111.214.198 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Detected technologies

Page Statistics

75 Requests

100 %HTTPS

63 %IPv6

7 Domains

13 Subdomains

16 IPs

6 Countries

1083 kBTransfer

3708 kBSize

2 Cookies

81 Outgoing links

Redirected requests

75 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

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support.microsoft.com Open in urlscan Pro
104.111.214.198 Public Scan

Screenshot
Live screenshot

Full Image

75
Requests

100 %
HTTPS

63 %
IPv6

7
Domains

13
Subdomains

16
IPs

6
Countries

1083 kB
Transfer

3708 kB
Size

2
Cookies

75 HTTP transactions
1 data transactions