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Text Content

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 * Home
 * Program overview
 * Your profile
 * Learning journey
 * Journey to partnership
 * Testimonials
 * FAQs
 * Enquire Now




THE PARTNER IN DEVELOPMENT PROGRAM


YOUR GATEWAY TO SPECSAVERS PARTNERSHIP



PARTNER IN DEVELOPMENT (PID) IS AN ADVANCEMENT PROGRAM FOR TOP RETAIL TALENT. WE
TAKE RETAIL PROFESSIONALS WHO UNDERSTAND WHAT IT TAKES TO LEAD AND MOTIVATE
THEIR TEAMS IN THE DELIVERY OF WORLD-CLASS CUSTOMER SERVICE AND PREPARE THEM TO
BECOME JOINT VENTURE PARTNERS IN A SPECSAVERS STORE.






PROGRAM OVERVIEW


ABOUT THE PID PROGRAM



PARTNER IN DEVELOPMENT IS A 9 TO 12 MONTH DEVELOPMENT PROGRAM THROUGH WHICH
TALENTED AND HIGHLY EXPERIENCED RETAIL PROFESSIONALS FROM TOP TIER BUSINESSES
PREPARE FOR PRACTICE OWNERSHIP AND QUALIFY TO BECOME SPECSAVERS JOINT VENTURE
PARTNERS (JVP). PID CANDIDATES EARN A FULL SALARY WHILST ON THE PROGRAM AND
LEARN THE IMPORTANT OPTICAL AND OPERATIONAL KNOWLEDGE REQUIRED FOR A POTENTIAL
JVP OPPORTUNITY.


BENEFITS



PID IS AN INTEGRATED DEVELOPMENT PROGRAM THAT SEES CANDIDATES PLACED IN
SPECSAVERS STORE FOR APPROXIMATELY 9 TO 12 MONTHS TO ACQUIRE A SOLID AND
DETAILED UNDERSTANDING OF HOW OPTICS AND RETAIL COME TOGETHER WITHIN THE
SPECSAVERS ENVIRONMENT. BENEFITS OF COMPLETING THE PROGRAM INCLUDE:



SKILLS

Complete our comprehensive Optical Learning Journey training program, increasing
your understanding of our industry and ensuring you can create a culture of
great customer service.

IN-STORE LEARNING

Perform as a contributing team member in the stores you are hosted in and add
value, learn and embed necessary optical knowledge and be introduced to
Specsavers’ culture, brand, operations and systems.

MENTORING

Be mentored in Specsavers host stores by experienced Specsavers retail /
dispensing partners for 9 to 12 months to acquire a solid and detailed
understanding of how optics and retail come together.

SUPPORT

Access assistance from the dedicated PID support team who will help you realise
your partnership goals.

FINANCIALLY VIABLE

While you are in training you will be paid a competitive market salary, all we
ask in return is your continued commitment and enthusiasm for learning.

NETWORKING

Build relationships with like-minded colleagues through workshops, online forums
and our buddy system.

PARTNERSHIP OPPORTUNITIES

When you have successfully been signed off from the PID Program, you will be
considered for a joint venture partnership together with an optometrist partner
in one of our stores.




YOUR PROFILE



PID CANDIDATES ARE INSPIRED, AMBITIOUS AND COMMITTED RETAIL PROFESSIONALS WHO
HAVE DECIDED THAT RUNNING THEIR OWN BUSINESS AND BEING RESPONSIBLE FOR THEIR OWN
SUCCESS IS THE NEXT MOVE IN THEIR LIVES AND CAREERS.

A typical PID candidate will:

 * Have extensive retail management experience from within a high volume,
   customer facing retail environment.
 * Be confident in their management and leadership style.
 * Be a motivational leader who ensures that their teams always feel valued,
   trained and can therefore deliver world-class customer service.
 * Have achieved outstanding financial results in previous top tier retail
   businesses.
 * Be geographically flexible and open to considering an array of partnership
   opportunities once signed off from the PID program






LEARNING JOURNEY



THROUGH A PHASED LEARNING JOURNEY OVER 9 TO 12 MONTHS, THE PID PROGRAM WILL
PROVIDE YOU WITH THE CRITICAL BUSINESS MANAGEMENT, OPTICAL KNOWLEDGE AND
LEADERSHIP SKILLS REQUIRED TO SUCCESSFULLY LEAD YOUR OWN SPECSAVERS BUSINESS.


PHASE 1

OPTICAL FOCUS – LEARNING JOURNEY



DURATION: 1-4 MONTHS

 * Begin dispensing training.
 * Sign-off on dispensing by the four-month mark, including a training needs
   analysis.
 * Check-ins with PID support team.
 * Ongoing development under supervision of host store partners.
 * Regular review of the in-store learning checklist, signed off by host store
   partners.
 * Three-month performance review conducted by various members of the PID
   support team.
 * Next store placement (location reflective of the geo-flexible nature of the
   program).


PHASE 2

STORE
OPERATIONS



MONTHS 5 AND 6

 * Six-month performance review conducted by various members of the PID support
   team
 * Monthly check-ins with PID support team.
 * Regular review of the in-store learning checklist, signed off by host store
   partners.
 * Development, working on operational opportunities in store under partner
   supervision.
 * Next store placement.


PHASE 3

FINAL STORE PLACEMENT / COMPLETION OF PID PROGRAM



MONTHS 6 +

Once you have successfully completed your Phase 2 review and passed your
probationary period, you will be invited to discuss your final store placement
and potential project. This placement will give you the opportunity to
demonstrate the skills you have learned during the PID Program in a leadership
role.


PERFORMANCE AND REVIEW



AS PART OF SPECSAVERS’ COMMITMENT TO ONGOING TEAM MEMBER DEVELOPMENT, THREE AND
SIX-MONTH PERFORMANCE REVIEWS WILL BE HELD TO GIVE AND RECEIVE FEEDBACK AND
REVIEW YOUR PROGRESS TO IDENTIFY OBJECTIVES AND DEVELOPMENT FOR YOUR NEXT
OPPORTUNITIES.

AT THE COMPLETION OF PHASE 3 OF YOUR JOURNEY, YOU WILL PRESENT TO A PANEL AND
SHARE AN OVERVIEW OF YOUR PID JOURNEY, DETAILING THE INITIATIVES YOU IMPLEMENTED
TO IMPROVE THE STORE’S PERFORMANCE.





OUTCOMES



UPON SIGN OFF FROM THE PID PROGRAM, YOU WILL:

 * Have a comprehensive understanding of the optical landscape and how to lead
   your team in the delivery of world-class customer service.
 * Have an in-depth understanding of the Specsavers business, our values and
   culture.
 * Identify your personal leadership style preferences.
 * Have the skills and knowledge to effectively plan and implement change.
 * Understand profit and loss accounts and how to analyse a store’s financial
   performance.
 * Have the knowledge to successfully run a Specsavers business to commercial
   success.
 * Be considered for upcoming Specsavers joint venture partnership
   opportunities.





JOURNEY TO PARTNERSHIP





1


 


EXPRESSION OF INTEREST

 

Complete our quick enquiry form here and let us know why you’d like to become a
Specsavers PID.


2


 


MEET THE RECRUITMENT AND RETAIL SUPPORT TEAM

 

As part of the PID program recruitment, you will initially meet and be
interviewed by a member of the partner recruitment team. If the interview is
successful, you will meet and be interviewed by members of our retail support
team.


3


 


STAGE ONE ASSESSMENT

 

Our Stage One assessment is a three-hour assessment typically held at the
Specsavers Support Office (otherwise known as the G). This assessment allows us
to determine your suitability for the PID Program and future partner
opportunities.


4


 


OFFER

 

If successful in passing the Stage 1 Assessment, you will be issued with a
Letter of Offer and Employment Contract and the first host store for your PID
journey will be confirmed.


5


 


ONBOARDING

 

All PIDs will receive the Specsavers comprehensive PID training manual and a
meet and great with the initial host store partners will be arranged.


6


 


COMMENCE PID PROGRAM – 9 TO 12-MONTH PERIOD

 

Commence PID Program and spend the next year of your life preparing yourself for
business partnership with Specsavers.


7


 


PERFORMANCE CHECK INS / CAPABILITY GAP ANALYSIS

 

A partner recruitment representative will coordinate performance reviews
involving host store partners and the retail advancement team at the three and
six-month mark. At each performance review, development opportunities will be
identified and a plan will be drawn to ensure the PID is reaching their full
potential.


8


 


PID FINAL PRESENTATION

 

At the end of the PID program, you’ll be asked to deliver a presentation to
members of the Professional Recruitment and Retail Advancement teams. This is
your opportunity to show us everything you’ve learned and that you’re ready to
become a Specsavers partner.


9


 


PARTNER APPROVED

 

Once you’re approved to become a partner, the recruitment and retail advancement
teams will identify an opportunity for you to partner with an optometrist in
your own business.


10


 


BTS PROCESS

 

The business transfer team will guide you on how to buy into a Specsavers
business, including the differences between purchasing into a new store vs
existing store.


11


 


CONGRATULATIONS ON BECOMING A SPECSAVERS JOINT VENTURE PARTNER (JVP)

 

By this stage you have partnered with and optometrist JVP and are well on the
way to leading your store and team to success. As a Specsavers JVP you will earn
a guaranteed partner salary as well as share in the profits generated by the
business.

PreviousNext




OUR JOINT VENTURE PARTNER MODEL




If there is one word that sums up Specsavers, better than any other, it is
‘partnership’. Since 1984 when optometrists and co-founders Doug and Mary
Perkins opened the first Specsavers stores, it has been the commitment to
working in partnership that has delivered success to literally thousands of
Specsavers partners across 10 countries.

Over 36 years on, the passion for partnership burns as brightly as ever. We
believe at our very core that goals are best achieved, businesses built and run,
targets set and reached by working together, that teamwork is the key – as
partners in a joint venture.

The Specsavers Joint Venture Partnership, known to most simply as the Specsavers
JVP model, is a support-laden franchise that currently operates in more than 400
Australian and New Zealand store locations. This short document offers a
snackable insight into the Specsavers JVP around a number of key facts – so that
optometrists, optical dispensers and optical retailers with ambition and a sense
of adventure can start the conversation about their own pathway to partnership.


DOWNLOAD YOUR FREE COPY OF OUR SPECSAVERS JVP MODEL BOOKLET


AU download
NZ download




TESTIMONIALS


> “
> 
> ““I joined Specsavers in September 2014 after working for a company for 15
> years where I was constantly told to treat my business as if it was my own,
> but it never truly was. The Specsavers business model offered that opportunity
> in an environment where I could be constantly learning and growing while
> providing great clinical service.
> 
> Once I joined Specsavers, my host partners were nothing short of awesome. They
> had a clear plan of my training needs and I was supported by not just them but
> the entire team. I was completely immersed within their business and was
> included in the decision-making process from day one. I learned that feedback
> was a gift that only made you better.
> 
> The biggest challenge for me was starting at the bottom and not having all the
> answers. Through the support of my host partners, I knew I had made the right
> decision and five years later I am the retail dispensing partner at two
> stores.
> 
> The opportunity to learn, absorb and see how different partnerships work are
> the greatest benefits of the program. I had the opportunity to support several
> stores during the PID program. All the host partners I came across were great
> support and from that I made relationships that I will continue to have."”
> 
> Katie DalyRetail Partner at Specsavers Penrith Westfield and Nepean (NSW)

> “
> 
> “"I joined the Specsavers PID program in November 2014. I've always dreamed
> about owning my own business and utilising my skills as a leader / retail
> manager and I'd heard great things about the Specsavers partnership. I was
> amazed that there was a company that would pay me a wage to train and support
> me to realise my own dream.
> 
> I had the pleasure of being a part of both the Wynnum and Browns Plains stores
> in Queensland. Going from leader to newbie was tough and humbling. I wanted to
> contribute and add value to the store immediately, which was difficult in the
> beginning without the optics knowledge. The experience has given me invaluable
> insight to what every new team member feels and I have adapted my own
> onboarding process as a result.
> 
> If there is one tip I would give to a new PID, it's that you control the pace
> of your learning. Ask lots of questions and if you feel you are missing gaps,
> speak up early and ask for help - the support is there.
> 
> After we all felt confident with my knowledge of the business, I was offered
> the Palmerston store in the NT. This was a huge decision (even bigger than
> changing careers) and wasn't taken lightly, but I saw the potential in moving
> to a growing remote location and was excited for a lifestyle change. I’m now a
> very happy, successful partner in a growing store and have never looked
> back."”
> 
> Luke IveyRetail Partner at Specsavers Palmerston (NT)

> “
> 
> “"After working in retail for over 10 years, I found myself wanting to take
> the skills I had learned and apply them in a different environment where I
> would be given the opportunity to build something for myself.
> 
> Researching Specsavers as a respected brand in the community and the business
> model of a JVP which had worked successfully for so many years, I knew I
> wanted to be part of it.
> 
> I was given the opportunity to take on the PID journey in May 2014, where I
> commenced my induction and optical training in Rouse Hill and Stanhope
> Gardens. I had amazing support from the partners there that challenged me to
> step out of my comfort zone of a day-to-day manager and step into becoming a
> business leader. From there I continued my journey working in Warringah Mall
> and then onto Hornsby, developing and building my skills in the lead up to
> taking on my own business.
> 
> Throughout my PID journey I was in contact with the partner recruitment team,
> regional support team and host partners who constantly liaised with each other
> to ensure I was getting the most of my journey and to support me along the
> way.
> 
> In April 2015, I was asked to take on an acting partner role in Parramatta
> where I was able to bring together what I had learned over the past 11 months
> and see what I could bring to a business in a thriving area. By October 2015,
> I had committed to taking on the role as Retail Director for Parramatta. Now
> with the support of greatly matched business partners, the Local Regional
> Support team and the Support Office in Melbourne, we have taken the business
> from strength to strength. Now we are looking forward to expanding this year
> by opening a second site and launching Audiology in our area, giving more
> people in our community much greater affordable healthcare.
> 
> In addition to my role as a Retail Director, in May 2019 I was nominated by my
> colleagues and Regional Support Team to take on a joint role in the NSW/ACT
> Regional Advisory Group, which focuses on topics such as strengthening
> regional performance, competitive landscape, operational consistency and
> introducing key business initiatives. This role also gave me the opportunity
> to have a voice in Specsavers as a brand where I attended the Annual Planning
> workshop to brainstorm on topics planning for the next three years.
> 
> Now coming into my sixth year with Specsavers, I believe my journey is only
> just beginning and I’m looking forward to the many chapters ahead."”
> 
> Dylan DissanayakeRetail Partner at Specsavers Parramatta (NSW)

> “
> 
> “"My career goal has always been to own my own business. I found myself in a
> position where I was ready to explore options that worked best for myself, my
> family and would help achieve my career aspirations. After looking at many
> different business models and weighing up the risks and rewards, no other
> company stacked up in terms support, fees, brand recognition and turnover.
> Plus, Specsavers was a business, that at the end of the day, helped people
> with a fundamental human need – their eyesight. A big factor in why I chose
> this business was being able to help people.
> 
> Starting out, my host partners introduced me to optics and the running of the
> day-to-day business. I always felt supported and knew what was expected of me
> to succeed in the program. Had it not been for my host partners’ in-depth and
> decade worth of experience at Specsavers, I would never have been able to hit
> the ground running like I did in my new store.
> 
> The PID journey can be a rollercoaster with many ups and downs, but the result
> is well worth the challenge."”
> 
> Ryan GibsonRetail Partner at Specsavers Glenfield (NZ)

> “
> 
> “"I started my retail career at an early age with a fastmoving consumer goods
> brand, where I spent over a decade with the company, honing my skills as a
> retailer as I made my way up the career ladder. I reached a point in my life
> where it became necessary to consider a career change in order to build a
> foundation for my young and growing family.
> 
> The opportunity arose to become a business owner in a company that was fast
> becoming known as the leader in its field and I jumped at it. I joined
> Specsavers as a Partner in Development (PID) five years ago and have never
> looked back.
> 
> The PID program is a structured development course for experienced retailers
> who understand the intricacies of running a retail business but have no prior
> optical knowledge. I was afforded the luxury of being able to experience
> multiple store settings during my 12-month program, which greatly enhanced my
> learning journey.
> 
> What made the PID program special for me was being paired with two extremely
> successful franchise partners, Helen and Bernard Chung. My host partners were
> focused on my development, teaching me every facet of the optical business, so
> I could become well versed at dispensing glasses. Combined with a range of
> training courses facilitated by the support office, I was well equipped for
> JVP in my own store.
> 
> I spent the next four years as Retail Partner at Broadmeadows and it was a
> remarkable experience. The standout was being able to develop the close
> relationships I had with team. Together with my Optometrist partner Christina
> Pizzuto, we took the store to new heights in terms of customer volume,
> customer experience and sales growth. The opportunities to grow the store were
> endless and included store renewals, expansions and relocations.
> 
> Even then as the leader of the business, Specsavers still maintained a big
> emphasis on my personal development and frequently checked in on my wellbeing.
> As well as the core development program, there are also courses available to
> continually develop your leadership capability. A couple of years in,
> Specsavers gave me the opportunity to complete a Certificate IV in optical
> dispensing at RMIT which then took my technical ability to new a new level.
> 
> Career progression is important to me and Specsavers ensured that I was
> supported with continual development opportunities. Having felt accomplished
> with my achievements at a large-sized store, I was now ready to embark on the
> challenges of an extra-large store. At the end of 2019, the support office
> team helped me facilitate the sale of my share at Broadmeadows and the
> purchase of shares at the flagship Highpoint store.
> 
> I have so much gratitude for the people who have supported me at Specsavers
> over the years and it is a truly remarkable company. I still wake up every day
> thinking that the opportunities I have been given are too good to be true and
> I am just so thankful to be a part of the Specsavers team."”
> 
> Johnny TangRetail Partner at Specsavers Highpoint (VIC)

> “
> 
> “"The main attraction of Specsavers was the chance to work in an exciting,
> dynamic industry with a company that lives by genuine values, and values that
> I have a strong connection with. After some initial research I was genuinely
> excited at the prospect of joining the Specsavers team. The opportunity to
> have ownership of my results and be a partner in a store was something I could
> not experience anywhere else.
> 
> I was lucky to be hosted by the amazing team at Hollywood Plaza in South
> Australia. The entire team embraced me, and they had a strong understanding of
> what was required of me and the development required for my success. The
> program allowed me to learn about optics without the day-to-day challenges of
> running a retail store, I was supported by the store team and especially the
> Partners, Ben and Yusuf. Along with the on-the-job training, I attended the
> extensive off-the-job training -no stone was left unturned to ensure I was
> given every opportunity to succeed. Once I have developed my optics knowledge
> Ben and Yusuf focused on the business side of my development so I could get
> the best results possible in my own store.
> 
> After nine months, I was given the opportunity to run a store as a Partner.
> This was a fantastic test of the knowledge I gained at Hollywood. . After a
> successful six months at the Kilkenny store I was offered a partnership
> opportunity at the Munno Para store, where I enjoy a very strong and
> successful partnership with my optometrist Partner Lynne.
> 
> The PID journey was challenging, but extremely rewarding. The learning curve
> of optics is a steep one, but this program allows you to focus on the optics.
> No question is too much for anyone at Specsavers and you will always find
> someone willing and able to assist you along your learning journey and beyond.
> I could not be happier with my career change. I enjoy the challenges and I get
> great fulfilment from my day-to-day work.
> 
> If you are considering or have started a career as a PID at Specsavers, my
> advice to you is this; trust the program, focus on the optics, live the values
> and enjoy the ride."”
> 
> Michael RobertsRetail Partner at Munno Para and Gawler (SA)

> “
> 
> ““I joined Specsavers as a PID after almost 10 years as a passionate retailer.
> I wanted to take the next step in my career and own my own business. I was
> looking for a company that valued their customers, their staff and
> development, and had great company culture.
> 
> My biggest learning curve was optics as a whole as I had no prior experience
> in the industry. The great thing about the PID program is that it supports you
> to gain the knowledge and skills required in optics, so you become confident
> in this area.
> 
> Overall, my experience with the PID program has been excellent. I see an
> exciting and amazing green-blooded future for both the company and myself at
> Specsavers. Joining Specsavers has definitely been the most rewarding career
> move that I have ever made!””
> 
> Oli AtanasovskaRetail Partner at Broadmeadows (VIC)

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FAQS




CAN ANYONE JOIN THE PARTNER IN DEVELOPMENT PROGRAM?

The PID program is a leadership and development program for top retail talent.
To be considered for the program, you must have extensive retail management
experience from within a high volume, customer facing retail environment.


IS THERE ANY COST ASSOCIATED WITH THE PID PROGRAM?

The PID program is available at no cost for successful candidates. Any travel
and accommodation costs and the cost of the program itself are covered by
Specsavers. On top of this, we will pay you a market-rate salary throughout the
duration of the program.


HOW MUCH TIME WILL I HAVE TO COMMIT TO THE PID PROGRAM?

Typically, most of our candidates will complete PID journey over the course of 9
to 12 months.


WHERE DOES TRAINING TAKE PLACE?

PIDs will be provided with most of their learnings in store, alongside a retail
/ dispenser partner. There are also Optical Learning Journey courses that can be
completed online and in a classroom forum.


WHEN IS THE NEXT PID INTAKE?

PID intakes are determined by the need of the business. We encourage you to
express your interest for our next intake.


WHAT PARTNERSHIP OPPORTUNITIES ARE AVAILABLE?

You can find a list of all current Specsavers partnership opportunities, as well
as our Partnership Prospectus on Spectrum. Over the course of your journey as a
PID, you will have the opportunity to discuss your business preferences with the
Specsavers Partner Recruitment team and the Retail Advancement team, who will
advise on suitable opportunities once you have been successfully signed off from
the PID program.


HOW DO YOU SUCCESSFULLY COMPLETE THE PID PROGRAM?

The success of a PID candidate is determined by their own drive, dedication and
self-awareness throughout the program. Specsavers expects a high level of
commitment to self-development and supporting the partnership.


WHY IS IT IMPORTANT TO BE GEO-FLEXIBLE DURING THE PID PROGRAM AND WHEN
CONSIDERING JVP OPPORTUNITIES?

Geo-flexibility is important during your PID training as we aim to place you in
host stores with retail/dispensing partners who have the experience and
capability to support you during each phase of your development.

When you have successfully completed the PID program and we discuss partnership
opportunities with you, the best opportunity for you may not always be local to
where you live and therefore it is important that you are geo-flexible.


HOW MUCH DOES IT COST TO BUY INTO A SPECSAVERS JOINT VENTURE PARTNERSHIP?

Unlike some other franchise models in which you are required to qualify for
finance to take out a loan for the purchase of the business, Specsavers provides
the support the incoming candidate to become a partner with the business. Why do
we do this? It’s simple, in order to live and breathe our Vision and Values – we
need passionate and driven partners who place customers and team members above
all else. In other words, we place a higher value on securing the right partner
regardless of their current financial status.


DOES THIS SOUND LIKE YOU? ENQUIRE NOW.




First name




Last name




Email




Phone




Postcode




What is your preferred location?




How did you hear about the Specsavers PID program or the Specsavers JVP model?




Why do you believe you’re a suitable candidate for the Specsavers PID program?




Can you describe your experience in the Retail Industry?




What interests you about Specsavers?








First name




Last name




Email




Phone




Postcode




What is your preferred location?




How did you hear about the Specsavers PID program or the Specsavers JVP model?




Why do you believe you’re a suitable candidate for the Specsavers PID program?




Can you describe your experience in the Retail Industry?




What interests you about Specsavers?









REACH OUT TO US



For all other general enquiries, please contact Sinéad Convery.


SINÉAD CONVERY

Professional Recruitment Manager – Australia & New Zealand
Phone: +61 (0)409 325 075
Email: sinead.convery@specsavers.com


 * Home
 * Program overview
 * Your profile
 * Learning journey
 * Journey to partnership
 * Testimonials
 * FAQs
 * Enquire now



© Specsavers 2022


 * Home
 * Program overview
 * Your profile
 * Learning journey
 * Journey to partnership
 * Testimonials
 * FAQs
 * Enquire Now



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