Submitted URL: http://customerservice.starbucks.com/app/contact/ask/
Effective URL: https://customerservice.starbucks.com/app/contact/ask/
Submission: On December 02 via manual from US

Summary

This website contacted 13 IPs in 6 countries across 12 domains to perform 30 HTTP transactions. The main IP is 74.117.200.136, located in Elk Grove Village, United States and belongs to NETDYNAMICS - Oracle Corporation, US. The main domain is customerservice.starbucks.com.
TLS certificate: Issued by Sectigo RSA Organization Validation S... on May 9th 2019. Valid for: a year.
This is the only time customerservice.starbucks.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 8 74.117.200.136 7160 (NETDYNAMICS)
1 172.227.103.222 16625 (AKAMAI-AS)
2 52.216.206.13 16509 (AMAZON-02)
2 2.21.36.164 20940 (AKAMAI-ASN1)
1 2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 72.247.226.64 16625 (AKAMAI-AS)
4 23.67.132.68 20940 (AKAMAI-ASN1)
4 2606:2800:234... 15133 (EDGECAST)
3 2a03:2880:f01... 32934 (FACEBOOK)
1 2a03:2880:f11... 32934 (FACEBOOK)
1 104.244.42.136 13414 (TWITTER)
2 74.117.200.68 7160 (NETDYNAMICS)
30 13
Domain Requested by
8 customerservice.starbucks.com 1 redirects customerservice.starbucks.com
4 platform.twitter.com s7.addthis.com
platform.twitter.com
4 www.rnengage.com customerservice.starbucks.com
2 starbucksweb.widget.custhelp.com customerservice.starbucks.com
2 connect.facebook.net s7.addthis.com
connect.facebook.net
2 ssl.google-analytics.com 1 redirects customerservice.starbucks.com
2 s3.amazonaws.com customerservice.starbucks.com
1 syndication.twitter.com
1 www.facebook.com connect.facebook.net
1 staticxx.facebook.com connect.facebook.net
1 v1.addthisedge.com s7.addthis.com
1 z.moatads.com s7.addthis.com
1 stats.g.doubleclick.net customerservice.starbucks.com
1 s7.addthis.com customerservice.starbucks.com
1 www.starbucks.com customerservice.starbucks.com
30 15
Subject Issuer Validity Valid
customerservice.starbucks.com
Sectigo RSA Organization Validation Secure Server CA
2019-05-09 -
2020-05-08
a year crt.sh
starbucks.com
DigiCert SHA2 Secure Server CA
2019-08-27 -
2020-11-25
a year crt.sh
s3.amazonaws.com
DigiCert Baltimore CA-2 G2
2019-11-09 -
2020-12-02
a year crt.sh
odc-prod-01.oracle.com
DigiCert SHA2 Secure Server CA
2019-10-10 -
2020-09-04
a year crt.sh
*.google-analytics.com
GTS CA 1O1
2019-11-05 -
2020-01-28
3 months crt.sh
*.g.doubleclick.net
GTS CA 1O1
2019-11-05 -
2020-01-28
3 months crt.sh
moatads.com
DigiCert ECC Secure Server CA
2018-11-10 -
2020-02-09
a year crt.sh
*.rnengage.com
DigiCert SHA2 Secure Server CA
2019-10-10 -
2021-01-08
a year crt.sh
*.twimg.com
DigiCert SHA2 High Assurance Server CA
2019-11-12 -
2020-11-18
a year crt.sh
*.facebook.com
DigiCert SHA2 High Assurance Server CA
2019-11-06 -
2020-02-04
3 months crt.sh
syndication.twitter.com
DigiCert SHA2 High Assurance Server CA
2019-04-09 -
2020-04-01
a year crt.sh
*.widget.custhelp.com
DigiCert SHA2 Secure Server CA
2019-04-26 -
2020-07-25
a year crt.sh

This page contains 6 frames:

Primary Page: https://customerservice.starbucks.com/app/contact/ask/
Frame ID: 63C1967280EAA691A19915462788378A
Requests: 22 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: A7749868542626B96CD67A0D7F7796F2
Requests: 4 HTTP requests in this frame

Frame: https://staticxx.facebook.com/connect/xd_arbiter.php?version=44
Frame ID: A21881F4B0680BB6228F9BCBDE4F07CE
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/widget_iframe.6a44a9d26983bbb5b04ae399f9e496fe.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
Frame ID: F3824DC19AEFE8D8B052615CC5AFA97C
Requests: 1 HTTP requests in this frame

Frame: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter.php%3Fversion%3D44%23cb%3Df2ada8a9ab716b%26domain%3Dcustomerservice.starbucks.com%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff1bb5cbba67013c%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Frame ID: 8705060113660423A038A0C702731275
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/tweet_button.6a44a9d26983bbb5b04ae399f9e496fe.en.html
Frame ID: 424AA5E1F1333E7D792F94F56647B344
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Contact Us | Starbucks Coffee Company

Page URL History Show full URLs

  1. http://customerservice.starbucks.com/app/contact/ask/ HTTP 301
    https://customerservice.starbucks.com/app/contact/ask/ Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • script /\/\/connect\.facebook\.net\/[^\/]*\/[a-z]*\.js/i

Overall confidence: 100%
Detected patterns
  • script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

Overall confidence: 100%
Detected patterns
  • script /([\d.]+)?\/modernizr(?:.([\d.]+))?.*\.js/i

Overall confidence: 100%
Detected patterns
  • script /\/\/platform\.twitter\.com\/widgets\.js/i

Page Statistics

30
Requests

100 %
HTTPS

38 %
IPv6

12
Domains

15
Subdomains

13
IPs

6
Countries

691 kB
Transfer

1181 kB
Size

10
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://customerservice.starbucks.com/app/contact/ask/ HTTP 301
    https://customerservice.starbucks.com/app/contact/ask/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 11
  • https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=613416391&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF-8&utmsr=1600x1200&utmvp=1585x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Contact%20Us%20%7C%20Starbucks%20Coffee%20Company&utmhid=996014369&utmr=-&utmp=%2Fapp%2Fcontact%2Fask%2F&utmht=1575313989075&utmac=UA-9155837-1&utmcc=__utma%3D246673883.1823434864.1575313989.1575313989.1575313989.1%3B%2B__utmz%3D246673883.1575313989.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=2084977991&utmredir=1&utmu=qzAAACAAAAAAAAAAAAAAAABE~ HTTP 302
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=1823434864.1575313989&jid=2084977991&_v=5.7.2&z=613416391

30 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set /
customerservice.starbucks.com/app/contact/ask/
Redirect Chain
  • http://customerservice.starbucks.com/app/contact/ask/
  • https://customerservice.starbucks.com/app/contact/ask/
28 KB
11 KB
Document
General
Full URL
https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vippoolpc136.rightnowtech.com
Software
/
Resource Hash
6994d69a6e299041a789b259988e40098fe0d21d3acfbdebd94aef7d7d9557c3
Security Headers
Name Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=31536000
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY

Request headers

Host
customerservice.starbucks.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Accept-Encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 02 Dec 2019 19:13:07 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Security-Policy
frame-ancestors DENY
Content-Security-Policy
frame-ancestors DENY
X-Frame-Options
DENY
Cache-Control
no-cache, no-store
Expires
-1
Pragma
no-cache
Set-Cookie
cp_session=fU2hH1qJdH1DzfpM7f4Te5KraJUXu9IGbPLxEkh9ULcWxhE_UKNeO4at9NU2QGmUDUivS6kvejzVuRQECZqZPlhQGHJ%7E3rR7hrlJiwxe6qX3LEao0sbNCA65yarggpECy_aQQmiG2%7EJ4dy%7EPZq59ZJeVpqHV0a345lZK2aNHPR56DSovg%7ENzi2QqCYgAWwKKoNns62l9cXJs5d_ZE3QOXswpppwJcN7ZnQMgxIwBrWNw%7E5tBDTCgWgNDn4Y4TnuH9VIh2wOG7ZuQsnoC%7E5qXAvtBQE5zbiZLwGFpgCyDTG8FGmDmcNCBlaEQBgBIwphPNApABATpk_r21ALFPy%7ED5kCkkYMNWjeL1c%7EI717NXg0bAAun6Mp2_i2TYwDqWRxdPkfE7oY%7EWFZ3iVQaNlCKIMrf1Ib1xjwkMxOwzWFu0MNGJOVbGbV8p0HPsFz6zXKCGdrvqhxssib6iTOrtdCJNECfedEGmGaAR2; path=/; secure; httponly TS015a22fa=013627b2671ac899c6d012169828ab616c5c8369bfbd217e2c13ebb90ae32da7179030dd27afbd8d0be11741bca50413879913abb3; Path=/; Secure; HTTPOnly
Content-Length
10177
RNT-Time
D=221326 t=1575313987372695
RNT-Machine
0.65
Keep-Alive
timeout=15, max=97
Connection
Keep-Alive
Content-Type
text/html; charset=UTF-8
Content-Encoding
gzip

Redirect headers

Location
https://customerservice.starbucks.com/app/contact/ask/
Connection
close
Content-Length
0
starbucks.themes.starbucks.SITE.css
customerservice.starbucks.com/euf/generated/optimized/1574110644/templates/
105 KB
105 KB
Stylesheet
General
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1574110644/templates/starbucks.themes.starbucks.SITE.css
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vippoolpc136.rightnowtech.com
Software
/
Resource Hash
e8631d5b1d2cc2946d580f822f54970187622e46f376058a7bf80bc8e4c700cb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 02 Dec 2019 19:13:07 GMT
Last-Modified
Mon, 18 Nov 2019 20:57:33 GMT
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
RNT-Time
D=1520 t=1575313987986704
RNT-Machine
0.66
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
107199
Expires
Mon, 02 Dec 2019 19:28:07 GMT
modernizr.custom.js
www.starbucks.com/static/js/library/
5 KB
2 KB
Script
General
Full URL
https://www.starbucks.com/static/js/library/modernizr.custom.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
172.227.103.222 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a172-227-103-222.deploy.static.akamaitechnologies.com
Software
Akamai Resource Optimizer /
Resource Hash
bd8f043c8190503cc6025384c2c0d50f137014773ba181a3bc2fe06ad62b685f
Security Headers
Name Value
Strict-Transport-Security max-age=15768000
X-Content-Type-Options nosniff, nosniff
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=15768000
content-encoding
br
x-content-type-options
nosniff, nosniff
p3p
CP="CAO PSA OUR"
status
200
date
Mon, 02 Dec 2019 19:13:08 GMT
server-timing
cdn-cache; desc=HIT, edge; dur=1
vary
Accept-Encoding
content-length
1812
last-modified
Thu, 14 Nov 2019 13:34:57 GMT
server
Akamai Resource Optimizer
etag
"065bda6508cd51:0"
x-frame-options
SAMEORIGIN
content-type
application/x-javascript
accept-ranges
bytes
expires
Wed, 01 Apr 2020 00:00:00 GMT
40C.js
s3.amazonaws.com/ki.js/18853/
0
0
Script
General
Full URL
https://s3.amazonaws.com/ki.js/18853/40C.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.216.206.13 Ashburn, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
s3-1.amazonaws.com
Software
/
Resource Hash

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

logo.png
customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/
3 KB
3 KB
Image
General
Full URL
https://customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/logo.png
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vippoolpc136.rightnowtech.com
Software
/
Resource Hash
53b792d873762508eeca6bbe4d9351c02d8e7f53ffe4cb341c1376598c35bf70
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 02 Dec 2019 19:13:08 GMT
Last-Modified
Fri, 16 Sep 2016 14:09:20 GMT
Strict-Transport-Security
max-age=31536000
Content-Type
image/png
RNT-Time
D=847 t=1575313988220947
RNT-Machine
0.94
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=96
Content-Length
3016
Expires
Mon, 02 Dec 2019 19:28:08 GMT
addthis_widget.js
s7.addthis.com/js/250/
349 KB
113 KB
Script
General
Full URL
https://s7.addthis.com/js/250/addthis_widget.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2.21.36.164 , France, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
a2-21-36-164.deploy.static.akamaitechnologies.com
Software
nginx/1.15.8 /
Resource Hash
7c20e3e201e3d7c6821e907def1257deb544eb08578c7129b96d53bbf62d34e4
Security Headers
Name Value
Strict-Transport-Security max-age=15724800; includeSubDomains

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=15724800; includeSubDomains
content-encoding
gzip
last-modified
Wed, 30 Oct 2019 19:35:04 GMT
server
nginx/1.15.8
etag
"5db9e5e8-57446"
vary
Accept-Encoding
x-distribution
99
content-type
application/javascript
status
200
cache-control
public, max-age=600
date
Mon, 02 Dec 2019 19:13:08 GMT
x-host
s7.addthis.com
content-length
114924
RightNow.js
customerservice.starbucks.com/euf/core/3.7/js/4.284/min/
310 KB
311 KB
Script
General
Full URL
https://customerservice.starbucks.com/euf/core/3.7/js/4.284/min/RightNow.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vippoolpc136.rightnowtech.com
Software
/
Resource Hash
9d2b8dc3696a7f4b1ef73de41cdcd60b1155477dc4cb9717da44d78944fe1447
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 02 Dec 2019 19:13:08 GMT
Last-Modified
Thu, 22 Aug 2019 12:01:10 GMT
Strict-Transport-Security
max-age=31536000
Content-Type
application/x-javascript
RNT-Time
D=1319 t=1575313988338006
RNT-Machine
0.94
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=95
Content-Length
317874
Expires
Wed, 01 Jan 2020 19:13:08 GMT
starbucks.2c6b10ca50401eefa49d538b49b50358.js
customerservice.starbucks.com/euf/generated/optimized/1574110644/templates/
28 KB
28 KB
Script
General
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1574110644/templates/starbucks.2c6b10ca50401eefa49d538b49b50358.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vippoolpc136.rightnowtech.com
Software
/
Resource Hash
2cf4bcdff5b332384463cd01c37df782fe27f1d17c5776a30471bb2e7fed490c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 02 Dec 2019 19:13:08 GMT
Last-Modified
Mon, 18 Nov 2019 20:57:33 GMT
Strict-Transport-Security
max-age=31536000
Content-Type
application/x-javascript
RNT-Time
D=903 t=1575313988448959
RNT-Machine
0.70
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=97
Content-Length
28422
Expires
Mon, 02 Dec 2019 19:28:08 GMT
autoload.js
customerservice.starbucks.com/euf/generated/optimized/1574110644/custom/
210 B
619 B
Script
General
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1574110644/custom/autoload.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vippoolpc136.rightnowtech.com
Software
/
Resource Hash
3cf1b36a00fbd88fa95beabf8d458001a2a42a7e69a51eee82f0548125217cd2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 02 Dec 2019 19:13:08 GMT
Last-Modified
Mon, 18 Nov 2019 20:57:30 GMT
Strict-Transport-Security
max-age=31536000
Content-Type
application/x-javascript
RNT-Time
D=773 t=1575313988645335
RNT-Machine
0.71
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=99
Content-Length
210
Expires
Mon, 02 Dec 2019 19:28:08 GMT
40C.js
s3.amazonaws.com/ki.js/18853/
0
0
Script
General
Full URL
https://s3.amazonaws.com/ki.js/18853/40C.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.216.206.13 Ashburn, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
s3-1.amazonaws.com
Software
/
Resource Hash

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

ga.js
ssl.google-analytics.com/
45 KB
17 KB
Script
General
Full URL
https://ssl.google-analytics.com/ga.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
1259ea99bd76596239bfd3102c679eb0a5052578dc526b0452f4d42f8bcdd45f
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Mon, 19 Aug 2019 17:22:41 GMT
server
Golfe2
age
256
date
Mon, 02 Dec 2019 19:08:52 GMT
vary
Accept-Encoding
content-type
text/javascript
status
200
cache-control
public, max-age=7200
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length
17168
expires
Mon, 02 Dec 2019 21:08:52 GMT
wordmark_footer.png
customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/
820 B
1 KB
Image
General
Full URL
https://customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/wordmark_footer.png
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vippoolpc136.rightnowtech.com
Software
/
Resource Hash
8a3e6de6e686d1eb9cc794e7433d6912766881d2414a7e9f2a87591b81808839
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Referer
https://customerservice.starbucks.com/euf/generated/optimized/1574110644/templates/starbucks.themes.starbucks.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 02 Dec 2019 19:13:08 GMT
Last-Modified
Fri, 16 Sep 2016 14:09:20 GMT
Strict-Transport-Security
max-age=31536000
Content-Type
image/png
RNT-Time
D=1362 t=1575313988733425
RNT-Machine
0.72
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=98
Content-Length
820
Expires
Mon, 02 Dec 2019 19:28:08 GMT
collect
stats.g.doubleclick.net/r/
Redirect Chain
  • https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=613416391&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF...
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=1823434864.1575313989&jid=2084977991&_v=5.7.2&z=613416391
35 B
102 B
Image
General
Full URL
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=1823434864.1575313989&jid=2084977991&_v=5.7.2&z=613416391
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c08::9d Brussels, Belgium, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
access-control-allow-origin
*
date
Mon, 02 Dec 2019 19:13:09 GMT
content-type
image/gif
status
200
cache-control
no-cache, no-store, must-revalidate
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length
35
expires
Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma
no-cache
date
Mon, 02 Dec 2019 19:13:09 GMT
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
access-control-allow-origin
*
location
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=1823434864.1575313989&jid=2084977991&_v=5.7.2&z=613416391
content-type
text/html; charset=UTF-8
status
302
cache-control
no-cache, no-store, must-revalidate
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length
369
expires
Fri, 01 Jan 1990 00:00:00 GMT
moatframe.js
z.moatads.com/addthismoatframe568911941483/
2 KB
1 KB
Script
General
Full URL
https://z.moatads.com/addthismoatframe568911941483/moatframe.js
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_ECDSA, AES_256_GCM
Server
72.247.226.64 , United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a72-247-226-64.deploy.static.akamaitechnologies.com
Software
AmazonS3 /
Resource Hash
05090f9390f5bc0cd23fe5f432037cc92d7cbce1ced9bfe8faf3d1c9abae85cd

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 02 Dec 2019 19:13:09 GMT
Content-Encoding
gzip
Last-Modified
Fri, 08 Nov 2019 20:13:52 GMT
Server
AmazonS3
x-amz-request-id
C0B7E130097BC605
ETag
"f14b4e1f799b14f798a195f43cf58376"
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
max-age=22930
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
948
x-amz-id-2
WMRpIO186SrpMgXAdDxxqtwuB/nVpPpDrif5aSQ8+ORAAGwczaqMUoDLYLjYQOU+EHP09vSgz8E=
acs.js
www.rnengage.com/api/1/javascript/ Frame A774
5 KB
3 KB
Script
General
Full URL
https://www.rnengage.com/api/1/javascript/acs.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
23.67.132.68 , Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
a23-67-132-68.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
5b3abe590039a145614cacf6b721030f39d47f6d0e961baff62a8caf8e3dbdce

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 02 Dec 2019 19:13:09 GMT
Content-Encoding
gzip
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.32
Connection
keep-alive
Content-Length
2498
Expires
Fri, 06 Dec 2019 22:25:58 GMT
e.js
www.rnengage.com/api/e/ca52053/ Frame A774
175 B
551 B
Script
General
Full URL
https://www.rnengage.com/api/e/ca52053/e.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
23.67.132.68 , Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
a23-67-132-68.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
f084e61ad0b43f5698a156d91019e6d1c792aaf931c602d53261abf9ad54a31e

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 02 Dec 2019 19:13:09 GMT
ETag
fYJtyrvK
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.34
Cache-Control
private
Connection
keep-alive
Content-Length
175
Expires
Mon, 09 Dec 2019 12:13:52 GMT
_ate.track.config_resp
v1.addthisedge.com/live/boost/starbucks/
166 B
373 B
Script
General
Full URL
https://v1.addthisedge.com/live/boost/starbucks/_ate.track.config_resp
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2.21.36.164 , France, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
a2-21-36-164.deploy.static.akamaitechnologies.com
Software
Jetty(9.4.8.v20180619) /
Resource Hash
4cf8b4da854cac70fb514c2d255e93904353bda1fcc7229de2f59d5971d83028

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 02 Dec 2019 19:13:09 GMT
surrogate-key
starbucks
server
Jetty(9.4.8.v20180619)
etag
659743217
cache-tag
starbucks
status
200
cache-control
public, max-age=23, s-maxage=86400
content-disposition
attachment; filename=1.txt
content-type
application/javascript;charset=utf-8
content-length
166
widgets.js
platform.twitter.com/
96 KB
29 KB
Script
General
Full URL
https://platform.twitter.com/widgets.js
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2606:2800:234:59:254c:406:2366:268c , United States, ASN15133 (EDGECAST - MCI Communications Services, Inc. d/b/a Verizon Business, US),
Reverse DNS
Software
ECS (fcn/40B1) /
Resource Hash
13c88608140b103dd0eb9040e4466efcb7b0a1d7784bdd802c702e3a25fea222

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 02 Dec 2019 19:13:09 GMT
Content-Encoding
gzip
Last-Modified
Tue, 26 Nov 2019 18:14:56 GMT
Server
ECS (fcn/40B1)
Etag
"6448d12e510c748220c730e694411504+gzip"
Vary
Accept-Encoding
Access-Control-Allow-Methods
GET
P3P
CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
Access-Control-Allow-Origin
*
Cache-Control
public, max-age=1800
X-Cache
HIT
Content-Type
application/javascript; charset=utf-8
Content-Length
28852
sdk.js
connect.facebook.net/en_US/
3 KB
2 KB
Script
General
Full URL
https://connect.facebook.net/en_US/sdk.js
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a03:2880:f01c:8012:face:b00c:0:3 , Ireland, ASN32934 (FACEBOOK - Facebook, Inc., US),
Reverse DNS
Software
/
Resource Hash
b3d9687297b4b2882046830bc0551420553ab63f9a5aae73318285c2e1a76385
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; preload; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
content-md5
+vO1qQLRWpga9ppuYl8bTw==
status
200
date
Mon, 02 Dec 2019 19:13:09 GMT
expires
Mon, 02 Dec 2019 19:27:01 GMT
alt-svc
h3-23=":443"; ma=3600
content-length
1780
x-fb-debug
qzrPq82JW41OAj4LgyfA/qh7haSmeDAjikuPcWnOm9m3bjWCo45EzHhu7OhCuMFEO+xgVyhpGFrjQwliyaWLxg==
x-fb-trip-id
420120009
x-fb-content-md5
41700dd1eda1528c186b33343a0386b6
etag
"1c75928771126ca551caf40557edb4bb"
x-frame-options
DENY
content-type
application/x-javascript; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public,max-age=1200,stale-while-revalidate=3600
timing-allow-origin
*
access-control-expose-headers
X-FB-Content-MD5
sdk.js
connect.facebook.net/en_US/
194 KB
58 KB
Script
General
Full URL
https://connect.facebook.net/en_US/sdk.js?hash=d099ef9a69b60d1217b8ca739d122b1e&ua=modern_es6
Requested by
Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/sdk.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a03:2880:f01c:8012:face:b00c:0:3 , Ireland, ASN32934 (FACEBOOK - Facebook, Inc., US),
Reverse DNS
Software
/
Resource Hash
95d1c17b9af93bc331c9f6cad499dd59ba07391673e76643244ff5e43a4c05c0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://customerservice.starbucks.com/app/contact/ask/
Origin
https://customerservice.starbucks.com

Response headers

strict-transport-security
max-age=31536000; preload; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
content-md5
q3z0f4hKEXl0jty125OUxA==
status
200
date
Mon, 02 Dec 2019 19:13:09 GMT
expires
Tue, 01 Dec 2020 17:56:18 GMT
alt-svc
h3-23=":443"; ma=3600
content-length
59476
x-fb-debug
ovAKEW0+iMmTeGSAus0JY+1Ogh/RazRJXvN9IpjZUrGR1LK9fsAko7C/pyUVCsqFkVqZtZn3LCeTQ6xtXBR5sQ==
x-fb-trip-id
420120009
x-fb-content-md5
91fc6b9f92410699c001efc1c9d72fc0
etag
"3d6ca9ad105472a4721a2c0e7fe3e42f"
x-frame-options
DENY
content-type
application/x-javascript; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public,max-age=31536000,stale-while-revalidate=3600,immutable
timing-allow-origin
*
access-control-expose-headers
X-FB-Content-MD5
xd_arbiter.php
staticxx.facebook.com/connect/ Frame A218
0
0
Document
General
Full URL
https://staticxx.facebook.com/connect/xd_arbiter.php?version=44
Requested by
Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/sdk.js?hash=d099ef9a69b60d1217b8ca739d122b1e&ua=modern_es6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a03:2880:f01c:8012:face:b00c:0:3 , Ireland, ASN32934 (FACEBOOK - Facebook, Inc., US),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=15552000; preload
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

:method
GET
:authority
staticxx.facebook.com
:scheme
https
:path
/connect/xd_arbiter.php?version=44
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site
cross-site
sec-fetch-mode
nested-navigate
referer
https://customerservice.starbucks.com/app/contact/ask/
accept-encoding
gzip, deflate, br
cookie
fr=0ntuH8cXhOR2wNFuc..Bd5WJE...1.0.Bd5WJE.
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://customerservice.starbucks.com/app/contact/ask/

Response headers

status
200
content-encoding
br
content-type
text/html; charset=utf-8
strict-transport-security
max-age=15552000; preload
vary
Accept-Encoding
x-content-type-options
nosniff
x-xss-protection
0
expires
Thu, 26 Nov 2020 22:12:19 GMT
cache-control
public,max-age=31536000,immutable
x-fb-debug
u+eTJ7MKm3AdudU2UEzIkkuCll2rXg0VkpjsU4P8h0+GOF7Y/qeX5UTOQrjosyoE4Tsr0vKnZ9YR8r5Aefr5KA==
content-length
12400
x-fb-trip-id
420120009
date
Mon, 02 Dec 2019 19:13:09 GMT
alt-svc
h3-23=":443"; ma=3600
widget_iframe.6a44a9d26983bbb5b04ae399f9e496fe.html
platform.twitter.com/widgets/ Frame F382
0
0
Document
General
Full URL
https://platform.twitter.com/widgets/widget_iframe.6a44a9d26983bbb5b04ae399f9e496fe.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
Requested by
Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2606:2800:234:59:254c:406:2366:268c , United States, ASN15133 (EDGECAST - MCI Communications Services, Inc. d/b/a Verizon Business, US),
Reverse DNS
Software
ECS (fcn/40E1) /
Resource Hash

Request headers

Host
platform.twitter.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site
cross-site
Sec-Fetch-Mode
nested-navigate
Referer
https://customerservice.starbucks.com/app/contact/ask/
Accept-Encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://customerservice.starbucks.com/app/contact/ask/

Response headers

Content-Encoding
gzip
ACCESS-CONTROL-ALLOW-METHODS
GET
Access-Control-Allow-Origin
*
Cache-Control
public, max-age=315360000
Content-Type
text/html; charset=utf-8
Date
Mon, 02 Dec 2019 19:13:09 GMT
Etag
"7d3f6ed140174a20e7c8be261a70a863+gzip"
Last-Modified
Tue, 26 Nov 2019 18:11:58 GMT
P3P
CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
Server
ECS (fcn/40E1)
Vary
Accept-Encoding
X-Cache
HIT
Content-Length
5816
r
www.rnengage.com/api/1/ Frame A774
43 B
230 B
Image
General
Full URL
https://www.rnengage.com/api/1/r?Z=q9da7YAhj&s=C7Shzmvo&uh=7a373435&uc=customerservice.starbucks.com%2Fapp%2Fcontact%2Fask&b=ca52053&i=starbucks%3Astarbucksweb&f=rnw&p=Customer%20Portal&v=19.2.0.1-b284-sp4&e=fYJtyrvK&%230:redirectCount=0&%230:navType=0&a=script-page,view&n=script-page,response,i,493
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
23.67.132.68 , Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
a23-67-132-68.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma
No-cache
RNT-Machine
0.33
Cache-Control
No-store
Connection
keep-alive
Date
Mon, 02 Dec 2019 19:13:10 GMT
Content-Length
43
Content-Type
image/gif
like.php
www.facebook.com/v2.6/plugins/ Frame 8705
0
0
Document
General
Full URL
https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter.php%3Fversion%3D44%23cb%3Df2ada8a9ab716b%26domain%3Dcustomerservice.starbucks.com%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff1bb5cbba67013c%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Requested by
Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/sdk.js?hash=d099ef9a69b60d1217b8ca739d122b1e&ua=modern_es6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a03:2880:f11c:8183:face:b00c:0:25de , Ireland, ASN32934 (FACEBOOK - Facebook, Inc., US),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Content-Security-Policy default-src * data: blob: 'self';script-src *.facebook.com *.fbcdn.net *.facebook.net *.google-analytics.com *.virtualearth.net *.google.com 127.0.0.1:* *.spotilocal.com:* 'unsafe-inline' 'unsafe-eval' blob: data: 'self';style-src data: blob: 'unsafe-inline' *;connect-src *.facebook.com facebook.com *.fbcdn.net *.facebook.net *.spotilocal.com:* wss://*.facebook.com:* https://fb.scanandcleanlocal.com:* attachment.fbsbx.com ws://localhost:* blob: *.cdninstagram.com 'self' chrome-extension://boadgeojelhgndaghljhdicfkmllpafd chrome-extension://dliochdbjfkdbacpmhlcpmleaejidimm;
Strict-Transport-Security max-age=15552000; preload
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

:method
GET
:authority
www.facebook.com
:scheme
https
:path
/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter.php%3Fversion%3D44%23cb%3Df2ada8a9ab716b%26domain%3Dcustomerservice.starbucks.com%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff1bb5cbba67013c%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site
cross-site
sec-fetch-mode
nested-navigate
referer
https://customerservice.starbucks.com/app/contact/ask/
accept-encoding
gzip, deflate, br
cookie
fr=0ntuH8cXhOR2wNFuc..Bd5WJE...1.0.Bd5WJE.
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://customerservice.starbucks.com/app/contact/ask/

Response headers

status
200
cache-control
private, no-cache, no-store, must-revalidate
expires
Sat, 01 Jan 2000 00:00:00 GMT
pragma
no-cache
strict-transport-security
max-age=15552000; preload
content-encoding
br
timing-allow-origin
*
content-security-policy
default-src * data: blob: 'self';script-src *.facebook.com *.fbcdn.net *.facebook.net *.google-analytics.com *.virtualearth.net *.google.com 127.0.0.1:* *.spotilocal.com:* 'unsafe-inline' 'unsafe-eval' blob: data: 'self';style-src data: blob: 'unsafe-inline' *;connect-src *.facebook.com facebook.com *.fbcdn.net *.facebook.net *.spotilocal.com:* wss://*.facebook.com:* https://fb.scanandcleanlocal.com:* attachment.fbsbx.com ws://localhost:* blob: *.cdninstagram.com 'self' chrome-extension://boadgeojelhgndaghljhdicfkmllpafd chrome-extension://dliochdbjfkdbacpmhlcpmleaejidimm;
vary
Accept-Encoding
x-content-type-options
nosniff
facebook-api-version
v2.11
x-xss-protection
0
content-type
text/html; charset="utf-8"
x-fb-debug
b8qd4sN9bQTjQZo/xAMxN1rI4uzZJs8QAudjX3RhSB69DDi0Maaz+bPkjJ/Lvod5hNYNSohaaCFGZ6Zx9iyRCA==
date
Mon, 02 Dec 2019 19:13:10 GMT
alt-svc
h3-23=":443"; ma=3600
button.9a57558490548c2dde66afe19af6c010.js
platform.twitter.com/js/
7 KB
3 KB
Script
General
Full URL
https://platform.twitter.com/js/button.9a57558490548c2dde66afe19af6c010.js
Requested by
Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2606:2800:234:59:254c:406:2366:268c , United States, ASN15133 (EDGECAST - MCI Communications Services, Inc. d/b/a Verizon Business, US),
Reverse DNS
Software
ECS (fcn/4196) /
Resource Hash
18ecb0ed9d94465aceb8baa4170285826b059cc0a5f641a2b3d0fcf632ffa95a

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 02 Dec 2019 19:13:10 GMT
Content-Encoding
gzip
Last-Modified
Tue, 26 Nov 2019 18:11:49 GMT
Server
ECS (fcn/4196)
Etag
"bc4669dde146dd14cb06884d193b6004+gzip"
Vary
Accept-Encoding
Access-Control-Allow-Methods
GET
P3P
CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
Access-Control-Allow-Origin
*
Cache-Control
public, max-age=315360000
X-Cache
HIT
Content-Type
application/javascript; charset=utf-8
Content-Length
2295
r
www.rnengage.com/api/1/ Frame A774
43 B
230 B
Image
General
Full URL
https://www.rnengage.com/api/1/r?Z=q9da9BlKl&s=C7Shzmvo&uh=7a373435&uc=customerservice.starbucks.com%2Fapp%2Fcontact%2Fask&b=ca52053&i=starbucks%3Astarbucksweb&f=rnw&p=Customer%20Portal&v=19.2.0.1-b284-sp4&e=fYJtyrvK&%230:redirectCount=0&%230:navType=0&n=script-page,load,i,3602
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
23.67.132.68 , Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
a23-67-132-68.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma
No-cache
RNT-Machine
0.34
Cache-Control
No-store
Connection
keep-alive
Date
Mon, 02 Dec 2019 19:13:10 GMT
Content-Length
43
Content-Type
image/gif
tweet_button.6a44a9d26983bbb5b04ae399f9e496fe.en.html
platform.twitter.com/widgets/ Frame 424A
0
0
Document
General
Full URL
https://platform.twitter.com/widgets/tweet_button.6a44a9d26983bbb5b04ae399f9e496fe.en.html
Requested by
Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2606:2800:234:59:254c:406:2366:268c , United States, ASN15133 (EDGECAST - MCI Communications Services, Inc. d/b/a Verizon Business, US),
Reverse DNS
Software
ECS (fcn/41A2) /
Resource Hash

Request headers

Host
platform.twitter.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site
cross-site
Sec-Fetch-Mode
nested-navigate
Referer
https://customerservice.starbucks.com/app/contact/ask/
Accept-Encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://customerservice.starbucks.com/app/contact/ask/

Response headers

Content-Encoding
gzip
ACCESS-CONTROL-ALLOW-METHODS
GET
Access-Control-Allow-Origin
*
Cache-Control
public, max-age=315360000
Content-Type
text/html; charset=utf-8
Date
Mon, 02 Dec 2019 19:13:10 GMT
Etag
"56bc452d413c7d549aafaa7027810860+gzip"
Last-Modified
Tue, 26 Nov 2019 18:11:55 GMT
P3P
CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
Server
ECS (fcn/41A2)
Vary
Accept-Encoding
X-Cache
HIT
Content-Length
12257
jot
syndication.twitter.com/i/
43 B
120 B
Image
General
Full URL
https://syndication.twitter.com/i/jot?l=%7B%22widget_origin%22%3A%22https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F%22%2C%22widget_frame%22%3Afalse%2C%22language%22%3A%22en%22%2C%22message%22%3A%22m%3Anocount%3A%22%2C%22_category_%22%3A%22tfw_client_event%22%2C%22triggered_on%22%3A1575313990385%2C%22dnt%22%3Afalse%2C%22client_version%22%3A%22e286c10%3A1574786315929%22%2C%22format_version%22%3A1%2C%22event_namespace%22%3A%7B%22client%22%3A%22tfw%22%2C%22page%22%3A%22button%22%2C%22section%22%3A%22share%22%2C%22action%22%3A%22impression%22%7D%7D
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.244.42.136 , United States, ASN13414 (TWITTER - Twitter Inc., US),
Reverse DNS
Software
tsa_o /
Resource Hash
ac8778041fdb7f2e08ceb574c9a766247ea26f1a7d90fa854c4efcf4b361a957
Security Headers
Name Value
Strict-Transport-Security max-age=631138519
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Mon, 02 Dec 2019 19:13:10 GMT
content-encoding
gzip
x-content-type-options
nosniff
status
200, 200 OK
x-twitter-response-tags
BouncerCompliant
strict-transport-security
max-age=631138519
content-length
65
x-xss-protection
0
x-response-time
105
pragma
no-cache
last-modified
Mon, 02 Dec 2019 19:13:10 GMT
server
tsa_o
x-frame-options
SAMEORIGIN
content-type
image/gif;charset=utf-8
cache-control
no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-connection-hash
140e71950728d3437d1fb1b5452cff7d
x-transaction
007165ea00ad4f28
expires
Tue, 31 Mar 1981 05:00:00 GMT
ConditionalChatLink
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/
99 B
777 B
XHR
General
Full URL
https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/core/3.7/js/4.284/min/RightNow.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.200.68 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
widgetvippc01.rightnowtech.com
Software
Apache /
Resource Hash
32e3ec778fad5f12dc327b6d0dbb047485a60bf6ab18d545f895fee51a215edd
Security Headers
Name Value
Strict-Transport-Security max-age=31536000, max-age=31536000

Request headers

Access-Control-Request-Method
GET
Origin
https://customerservice.starbucks.com
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Access-Control-Request-Headers
rnt_referrer

Response headers

Date
Mon, 02 Dec 2019 19:13:22 GMT
RNT-CTime
D=147021 t=1575314002196007
RNT-Machine
0.97
Connection
Keep-Alive
Content-Length
99
Keep-Alive
timeout=15, max=63
Server
Apache
Strict-Transport-Security
max-age=31536000, max-age=31536000
Access-Control-Allow-Methods
GET, POST
Content-Type
application/json
Access-Control-Allow-Origin
https://customerservice.starbucks.com
RNT-Time
D=146146 t=1575314002197015
Cache-Control
public, s-maxage=12, max-age=12
Access-Control-Allow-Credentials
true
RNT-CMachine
0.129
Access-Control-Max-Age
86400
Access-Control-Allow-Headers
RNT_REFERRER,X-Requested-With
ConditionalChatLink
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/
99 B
647 B
XHR
General
Full URL
https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.200.68 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
widgetvippc01.rightnowtech.com
Software
Apache /
Resource Hash
32e3ec778fad5f12dc327b6d0dbb047485a60bf6ab18d545f895fee51a215edd
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Referer
https://customerservice.starbucks.com/app/contact/ask/
Origin
https://customerservice.starbucks.com
RNT_REFERRER
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Mon, 02 Dec 2019 19:13:22 GMT
RNT-CTime
D=180936 t=1575314001297058
Age
2
RNT-Machine
0.74
Connection
Keep-Alive
Content-Length
99
Server
Apache
Strict-Transport-Security
max-age=31536000
Content-Type
application/json
Access-Control-Allow-Origin
https://customerservice.starbucks.com
RNT-Time
D=179708 t=1575314001297202
Cache-Control
public, s-maxage=12, max-age=12
Access-Control-Allow-Credentials
true
RNT-CMachine
0.128
Keep-Alive
timeout=15, max=96
Expires
Mon, 02 Dec 2019 19:13:33 GMT

Verdicts & Comments Add Verdict or Comment

43 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onformdata object| onpointerrawupdate object| Modernizr object| _gaq object| pageTracker function| sendTrackEvent object| YUI_config object| _gat object| gaGlobal function| atwpjp string| _atd function| _euc function| _duc object| _atc string| _atr object| addthis string| addthis_pub function| emdot object| _ate object| _adr object| addthis_conf function| addthis_open function| addthis_close function| addthis_sendto function| YUI object| RightNow function| EJS object| _rnq string| _yuid object| Custom object| addthis_config object| addthis_share function| scanline object| regex object| line boolean| __@@##MUH string| passthrough function| __orig__fbAsyncInit function| fbAsyncInit object| FB object| __twttrll object| twttr object| __twttr

10 Cookies

Domain/Path Name / Value
customerservice.starbucks.com/ Name: __atuvs
Value: 5de56245c8b85abb000
customerservice.starbucks.com/ Name: __atuvc
Value: 1%7C49
.starbucks.com/ Name: __utmb
Value: 246673883.1.10.1575313989
.facebook.com/ Name: fr
Value: 0ntuH8cXhOR2wNFuc..Bd5WJE...1.0.Bd5WJE.
.starbucks.com/ Name: __utmt
Value: 1
.starbucks.com/ Name: __utmc
Value: 246673883
customerservice.starbucks.com/ Name: cp_session
Value: fU2hH1qJdH1DzfpM7f4Te5KraJUXu9IGbPLxEkh9ULcWxhE_UKNeO4at9NU2QGmUDUivS6kvejzVuRQECZqZPlhQGHJ%7E3rR7hrlJiwxe6qX3LEao0sbNCA65yarggpECy_aQQmiG2%7EJ4dy%7EPZq59ZJeVpqHV0a345lZK2aNHPR56DSovg%7ENzi2QqCYgAWwKKoNns62l9cXJs5d_ZE3QOXswpppwJcN7ZnQMgxIwBrWNw%7E5tBDTCgWgNDn4Y4TnuH9VIh2wOG7ZuQsnoC%7E5qXAvtBQE5zbiZLwGFpgCyDTG8FGmDmcNCBlaEQBgBIwphPNApABATpk_r21ALFPy%7ED5kCkkYMNWjeL1c%7EI717NXg0bAAun6Mp2_i2TYwDqWRxdPkfE7oY%7EWFZ3iVQaNlCKIMrf1Ib1xjwkMxOwzWFu0MNGJOVbGbV8p0HPsFz6zXKCGdrvqhxssib6iTOrtdCJNECfedEGmGaAR2
.starbucks.com/ Name: __utmz
Value: 246673883.1575313989.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
.starbucks.com/ Name: __utma
Value: 246673883.1823434864.1575313989.1575313989.1575313989.1
customerservice.starbucks.com/ Name: TS015a22fa
Value: 013627b2671ac899c6d012169828ab616c5c8369bfbd217e2c13ebb90ae32da7179030dd27afbd8d0be11741bca50413879913abb3

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=31536000
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

connect.facebook.net
customerservice.starbucks.com
platform.twitter.com
s3.amazonaws.com
s7.addthis.com
ssl.google-analytics.com
starbucksweb.widget.custhelp.com
staticxx.facebook.com
stats.g.doubleclick.net
syndication.twitter.com
v1.addthisedge.com
www.facebook.com
www.rnengage.com
www.starbucks.com
z.moatads.com
104.244.42.136
172.227.103.222
2.21.36.164
23.67.132.68
2606:2800:234:59:254c:406:2366:268c
2a00:1450:4001:800::2008
2a00:1450:400c:c08::9d
2a03:2880:f01c:8012:face:b00c:0:3
2a03:2880:f11c:8183:face:b00c:0:25de
52.216.206.13
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