support.strava.com Open in urlscan Pro
104.16.53.111  Public Scan

Submitted URL: http://links.strava.com/u/click?_t=71b0d80eb21d4d72bd6edd756ec7d223&_m=5bc0dad690ef4c0b9067a241b39eb7be&_e=0LksliDHvmUPV...
Effective URL: https://support.strava.com/hc/en-us/?%24web_only=true&%243p=e_it&_branch_match_id=1151484712665523841&_branch_referrer=H4sI...
Submission: On February 07 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

GET /hc/en-us/search

<form role="search" class="search" data-search="" data-instant="true" autocomplete="off" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="search" name="query"
    id="query" placeholder="Search" autocomplete="off" aria-label="Search">
  <input type="submit" name="commit" value="Search">
</form>

Text Content

English (US) Deutsch Español (España) Español (México) Français Italiano 日本語 한국어
Nederlands Português Português do Brasil Русский 简体中文 繁體中文
Sign in
Strava Support Center


HELP & SUPPORT

PRIVACY

COMMUNITY HUB

RECORD & SYNC




FEATURED HELP ARTICLES


CHANGES TO OUR COMMUNITY DISCUSSIONS [UPDATE 2022]

We are live! First off, we want to thank you for partnering with us over the
last few years as we...

Read


DATA AND PRIVACY

Your privacy is important to us, and we’re committed to providing meaningful
choices about how th...

Read


HOW TO GET YOUR ACTIVITIES TO STRAVA

Strava works with many unique devices and applications and turns every iPhone
and Android into a ...

Read


STRAVA'S ELEVATION BASEMAP

For devices without recognized barometric altimeters, Strava calculates your
activity's elevation...

Read


HOW DISTANCE IS CALCULATED

Distance is the most basic training statistic - therefore, being confident in
your distance data ...

Read


WHY DOESN'T MY SEGMENT EFFORT APPEAR ON THE LEADERBOARD?

If your fastest segment effort is not appearing on the segment leaderboard,
there may be several ...

Read


SEGMENT MATCHING ISSUES

Understand why a segment may not have matched your activity and what you can do
about it, why fal...

Read


TROUBLESHOOTING GPS ISSUES

GPS is a system to estimate location on Earth by using signals from a set of
orbiting satellites....

Read


HOW TO CANCEL YOUR SUBSCRIPTION

Your subscription will auto-renew unless canceled at least 24-hours before the
end of the current...

Read


YOUR YEAR IN SPORT

Please be aware that the Year in Sport summary is unavailable as of January
20th, 2023. Stay tune...

Read


SPAM, BOTS, SOLICITATIONS AND FRAUDULENT ACTIVITY ON STRAVA

We take any fraudulent activity seriously at Strava and constantly work to
prevent such activity ...

Read


WHAT'S HAPPENING IN OUR COMMUNITY

AnnouncementsRecent ActivityFeatured


KNOWN ISSUES

 * "Something Went Wrong" Error Message When Logging In


RELEASE NOTES

 * Changes to our Community Discussions [Update 2022]
 * Changes to Clubs
 * Improving Virtual Segments

See more

See more

Return to Strava.com
Submit a request
Follow @stravasupport on Twitter